Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Toon meer
Bedrijf heeft geantwoord
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Toon meer
Bedrijf heeft geantwoord
Friendly check in, accommodating with when we wanted food prepared. Asked for a paper cloth to wipe seating down where previous bowlers had spilt something and the man at bar offered to come and clean... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
166 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We didn't do bowling
We didn't do bowling, we just played on the arcade games and had food, but the service was brilliant everyone was polite and friendly, and the food was nice and very affordable prices, my only advice would be to add some lettuce to the burgers, and salad as a side dish option.
24 mei 2026
Antwoord van Tenpin - Swindon
Hi Heidi
We're delighted to hear you enjoyed the arcade games and found our service brilliant, with polite and friendly staff. It's great that you found the food nice and affordable. We appreciate your suggestions regarding adding lettuce and salad options to our menu. Best wishes - Clare
Not impressed with the cards for…
Not impressed with the cards for machines so u pay to win tickets which u now don't get unless u pay to buy a card to claim prizes so paying twice not impressed at all
27 mei 2026
Antwoord van Tenpin - Swindon
Hi Hiedi
We understand your frustration with the new card system for prizes. We appreciate you sharing your feedback, and we'll review our process. Best wishes - Clare
Food took over an hour to come out and…
Food took over an hour to come out and there were barely any chips and a very crusty hotdog bun in the other meal almost rock solid
27 mei 2026
Antwoord van Tenpin - Swindon
Hi Ava,
Thank you for your 3* review at Tenpin Swindon! We are very sorry to hear you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk Best wishes- Steph
Really good experience
Really good experience. We chose a quiet time, so plenty of room to enjoy the bowling - and pool afterwards.
20 mei 2026
Antwoord van Tenpin - Swindon
Hi there,
Thank you for your amazing 5* review at Tenpin Swindon! It's great to hear you've had such a lovely time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Fantastic tenpin birthday party
Fantastic tenpin birthday party, kids loved it! It was well-organised from start to finish with good timings for games, food, etc throughout!
16 mei 2026
Antwoord van Tenpin - Swindon
Hello Iain, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a fantastic time at our location, celebrating a birthday with us. We are so pleased to hear the booking went smoothly. We do hope to see you again soon. Many Thanks - Kimberley
I came with my geandcholdren and great…
I came with my geandcholdren and great grandchildren.my son and my husband, quite an age rang and we all had a good time ,thank you
20 mei 2026
Antwoord van Tenpin - Swindon
Hi June, what a wonderful 5* review of Tenpin Swindon! We are so happy you had such a fab time with your family and we very much hope to see you all again soon for another 5* experience! Best wishes - Mel
All the staff were really helpful and…
All the staff were really helpful and friendly. Will come again
13 mei 2026
Antwoord van Tenpin - Swindon
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit and found out team helpful. We do hope to see you again in the near future. Many Thanks - Kimberley
Antwoord van Tenpin - Swindon
Hello Steve,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We appreciate your kind words and 5-star rating! We're happy you found our location clean, the staff friendly, and the price good. All the best ~ Laura
Bowling great, poor food/drink service
Bowling session itself was fab. When it came to ordering food and drinks, some bits never got delivered even after 3 attempts, so ended up having nothing as ran out of time. Had to go and ask for refund. So annoying when you have children as well to feed
13 mei 2026
Antwoord van Tenpin - Swindon
Hi Alan
We're glad you enjoyed bowling. We're sorry some of your order was not delivered and that this impacted your time with your children. We appreciate you letting us know and will share this with our team. Best wishes - Clare
Antwoord van Tenpin - Swindon
Hello Seadna,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are happy to hear that everything ran according to schedule and that your visit was seamless. Thank you for your wonderful feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Always a good time
Always a good time, staff are friendly and helpful, do think they could have told people the way they do the arcade has changed and I wouldn’t have changed all my notes to coins but I was able to put it on the card anyway so not too much hassle, other than that I think it’s a good system, no longer have mass amounts of game tickets to collect for big prizes 😆
15 april 2026
Antwoord van Tenpin - Swindon
Hi Emma, thank you so much for your 5* review of Swindon Tenpin! We will be sure to pass this feedback on and thank you for your comments. We hope to see you again soon. Best wishes, Jade
Antwoord van Tenpin - Swindon
Hi Abigail, thanks for leaving Tenpin Swindon a lovely 4* rating and review! We're pleased to hear that you had an enjoyable visit and found the staff members to be helpful too. We appreciate you letting us know how we did and we hope to see you again soon! Best wishes - Rosie
Family Fun Day
We attended Tenpin at Swindon having booked online using some points Tesco Clubcard points. The call centre staff and those at the venue were very helpful. The atmosphere at the venue was good. We attended as a family with a 4 and 2 year old and they enjoyed the bowling and the arcade.
3 mei 2026
Antwoord van Tenpin - Swindon
Hi Sandra, thank you for the 4* rating of Tenpin Swindon. We're thrilled to hear you had a great time and were able to take advantage of your points. It's lovely to hear that the team provided great service. Hope to see you again soon!
Take care,
Kirsty
Antwoord van Tenpin - Swindon
Hi there. Thank you so much for rating Tenpin Swindon 5*! We're so pleased you had a great time. We can't wait to welcome you again soon! Best wishes, Jade
My children all had fun and the games…
My children all had fun and the games were all amazing and affordable
6 mei 2026
Antwoord van Tenpin - Swindon
Hi Angela, thank you very much for the excellent 5* review of Tenpin Swindon! We are delighted your children enjoyed their visit and you found us good value for money and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
do not eat here.
we went here for an 18th birthday. could not fault any of the staff.
however i was very disappointed with the food. for the amount you pay it really is not worth it.
portions are very small, and inedible.
21 april 2026
Antwoord van Tenpin - Swindon
Hi Demelza
We appreciate you celebrating the birthday with us and that you enjoyed our team's service. We're sorry the food portions and quality did not meet your expectations. We'll review your comments. Hope to see you again soon. Best wishes - Clare
Great experience generally
Great experience generally. Not in favour of loading a card for gaming personally. What was wrong with coins?
Bowling booking was straightforward. Staff were attentive.
21 april 2026
Antwoord van Tenpin - Swindon
Hi Anne
We're glad you enjoyed your bowling experience and found our staff attentive. We appreciate your feedback regarding the card system for games and will consider your preference for coins as we review our processes. Best wishes - Clare
We had a fun time bowling
We had a fun time bowling. Staff were friendly and helpful, and the scoreboard was easy to set up.
15 april 2026
Antwoord van Tenpin - Swindon
Hi, thank you for the 4* rating of Tenpin Swindon. It's lovely to hear that you had a fun time bowling and that the team were friendly and helpful. We hope to welcome you back again soon for another fun time.
Take care,
Kirsty
We had ask for a different bowling row…
We had ask for a different bowling row
She told me it's under maintenance
But it was not u saw people doing bowling on other side...so annoying
21 april 2026
Antwoord van Tenpin - Swindon
Hi Pedro
We appreciate you letting us know about your experience. We're sorry that the lane request was not honoured and for any miscommunication. We'll look into it. Best wishes - Clare
Great pricing
Great pricing, we got 2 games and the food deal. All served to you in the comfort of your aisle. Loved the electronic display. Had a great time!
21 april 2026
Antwoord van Tenpin - Swindon
Hello Jasmine, Thank you for taking your time to leave us an outstanding 5* review! We are really pleased to hear that you had a great time with us and found our pricing great. We do hope to see you all again soon in our Tenpin in Swindon. Best Wishes - Kimberley
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.