We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieRoyale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Toon meer
Bedrijf heeft geantwoord
All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring... Toon meer
Bedrijf heeft geantwoord
Everything went well with the party Kids had lot of fun with bowling and the person who attended us was brilliant and very supportive . My one request to management if you can increase the sizs o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Contactgegevens
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, Verenigd Koninkrijk
- 0333 034 6100
4,1
Goed
287 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great fun
Been taking my 2 kid's here for quite a while and never fails to make Their day
21 april 2026
Antwoord van Tenpin - Acton
Hi David, thank you for the fabulous 5* review for Tenpin Acton! It's lovely to hear that you enjoy visiting with your family, and we look forward to seeing you again soon for another great time! Best wishes - Adelaide
Excellent 👍🔥
21 april 2026
Antwoord van Tenpin - Acton
Hello, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in Acton! We do hope to see you again very soon. Many Thanks - Kimberley
Great staff venue needs work
Girls were lovely. Our lane stopped working 2 times so we had to wait 10-15 for the machine to untangle. Which kinda killed the vibe as you can imagine. Very expensive.
21 april 2026
Antwoord van Tenpin - Acton
Hello Henry, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Acton. We are pleased to hear that you found our staff helpful. However, we are disappointed to hear that you had a few issues with the bowling lane. If you would like to discuss this with us further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Antwoord van Tenpin - Acton
Hi Samuel, what a brilliant 5* review of Tenpin Acton! We are so happy you had such a fun visit and we can't wait to see you again soon! Best wishes - Mel
Antwoord van Tenpin - Acton
Hi Rose, thank you for the lovely 5* rating and review of Tenpin Acton. It's great to hear you enjoyed your recent visit and we look forward to welcoming you back again!
Take care,
Kirsty
My Daughter had an awesome experience…
My Daughter had an awesome experience at for her 10th birthday party. Management were easy to communicate with- they were just absolutely amazing highly recommend they were super professional.
Thank you for such a lovely experience
21 april 2026
Antwoord van Tenpin - Acton
Hello Dalia,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're happy to hear that your daughter had an awesome 10th birthday party experience! We appreciate your kind words regarding our team's professionalism and communication. Thank you for recommending us! We look forward to welcoming you back again soon. All the best ~ Laura
The staff was friendly and explained…
The staff was friendly and explained what we needed to do.
The booking was easy to make, great location with lots of things to do and entertain the children.
18 april 2026
Antwoord van Tenpin - Acton
Hi there,
Thank you for your fantastic 5* review at Tenpin Acton! We are delighted you've had such a great time whilst on your recent visit to us! It's great to hear you found the staff so friendly and helpful and we hope to welcome you back again very soon! Best wishes- Steph
Tenpin -acton
Tenpin -acton . The place was good also me and my friends were there and we were played bowling game such a fantastic game.
15 april 2026
Antwoord van Tenpin - Acton
Hi Divya
We're glad you and your friends had such a fantastic time playing bowling at our location! It's great to hear that you enjoyed your experience with us. Thanks for your positive feedback. Best wishes - Clare
Antwoord van Tenpin - Acton
Hi Pavol, thank you so much for leaving for lovely 5* review of Tenpin Acton! We are delighted you had such an enjoyable visit and we very much look forward to welcoming you back again soon! Best wishes - Mel
Antwoord van Tenpin - Acton
Hi Nit
We're happy you had a fun bowling experience with your friends and family! Thank you for your positive feedback, and we hope to see you again soon! Best wishes - Clare
Antwoord van Tenpin - Acton
Hello Maryam,
Thank you for taking the time to rate Tenpin Acton 5 stars. We appreciate your 5-star rating! We're happy the booking was simple and that our staff were amazing. We look forward to your next visit! All the best ~ Laura
As above
What was positive?
Easy booking online, Easy parking, Friendly customer service
What is negative?
