On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
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Lees wat reviewers zeggen
Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.... Toon meer
Bedrijf heeft geantwoord
Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Toon meer
Bedrijf heeft geantwoord
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
171 reviews
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We had ask for a different bowling row…
We had ask for a different bowling row
She told me it's under maintenance
But it was not u saw people doing bowling on other side...so annoying
21 april 2026
Antwoord van Tenpin - Swindon
Hi Pedro
We appreciate you letting us know about your experience. We're sorry that the lane request was not honoured and for any miscommunication. We'll look into it. Best wishes - Clare
Great pricing
Great pricing, we got 2 games and the food deal. All served to you in the comfort of your aisle. Loved the electronic display. Had a great time!
21 april 2026
Antwoord van Tenpin - Swindon
Hello Jasmine, Thank you for taking your time to leave us an outstanding 5* review! We are really pleased to hear that you had a great time with us and found our pricing great. We do hope to see you all again soon in our Tenpin in Swindon. Best Wishes - Kimberley
Antwoord van Tenpin - Swindon
Hi Pol
We're glad you enjoyed your experience. It's great to hear our staff was amazing and the food was hot and good. Thanks! Best wishes - Clare
Hubbies 40th surprise
I booked tenpin as a surprise for my husbands 40th celebrations, as all attendees live in Swindon, it was perfect for all of us to meet in Shaw for a couple of games and a laugh, I was a bit concerned about how big the party of attendees was, but communication from the help desk made the booking process smooth and simple, and the Friday night deal definitely helped with the cost, the staff on duty were kind, and polite, drinks flowed as did food and fun was had, we will definitely be returning in the near future.
27 maart 2026
Antwoord van Tenpin - Swindon
Hi Anika
We're happy your husband's 40th celebration was a success! It's great to hear our team made the booking process easy and that everyone enjoyed the games, food, and drinks. We appreciate your kind words and look forward to your return. Best wishes - Clare
Antwoord van Tenpin - Swindon
hi Sean
We appreciate your 5-star rating! We are so glad our helpful staff made your visit enjoyable, and that it wasn't too crowded. Best wishes - Clare
Antwoord van Tenpin - Swindon
Hello Mr Jamie Hill,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We're happy you enjoyed the great environment, good food, and cleanliness. Thank you for your excellent review; we appreciate it! All the best ~ Laura
Had a wonderful time
15 april 2026
Antwoord van Tenpin - Swindon
Hello Ann,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that you had a wonderful time at the venue. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Charly made my experience great he is…
Charly made my experience great he is pretty amazing
15 april 2026
Antwoord van Tenpin - Swindon
Hello Swindon.
Thank you for taking the time to rate Tenpin Swindon 5 stars. We're happy to hear that you had a great experience and that Charly made such a positive impression. We appreciate you taking the time to leave us this amazing feedback. All the best ~ Laura
Really good fun for the whole family
Really good fun for the whole family! Used to £10 Thursday offer which was great for a family of 6. Had a great time and fun with the screen that let us change our names throughout and take pictures!
15 april 2026
Antwoord van Tenpin - Swindon
Hi Kathryn, thank you for leaving Tenpin Swindon an amazing 5* rating. We are so glad to hear you and your family had a great time with us and managed to take advantage of one of our incredible deals! We can't wait to see you all back soon. Best wishes - Kaylee
Antwoord van Tenpin - Swindon
Hi Angela, thank you for taking the time to leave a review of Tenpin Swindon. It's great to hear you had a fun time bowling, but felt the food let down your experience. We're sorry for the disappointment caused and we will ensure your feedback is passed on to the correct teams. We hope to welcome you back again for a much better experience.
Take care,
Kirsty
The atmosphere was good
The atmosphere was good, the staff were pleasant and helpful. My grandchildren had a great time
15 april 2026
Antwoord van Tenpin - Swindon
Hi Valerie, thanks for leaving a rating and review for Tenpin Swindon! We appreciate your 5-star rating! It's great to hear that you enjoyed the atmosphere and found our team helpful. We're glad your grandchildren had a wonderful time. We hope to welcome you all back again soon! Best wishes - Rosie
Appalling service
We had booked 2 games of bowling and to include a burger meal for the 3 of us. When we arrived we checked in and the girl who served us said the order would be sent to the kitchen. I asked if the food would come out while we were bowling and she said yes but in about 30 mins. An hour later when we had finished our 2 games we had still not received any food. We asked at the bar and they said we had said we wanted the food after we had finished bowling which we said we hadn’t. The food still took ages to come out and we hadn’t to chase it again. When it finally appeared it was like warm and looked like it had been under a lamp for hours. Not impressed!
