Great atmosphere and lots to do. Staff were friendly, toilets nice and clean. I would have given 5 stars but we played the interactive darts and it didn’t always recognise your score. We tried to orde... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The venue is good & the bowling & arcade but the food arrangements are dire! They couldn’t take orders properly, the food is terrible, they were very very late with food then forgot half of it. Do not... Toon meer
Bedrijf heeft geantwoord
Went for our Team Building/Summer Party day which we did a combination of Bowling, Laser Tag, Mini Golf and Escape Room. Booking process was really easy and the staff there were really friendly and ac... Toon meer
Bedrijf heeft geantwoord
Excellent Had problems with excessive heat on our first visit due to heatwave and air con breakdown But I have to say a big thank you To MASON the manager and his staff His helpfulness and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Auckland Road, Southampton, SO15 0SD, Southampton, Verenigd Koninkrijk
- 0333 034 6100
4,1
Goed
283 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tenpin - Southampton
Hi Emma
We love that you love to visit us and can't wait to see you soon. We appreciate your feedback. Best wishes - Clare
very helpful staff and affordable prices
25 maart 2026
Antwoord van Tenpin - Southampton
Hello Faye, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Southampton. We are so glad that you found our team helpful and our found our prices good value for money. We do hope to see you again very soon. Many Thanks- Kimberley
We had a great day it was my 4yr old…
We had a great day it was my 4yr old sons first time bowling and he throughly enjoyed it. There is so much to do here from bowling to the arcades, soft play and so much more. It’s great for all ages and we can’t wait to come back.
25 maart 2026
Antwoord van Tenpin - Southampton
Hello Jody, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Southampton. We are so pleased to hear that you had a great day at our location. We look forwards to seeing you all again very soon. Many Thanks - Kimberley
Great activities for all the family…
Great activities for all the family staff friendly and helpful would like to make a mention to team members Faith John and Riley always happy and helpfull ..down point is the ladies toilets often blocked and messy
24 maart 2026
Antwoord van Tenpin - Southampton
Hi Joanne
We're glad you enjoyed the activities and found our team helpful. We appreciate you mentioning our team members. We're sorry the restroom cleanliness was not satisfactory and will address this. Thank you for your feedback. Best wishes - Clare
Great birthday party for my son
22 maart 2026
Antwoord van Tenpin - Southampton
Hi Wioletta
We're so happy to hear that your son had a great birthday party! Thank you for sharing your positive experience with us. Best wishes - Clare
Juliaaaaaaaa
Juliaaaaaaaa! What a woman - thank you for treating my 9 year old niece to balloons on her birthday 🎁 You made her feel extra special on your surprise approach 🌟 Fantastic facilities too, love the refurb!
25 maart 2026
Antwoord van Tenpin - Southampton
Hi there, thank you for the brilliant 5* review for Tenpin Southampton! We're so pleased to hear that you had a lovely birthday celebration for your niece and that our team member had made this an even better experience. We will be sure to pass on your kind feedback, and we hope to see you again soon! Best wishes - Adelaide
Closed soft play charged me for 2 hours
Went to soft play at 6:15pm was told it was shutting at 7:30pm however did not say that online and then charged me £15 for two children even though it closed early
25 maart 2026
Antwoord van Tenpin - Southampton
Hi Elise, thank you for taking the time to leave a review of Tenpin Southampton. We are sorry to hear that the venue closed earlier than expected. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review -Southampton'. Please include as much detail as possible.
Take care,
Kirsty
Tenpin has had a glow up
Tenpin has had a glow up. Facilities were good, clean and tidy. Happy with our visit.
15 maart 2026
Antwoord van Tenpin - Southampton
Hi Steph, thank you so much for the fabulous 5* review of Tenpin Southampton! We are delighted you had a great time and loved our new look and we very much look forward to welcoming you back again soon! Best wishes - Mel
This place is such a better atmosphere now …
Staff were very friendly and the whole night was great catching up with friends.
10 maart 2026
Antwoord van Tenpin - Southampton
Hi Jo, thank you for leaving Tenpin Southampton a wonderful 5* rating and review! We appreciate you rating us 5 stars! We're so glad you had a great night catching up with friends, and that our team was friendly. We can't wait to see you again in the future! Best wishes - Rosie
Great place to go
So many things to do, you can easily spend a whole day there! Helpful staff & clean amenities too.
