First visit on Sunday, had a great time. Venue was very busy and seemed short staffed however we received exceptional service from Charley, Caramen and the team.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieKingsway West Retail Park, Clepington Road, Dundee, DD3 8RX Dundee, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or s... Toon meer
Bedrijf heeft geantwoord
Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our firs... Toon meer
Bedrijf heeft geantwoord
Food was ordered - took over 30 mins for a burger and a panini! When it arrived - lukewarm at best. Whilst very busy, people wandering across several lanes to come take bowling balls without askin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.
Contactgegevens
Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, Verenigd Koninkrijk
- 0333 034 6100
4,1
Goed
245 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tenpin - Dundee
Hello Shona,
Thank you for taking the time to rate Tenpin Dundee 4 stars. We are so pleased you found keeping score easy. Thank you for your positive feedback and we hope that your next visit is a 5 star experience. All the best ~ Laura
The group of pupils had a great day and…
The group of pupils had a great day and the staff that were there were great. Sadly most of the Laser Tag guns didn't work and the pupils didn't get full games. They were also very short staffed that day so getting served or help was a very long wait.
3 juni 2026
Antwoord van Tenpin - Dundee
Hello Lynn,
Thank you for taking the time to rate Tenpin Dundee 3 stars. We're sorry to hear about the issues with the laser tag guns and staffing, which impacted your group's games and service. We are addressing these concerns internally. We hope that your next visit is a 5 star experience. All the best ~ Laura
Amazing day out
Great drinks, good food, lots of fun things to do and very helpful staff :)
3 juni 2026
Antwoord van Tenpin - Dundee
Hi Sadie, thank you for the 5* review for Tenpin Dundee! It's lovely to hear that you had an amazing day out and that you enjoyed the facilities and the service from our team. We look forward to welcoming you back again soon! Best wishes - Adelaide
Staff were great
Staff were great. Very helpful and polite. We all had a great time. Would definitely use venue again for future work events
Thank you all x
27 mei 2026
Antwoord van Tenpin - Dundee
Hi Carron, thank you for the amazing 5* rating of Tenpin Dundee. We're so pleased to hear you had a great time and that the team left a positive impact on your visit. We look forward to your return!
Take care,
Kirsty
Really nice new venue and staff v…
Really nice new venue and staff v helpful with drinks etc
27 mei 2026
Antwoord van Tenpin - Dundee
Hi Debbie, thank you for leaving Tenpin Dundee an outstanding 5* rating. We are thrilled to hear you had a great time with us and that our staff had a positive impact on your visit! We look forward to welcoming you again soon. Best wishes - Kaylee
Antwoord van Tenpin - Dundee
Hi John, thank you very much for taking the time to leave a review of Tenpin Dundee! We're so pleased to hear that you were satisfied with our pricing and the service from our staff. We will be sure to pass these comments on. Thanks again! Best wishes, Jade
Antwoord van Tenpin - Dundee
Hi Noelle
We're delighted our team was helpful on your first visit! We hope to see you again soon. Best wishes - Clare
Ten pin bowling at Dundee is absolutely…
Ten pin bowling at Dundee is absolutely brilliant great day out
27 mei 2026
Antwoord van Tenpin - Dundee
Hi Daz
We're so glad you had a brilliant day out bowling with us! Thank you for your wonderful feedback. Best wishes - Clare
Everyone was friendly and seamless…
Everyone was friendly and seamless entry into place and to play bowling
20 mei 2026
Antwoord van Tenpin - Dundee
Hi Nancy, thank you very much for the amazing 5* review of Tenpin Dundee! We are delighted you had the best time and found our team super friendly and we can't wait to see you again soon! Best wishes - Mel
Enjoyable
We visited the soft play and staff were extremely helpful and considerate. Bar staff were accommodating also. Place was clean. We did not visit the actual bowling lanes but plan to do so next week
20 mei 2026
Antwoord van Tenpin - Dundee
Hi Lainey, thank you so much for leaving such a wonderful 4* review of Tenpin Dundee! We are so pleased you enjoyed our fab soft play area and we look forward to seeing you soon for some bowling fun! Best wishes - Mel
Antwoord van Tenpin - Dundee
Hi Rawan, thank you very much for the excellent 5* review of Tenpin Dundee! We are so happy you had the best time and we can't wait to see you again soon! Best wishes - Mel
Antwoord van Tenpin - Dundee
Hello Blair, thank you for the amazing 5* review of Tenpin Dundee! We are so happy you had the best time and found our venue clean and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
The bowling itself is great and the…
The bowling itself is great and the arcade.
The food is very poor but cheap so can't complain.
They were unable to do any cocktails with Rum or Vodka in them when we went as they had run out apparently.