10 april 2026
Antwoord van Tenpin - Swindon
Hello Blake,
Thank you for taking the time to rate Tenpin Swindon 1 star. Thank you for sharing your experience. We're sorry to hear about the issues with your food order and the delay you experienced. We'll pass this feedback to our team to improve our service and food quality. We hope to welcome you back for a better experience. All the best ~ Laura
A lovely clean and tidy place to visit
A lovely clean and tidy place to visit. The arcade was fun for the grandchildren. The bowling went smoothly.Dudnt have food so can’t comment on that.
15 april 2026
Antwoord van Tenpin - Swindon
Hi Susan, thank you for leaving Tenpin Swindon a fabulous 5* rating. We are so pleased to hear you and your grandchildren had a great time with us! We hope to welcome you all back again soon. Best wishes - Kaylee
Was ok
Was ok. Staff very young, no customer experience at all. Pre ordered Food was brought out while playing which wasn’t ideal as children wasn’t interested in eating.
15 april 2026
Antwoord van Tenpin - Swindon
Hello Libby,
Thank you for taking the time to rate Tenpin Exeter 3 stars. We appreciate your feedback. We're sorry the service and timing of your pre-ordered food didn't meet expectations. We will address this with our team to improve our customer service and food service practices. We hope to welcome you back again soon. All the best ~ Laura
Great
Great, got in earlier than the booking food came at a good time through the game, easy to use and friendly service. Love that the arcade is cashless.
10 april 2026
Antwoord van Tenpin - Swindon
Hi there,
Thank you for your amazing 5* review at Tenpin Swindon! It's lovely to hear you found the staff to be so friendly whilst on your recent visit to us. We love to hear all about your experience and look forward to welcoming you back again very soon! Best wishes- Steph
Middle aged kids.
The whole experience was very straight forward, from booking to playing. Cost was surprisingly low, and the service was good.
15 april 2026
Antwoord van Tenpin - Swindon
Hi Peter,
Thank you for your amazing 5* review at Tenpin Swindon! It's great to see you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Nice staff but rip-off new payment system for the arcade
The staff were helpful and friendly. Booking was easy and the facilities were good.
The new card system for the arcade is absolutely rubbish though. Having to top up at a minimum of £5 a time, plus extra for cash only games is an absolute rip off. Hardly any virtual tickets were given out either. I don't expect to spend £50 for a small group of children and they only have enough to trade in for a couple of lollipops at the end. We have visited many times over the years but think we will give this location a miss in future because of this.
15 april 2026
Antwoord van Tenpin - Swindon
Hi there, thank you for taking the time to review Tenpin Swindon! We're glad that our team had provided a helpful service and that you enjoyed the facilities, but we are sorry to hear that you were disappointed with the arcade cards. We will ensure your feedback is passed to the correct team. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Swindon'. Best wishes - Adelaide
Antwoord van Tenpin - Swindon
Hi there, thank you for leaving Tenpin Swindon a fantastic 5* rating. We are so pleased to hear you and your family enjoy visiting us. We hope to welcome you again soon! Best wishes - Kaylee
Game kept skipping turns
Game kept skipping turns, so each person bowled only once before it moved on to the next player. Reported to staff, who reset the game, worked fine for the first two players and then started skipping again. Tried to find another member of staff but all were busy so gave up with it.
Everytime we go there, they seem so short staffed. The staff look stressed and under pressure, you almost feel like a burden to ask them for help.
8 april 2026
Antwoord van Tenpin - Swindon
Hi Amy, thanks for leaving feedback for Tenpin Swindon. We are very sorry to hear you had issues with your game skipping turns! We would like to look into this for you, so please feel free to pop us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Swindon'. Once again, we are really sorry to hear this and we hope you'll consider visiting us again in the future. Best wishes - Kaylee
Bowling group
Went there as a group. Had 2 alleys together. Was also easy to order drink and food at the alley. Staff was friendly and helpful.
8 april 2026
Antwoord van Tenpin - Swindon
Hi Mark, thank you for leaving Tenpin Swindon an amazing 5* rating. We are so glad to hear you and your group had a fun time with us and found it easy to order items to the alley. We hope to welcome you again soon! Best wishes - Kaylee
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