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Tenpin - York Reviews 

203
TrustScore 4.5 uit 5

4,3

Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I prefer to do bowling with bowling shoes on as it helps you to slide. I'm not too keen on pins with string but can understand why as it helps to set them up quicker. I personally found the light show... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

1st visit since the refurbishment of Tenpin York and what a vast improvement! The place is now a clean, vibrant welcoming space. Friendly, efficient staff at check in and as a family we loved the bowl... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens

  • Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Verenigd Koninkrijk

  • 0333 034 6100

4,3

Uitstekend

TrustScore 4.5 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(203)

11.505 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Went with my two boys

Went with my two boys, to the York alley. Although we scored a few strikes, it registered as a 9 each time, I did mention it to someone at the desk but it wasn't fixed. Not the end of the world but it struck me just how uninterested the staff there were.

5 januari 2026
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Antwoord van Tenpin - York

Hi Edward
Thanks for taking the time to leave a 2* rating for your experience at Tenpin York. We appreciate you bringing the scoring issue and staff attentiveness to our attention. We'll look into the equipment and address the team's engagement to ensure a better experience for everyone. Thanks for your feedback. If you would like us to reach out and discuss your experience, please send an email to customer.feedback@tenpin.co.uk using "Review - York" as the subject plus the details and we can get in contact with you. Best wishes - Clare

Beoordeeld met 1 van de 5 sterren

We was really cold in the building

We was really cold in the building

7 januari 2026
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Antwoord van Tenpin - York

Hi there,

Thank you for your 1* review at Tenpin York! We are very sorry to hear you haven't had a great experience with us whilst on your recent visit to us and found the building to be colder than expected. We will ensure this is passed across to the correct team to make any future amendments needed and hopefully we can welcome you back to the venue again soon! Best wishes- Steph

Beoordeeld met 3 van de 5 sterren

The lane had a ball stuck in the gutter…

The lane had a ball stuck in the gutter for a while and the food took ages (over 30 mins).

10 januari 2026
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Antwoord van Tenpin - York

Hi Joe, thanks for leaving Tenpin York a rating and review. We appreciate your feedback and are sorry to hear about the ball and the food delay. We will look into these issues to improve our services in the future. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Excellent service

Lots of fun.

11 januari 2026
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Antwoord van Tenpin - York

Hello Yvonne, Thank you for taking your time to leave us a great 5* review for our Tenpin in York. We are pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Great bowling experience..

Great bowling experience... nice little touches like photo on screen... nice and clean in playing area and toilets. Food reasonable price and quite good

5 januari 2026
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Antwoord van Tenpin - York

Hello Andrew, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in York. We are really pleased to hear that you had a great time with us. We will pass your comments onto our staff at York! We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Very competitively priced

Very competitively priced, would have cost more than twice as much to play at the same time at Hollywood Bowl York. Good facilities friendly, efficient and helpful staff.

30 december 2025
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Antwoord van Tenpin - York

Hello, thank you so much for the lovely 5* review of Tenpin York! We are thrilled you had such a fab time with us and found our team really helpful and we can't wait to see you again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

2 games of bowling & a free kids meal…

2 games of bowling & a free kids meal offer was great value for money. An affordable morning out with the kids

5 januari 2026
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Antwoord van Tenpin - York

Hi Dawn, thank you for the fabulous 5* review of Tenpin York! We're happy to hear that you found great value in our bowling and kids' meal deal and we really hope to see you again soon for another 5* experience! Best wishes - Mel

Beoordeeld met 1 van de 5 sterren

Bowling with prepaid/ordered drinks

Booked bowling for 2 adults 3 children, at the time of booking i prepaid/ordered 3 slushies for the children, after 3 rounds drinks hadnt arrived, so went to question, got told he would look into it. Still nothing, almost 40mins into our approx 1hour game they finally arrived after having to go and question again, being told a ticket hadnt been produced, I know systems can fail, or person error but ...whole point of pre ordering is to save the messing around 🙄

29 december 2025
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Antwoord van Tenpin - York

Hi Fiona, we are very sorry to see just one star has been awarded and we appreciate you taking the time to share your experience. We are very sorry the slushies you pre-ordered arrived so late. We will certainly look into this to prevent this from happening again and we very much hope you will still consider visiting us in the future! Best wishes - Mel

Beoordeeld met 3 van de 5 sterren

Overall it was a pleasant experience

Overall it was a pleasant experience, but all of the bowling balls were too heavy for me, and i couldn't find a smaller one.