The balls have to be shared between two different lanes causing inconvenience when both sides wish to use the same ball/; the sweets machine requires 50p coin causing inconvenience; other games at the vicinity are expensive and too short and should be avoided. They also require £1 coins.
15 april 2026
Antwoord van Tenpin - Acton
Hello Ishrat,
Thank you for taking the time to rate Tenpin Manchester Acton 4 stars. We appreciate your feedback. We're glad you found our online booking and parking easy to use, and that you enjoyed our customer service. We'll consider your comments regarding ball sharing between lanes, the sweets machine requiring 50p coins, and the cost and duration of other games. We hope that your next visit is a 5 star experience. All the best ~ Laura
Antwoord van Tenpin - Acton
Hello Sana,
Thank you for taking the time to rate Tenpin Acton 4 stars. We are delighted that you found the experience good value for money and that you had a lot of fun visiting the centre. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Kids loved it..
15 april 2026
Antwoord van Tenpin - Acton
Hello Leanne,
Thank you for taking the time to rate Tenpin Acton 5 stars. We are delighted to hear that your children loved their experience, we pride ourselves on being a friendly venue. We look forward to welcoming you back again soon for another family focused experience. All the best ~ Laura
Terrible food
I took my 11yo son bowling at Tenpin Acton.
Bowling was good. The food (burger, hotdog) was AWFUL, terrible. The service was even worse. Really bad
15 april 2026
Antwoord van Tenpin - Acton
Hello Joseph,
Thank you for taking the time to rate Tenpin Acton 2 star. We appreciate you taking the time to share your experience. We are sorry that the food was unsatisfactory but we are delighted to hear that your bowling experience was a good one. All the best ~ Laura
Was everything good.only my opinion
Was everything good.only my opinion, should be everything for table tennis
15 april 2026
Antwoord van Tenpin - Acton
Hi Olegs, thank you for leaving Tenpin Acton a lovely 5* rating. We are thrilled to hear you had a great time with us and we hope to see you again soon! Best wishes - Kaylee
Antwoord van Tenpin - Acton
Hi Amir, thank you for leaving Tenpin Acton a stunning 5* rating. We are so pleased to hear you enjoyed our atmosphere and that our staff members had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee
the rooms are so scary and was the best…
the rooms are so scary and was the best out of the experience so with the games and puzzles
15 april 2026
Antwoord van Tenpin - Acton
Hello Demi,
Thank you for taking the time to rate Tenpin Acton 4 stars. We're glad you found the rooms and puzzles enjoyable! It's great to know the scary atmosphere enhanced your experience. Thanks for your feedback. All the best ~ Laura
it was very nice experience
it was very nice experience. but the drinks where a bit pricey
8 april 2026
Antwoord van Tenpin - Acton
Hi Luka, thank you for the 4* rating of Tenpin Acton. We're pleased to hear that you had a nice experience but felt the drinks were priced more than you expected. Your feedback is important to us and we will pass this on to the correct team.
Take care,
Kirsty
Extremely hot inside, poor service, poor customer service.
Extremely hot inside, no air conditioning. Faulty tenpin point calculator, software slow. All balls damaged.
Food really bad. No mayonnaise offered. Didn't want ketchup on burger. Fast food quality very bad, Luke warm, dry, poor taste. Next time I'll buy food outside.
Bad customer service. Paid £2 for pool game, no white ball or triangle to setup balls. Informed staff about the no white ball provided at pool table, didn't even resolve issue.
Ordered drinks ages ago, did not deliver to table, had to complain & wait at bar.
Very bad experience.
15 april 2026
Antwoord van Tenpin - Acton
Hi Irum, thank you for leaving Tenpin Acton a rating and review! We appreciate you sharing your experience. We're sorry to hear about the issues with the temperature, equipment, food quality, and service. We will address your comments with our team for future improvements to be made. If you would like to discuss your visit further, please email customer.feedback@tenpin.co.uk with the subject 'Review - Acton'. We hope to welcome you back for a better experience next time! Best wishes - Rosie
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.