7 maart 2026
Antwoord van Tenpin - Southampton
Hi Stewart, thank you very much for the lovely 5* review of Tenpin Southampton! We're so happy you enjoyed your visit and found our staff helpful! It's also great to hear you appreciated the variety of activities and clean facilities and we can't wait to see you again soon! Best wishes - Mel
We are keen goers of Tenpin since the…
We are keen goers of Tenpin since the refurb. The soft play is great for my toddler to kill some energy in and it's always very clean! Which is rarely said about soft play! Bowling is great, the lights and UV are great.
8 maart 2026
Antwoord van Tenpin - Southampton
Hi Alice, what an amazing 5* review of Tenpin Southampton! It is so lovely to see you had such a great time with your family and that you found our venue clean with great lighting! We do hope you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel
Girls enjoyed their bowling here!
Girls enjoyed their bowling here!
Alley was clean and ready to play.
2 x Adults & 2 kids
Good way to spend a rainy Sunday afternoon
1 maart 2026
Antwoord van Tenpin - Southampton
Hi Leilah, thank you for rating Tenpin Southampton 5*! We're so pleased to hear that you had a great visit with your family, and we look forward to seeing you again soon for more bowling fun! Best wishes - Adelaide
Antwoord van Tenpin - Southampton
Hi Ash, thank you for the 5* rating for Tenpin Southampton! We're glad to hear that our team provided a lovely service and that you enjoyed the venue. We hope to see you again soon! Best wishes - Adelaide
Brilliant Place
Absolutely love Tenpin. Lots of lanes with lively atmosphere. exciting & fun. Great experience.
22 februari 2026
Antwoord van Tenpin - Southampton
Hello Helen,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We are delighted with the feedback and that you love the venue and that you find the atmosphere exciting and fun. We look forward to welcoming you back again soon for another memorable experience. All the best ~ Laura
Not up to normal standards …
Ladies loos out of order when arrived told we needed to use disabled, when going in there the floor was wet with a puddle and had a used nappy on the floor, when I spoke to a member of staff they said it would be sorted before leaving I had to change my babies nappy, the floor was still wet and nappy still on the floor,
When doing bowling we arrived to our lane to find someone else rubbish left there, we told staff and got told it would be sorted, it was not sorted until our food arrived!
1 maart 2026
Antwoord van Tenpin - Southampton
Hi there,
Thank you for your 3* review at Tenpin Southampton! We are very sorry to hear you found the venue wasn't as clean as expected on your most recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed, and hope to welcome you back again very soon! Best wishes- Steph
A family experience
Really enjoyed bowling. Food ok.
Found it really noisy and music really loud and continuous. That said we enjoyed our visit.
Parking not great due to location and to be fair it was a wet weekend.
1 maart 2026
Antwoord van Tenpin - Southampton
Hi Wendy, thank you for the 4* rating of Tenpin Southampton. We are pleased to hear you had a fun time bowling. Your feedback will be passed on to the correct teams. Hope to see you again soon.
Take care,
Kirsty
Fun visit
Fun visit - it was clean and smart, and not too crowded.
The lady managing drinks orders was very patient, but she was doing it all on her own! Please bring on more staff Tenpin!!
4 maart 2026
Antwoord van Tenpin - Southampton
Hi Phillip, thank you for taking the time to leave a review of Tenpin Southampton. We are pleased to hear you had a fun visit. We appreciate your honest feedback and we will pass your comments to the correct team.
Take care,
Kirsty
Busy and not enough staff
Busy and not enough staff. Food took an hour to come out and was cold.
1 maart 2026
Antwoord van Tenpin - Southampton
Hi Lynsey, thank you for taking the time to leave a review of Tenpin Southampton. We are sorry to hear that wait times for food were longer than usual. Your feedback is important to us and we will ensure this is passed on to the correct teams for future improvement.
Take care,
Kirsty
Always a warm and fun environment and…
Always a warm and fun environment and experience
22 februari 2026
Antwoord van Tenpin - Southampton
Hi there, thank you for the fabulous 5* review for Tenpin Southampton! We're thrilled to hear that you enjoy the venue and that you had a fun experience. We look forward to seeing you again soon! Best wishes - Adelaide
Me and my children have been coming…
Me and my children have been coming there for years even before it was done up it's fun the kids love it it's so good and now it's got so much more going on even more brilliant we have a right laugh
22 februari 2026
Antwoord van Tenpin - Southampton
Hello Linda,
Thank you for taking the time to rate Tenpin Southampton 4 stars. We are delighted that you have enjoyed the refurbishments and that you and your children make wonderful memories at our venue. We look forward to welcoming you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.