Which was a bit disappointing as we'd have spent a lot more money.
20 mei 2026
Antwoord van Tenpin - Dundee
Hi Sara, thank you for leaving a review of Tenpin Dundee! We are pleased to hear you enjoyed your bowling and our fab arcade area, but we are disappointed that the food was not at our usual high standard and that they had run out of some drinks! Your feedback will most certainly be passed onto the relevant team to ensure improvements are met and in the meantime, we really do hope this will not stop you from visiting us in the future! Best wishes - Mel
Ordered online for a pint to out lane…
Ordered online for a pint to out lane 20 minutes passed with 4 staff on, it wasnt even that busy, in the end I ended up going to the bar and asking and was told it was just poured and I could see it on the bar top with our lane number next to it, there was no apology or anything, so very disappointing experience
20 mei 2026
Antwoord van Tenpin - Dundee
Hi Neil, thank you for the review of Tenpin Dundee! We are really sorry to hear that there was was a long wait for your drinks and that there was no apology! We pride yourselves on excellent customer service so we are really disappointed this was not the case! Your feedback will most certainly be passed to the relevant team to ensure future improvements and we really hope you will still consider visiting us in the future! Best wishes - Mel
Good but some general concern
The staff were great and relaxed with us. I would have given a 5, however at the venue there was a man filming the girls from our party. He was at various times filming either himself or just them. Some of girls reported that he was following them within the arcade area. When I reported it to staff, the member of staff I reported it to was very responsive. The manager was called to speak to him, however the manager never came to speak to him. We found the man sitting at the table next to us and parents were keeping an eye that he didn't film whilst he was sitting there. If staff do not keep folk in check, word would spread that these are unsafe venues for young childern and families. The man was heavily drinking, this is on a Sunday between 2-4pm. Apart from this, the staff, venue and food was excellent.
10 mei 2026
Antwoord van Tenpin - Dundee
Hello there! Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Dundee. We are so pleased to hear that you found our team great throughout your stay. We are however extremely sorry to hear what happened during your visit with us. If you would like to discuss this further with us, please don't hesitate to reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Girls day out to do bowling and escape…
Girls day out to do bowling and escape room. Jordan our escape room host was fab, helpful and great fun.
Great day out had by us all.
Will be back.
18 mei 2026
Review zonder uitnodiging
Antwoord van Tenpin - Dundee
Hi Carol, thank you so much for the 5* rating and review of Tenpin Dundee. We're delighted to hear you had a fun girls day out. We look forward to your return!
Take care,
Kirsty
Staff were happy and quick to help
Staff were happy and quick to help. Bowling was nice and clean. Pool tables were in good condition. Overall good atmosphere
13 mei 2026
Antwoord van Tenpin - Dundee
Hi Sara, Thank you for the fantastic 5-star rating! We're so pleased you enjoyed our clean bowling lanes, well-maintained pool tables, and the helpfulness of our team. We appreciate your feedback and can't wait to see you again soon! Best wishes - Rosie
Always a pleasure never get any free…
Always a pleasure never get any free games or offers here as I do at Hollywood or unlimited for 20£ other then that place is ok
13 mei 2026
Antwoord van Tenpin - Dundee
Hello Jordan, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you all had a wonderful time at our Tenpin in Dundee. We do hope to see you again soon. Many Thanks
Great fun for all the family will…
Great fun for all the family will definitely be going back on a regular basis. Staff very helpful just one comment whe had to wait a long time for sur drinks to be brought to our lane
10 mei 2026
Antwoord van Tenpin - Dundee
Hi Christine, thank you for the 5* rating of Tenpin Dundee. We're so glad to hear you had a great time and would like to visit us regularly. We are sorry to hear that the drinks service was slow. Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Best wishes, Jade
Birthday party
I booked for disabled brothers birthday and managed to do it all over the phone. All carers got free and disabled people got 2 games for £5.70 each. I added on 1 hr of karaoke which was £50. The guy on th phone helped me with everything I needed and paperwork was through by the end of the phone call.
Once at the venue, the girls could not be more than helpful. They waited until all the party was there before getting lanes ready and then made sure all our food/ drink was on tables for the time I asked for, there was a discrepency with the karaoke time but they moved it to the right time straight away and once the guys all enjoyed their food etc, the girls then took us to karaoke room and showed us how to use the system etc. They were amazing. A very happy customer indeed. Will definitely be doing it again and everyone enjoyed themselves.
6 mei 2026
Antwoord van Tenpin - Dundee
Hi Gillian, thank you for the wonderful 5* review for Tenpin Dundee! We're delighted to hear that you had a lovely visit to celebrate your brother's birthday and that our team had provided a great service and made this an even better experience. We will be sure to pass on your kind feedback, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.