30 december 2025
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Antwoord van Tenpin - York

Hi Elise, Thank you for taking the time to leave a review of Tenpin York! We're glad you had a pleasant experience but we're sorry to hear the bowling balls were too heavy and you couldn't find a lighter one. We appreciate your feedback and will look into it for future visits! We do hope to see you again soon and we look forward to welcoming you back! Best wishes - Mel

Beoordeeld met 3 van de 5 sterren

Good friendly staff, faculties lacking

Good friendly staff. The lanes were really dirty and muddy as you no longer change shoes. Struggled to find a ball the right size. Had a really good time

30 december 2025
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Antwoord van Tenpin - York

Hi JC, thank you for leaving feedback for Tenpin York. We appreciate your feedback regarding the lanes and available ball sizes; we will be sure to pass this on to the team. We hope to welcome you back again soon for more fun! Best wishes - Kaylee

Beoordeeld met 3 van de 5 sterren

Really good value for money

Really good value for money, loads cheaper than other bowling alleys I've visited.
Ordered food which was very average and tiny portions.
Kids next to us were unsupervised and throwing bowling balls from a great height and into other lanes, weren't challenged by staff.
I also ordered 3 drinks and last minute my son wanted to change his, the guy serving me nearly had a cardiac arrest as he had to void a drink to change it, genuinely thought he was going to cry.
Apart from this definitely good value.

4 januari 2026
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Antwoord van Tenpin - York

Hi there, thank you for leaving feedback for Tenpin York. We are really pleased to hear you enjoy our prices but we are really sorry to hear you did not enjoy our portion sizes. If you would like to discuss any of this further, please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - York'. Please feel free to include any other information not already here. We hope to welcome you again another time! Best wishes - Kaylee

Beoordeeld met 5 van de 5 sterren

Staff very helpful great atmosphere

Staff very helpful great atmosphere

2 januari 2026
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Antwoord van Tenpin - York

Hi Lisa, thank you for the amazing 5* review for Tenpin York! We're thrilled to hear that you enjoyed the atmosphere and that our team were able to help during your visit. We look forward to seeing you back again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

Great fun bowling

We had a great time here. The staff were very friendly and helpful. It’s been a while since we’ve been and were surprised you can now wear your own shoes (huge improvement). The only downside is that it felt a little lifeless inside. Once it became more full the atmosphere was much better. Still, it was good and we will be returning.

3 januari 2026
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Antwoord van Tenpin - York

Hi Ryan, thank you for the fab 4* review for Tenpin York! We're so pleased to hear that you had a great time and that our team were able to help during your visit. We look forward to seeing you again soon! Best wishes - Adelaide

Beoordeeld met 2 van de 5 sterren

Rude staff!

Rude staff!
Asked for help and was ignored. Place was very dirty, food and glasses everywhere. Had to move them myself. Then asked for a cloth as the table was dirty. Was told I will get one. Never came back, food all over the floor. Will not be returning,

3 januari 2026
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Antwoord van Tenpin - York

Hi Alison, thank you for taking the time to write a review for Tenpin York! We're sorry to hear that the service had not been up to the usual high standards we aim for and that the venue was not as clean as we'd have hoped. So that we can discuss your visit further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - York'. We hope to see you again soon for a better experience. Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

Lovely draft and great fun

Lovely staff and great fun

17 december 2025
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Antwoord van Tenpin - York

Hi Michelle, what a fabulous 5* review of Tenpin York! We are thrilled you had such a great time and received excellent customer service and we can't wait to see you again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Great friendly customer service

Great friendly customer service, great fun for the family of all ages. Lots of other fun experience's in same place with arcade games, Lazer games, table tennis, escape rooms & tenpin bowling with optional food too. Overall A great day out!

19 december 2025
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Antwoord van Tenpin - York

Hi Sarah,

Thank you for your fantastic 5* review at Tenpin York! We are delighted you've had such an amazing time whilst on your recent visit with us! It's great to see you've taken advantage of the activities and we look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

Great value for money

17 december 2025
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Antwoord van Tenpin - York

Hi Andrea, what a brilliant 5* review of Tenpin York! We are really happy to see you find us good value for money and we hope to see you again soon for another fun day out! Best wishes - Mel

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