Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieStirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service from the staff checking us in for our Ten pin bowling experience....loving the new look of the York location..not been in over a year. Only thing I would improve is the selection of... Toon meer
Bedrijf heeft geantwoord
We were attracted to Tenpin by the competitive price available which was around 50% cheaper than the local competition. Checking in was no problem and the venue seemed to have been upgraded since our... Toon meer
Bedrijf heeft geantwoord
We had a lovely time bowling and then playing on some of the arcade games. There was a slight mishap with one of the balls getting stuck and there were a lot of staff milling about, but seemingly unav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
177 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We had a brilliant night bowling
We had a brilliant night bowling. The place had just finished being done up and looks and feels amazing. Clean tidy and super fun. Lots to do too not just bowling. Something for all the family. Drink good. Friendly staff. All seemed happy
12 augustus 2026
Antwoord van Tenpin - York
Hi Laura, thank you for leaving a 5* review of Tenpin York! We're so glad to hear that you had such a wonderful time bowling, enjoyed the new refurbishment, and found our staff nice and friendly. See you again soon! Best wishes-Leila
Enjoyable
Easy, relaxed enjoyable time. Great facilities and the improvements are visibly impressive. The lay out is much better. Staff were helpful and friendly. Food and drinks were great.
12 augustus 2026
Antwoord van Tenpin - York
Hi Louise, thank you for your fantastic 5-star review of Tenpin York! We're so pleased to hear you had such an enjoyable and relaxed time with us and it's wonderful that you noticed and appreciated our improvements, the layout, and found our team helpful and friendly. We're also really pleased you enjoyed the food and drinks and we hope to welcome you back again soon! Best wishes - Mel
Antwoord van Tenpin - York
Hi Ashley, thank you for your 5* review of Tenpin York! It's wonderful to hear how much of a great time you had on your recent visit, and that you found our staff friendly, and the facilities reasonably priced. We look forward to welcoming you back again soon! Best wishes-Leila
Antwoord van Tenpin - York
Hi there, thank you for leaving a 4* review of Tenpin York! We're so glad to hear how much you enjoyed karaoke, bowling, and laser tag and we hope to see you again soon where we can hopefully gain that last star! Best wishes-Leila
We booked online and ordered food at…
We booked online and ordered food at the same time. When we arrived they asked if we wanted it straight away, we said yes, we had played both games before the food came out afyer askig twice for it!
The staff were really nice though.
We then did laser, the new system wasn't working properly so while they were sorting it out they gave us the table tennis bats to play table tennis free while we were waiting.
The staff were very nice.
12 augustus 2026
Antwoord van Tenpin - York
Hello Susan, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in York! We are sorry to hear the wait you faced for the meals to be served. And the issues with the Laser Tag system during your visit. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Great family get together for a fun…
Great family get together for a fun evening. Very helpful member of staff. So much better now for wheelchairs access getting to the lanes without any steps.
12 augustus 2026
Antwoord van Tenpin - York
Hello, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in York. We are thrilled to hear that you all enjoyed some family time with us. We do hope to see you again very soon. Many Thanks - Kimberley
I have a ten year old who wanted to go…
I have a ten year old who wanted to go in the new softplay that just opened and she is 1cm to tall and it is for up to 12 years old so how can a 12 12 year old be under 1.40cm if a 10 year old isn't it should be like 1.45cm
13 augustus 2026
Review zonder uitnodiging
Antwoord van Tenpin - York
Hi Hayley, thank you for taking the time to leave a review of Tenpin York! We appreciate you sharing your experience and feedback regarding the height restriction in our soft play area and we understand the frustration this may have caused. Our height restriction is in place to ensure the safety of our guests and so we are very sorry to hear that your daughter was above the requirement. Your feedback is very important to us and so please be assured all will be shared with the appropriate team and in the meantime, we do hope this will not stop you from visiting us for our other activities in the future! Best wishes - Mel
Good experience
Easy to book on-line. Newly revamped interior provided a clean and fresh appearance. Only downside was the music was intrusively loud.
10 augustus 2026
Antwoord van Tenpin - York
Hi Tony, thank you for rating Tenpin York 5*! We're thrilled to hear that you found the booking process easy and liked the appearance of the venue. We're sorry for any disappointment caused with the music volume levels. We will be sure to pass your feedback on. Best wishes, Jade
Impromptu visit to Tenpin
I had an impromptu visit to Tenpin last night. Really impressed with the refresh. Fantastic attentive staff and great few games of bowling.
Staff are a credit to the organisation and I will return.
11 augustus 2026
Antwoord van Tenpin - York
Hello Mark,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you enjoyed your impromptu visit and were impressed with our recent refresh. It's wonderful to know that our staff made such a positive impression and that you had a great time bowling. We look forward to welcoming you back again soon! All the best ~ Laura
Friendly staff great atmosphere and my…
Friendly staff great atmosphere and my daughter cannot till we return.
12 augustus 2026
Antwoord van Tenpin - York
Hello Anna,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you and your daughter enjoyed the friendly atmosphere and had a great time with us. We can't wait to welcome you both back again soon! All the best ~ Laura
Quick to get us into the lane and add a…
Quick to get us into the lane and add a good game
6 augustus 2026
Antwoord van Tenpin - York
Hello Geoff,
Thank you for taking the time to rate Tenpin York 5 stars. We are so happy to hear that you had a great game and that we were able to get you to your lane quickly. We hope to see you again soon for more fun! All the best ~ Laura
Great place for teenagers to meet up
Girls had a great time, always do. Place to meet up with friends in a safe environment.
6 augustus 2026
Antwoord van Tenpin - York
Hi Jane, thank you for leaving a 5* review of Tenpin York! We're so glad to hear how much you enjoy coming to visit us. We look forward to welcoming you back again soon! Best wishes-Leila
Antwoord van Tenpin - York
Hello, what a wonderful 5* review of Tenpin York! It is great to see you had a fabulous time and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Great bowling but far too loud
We really love bowling and the new additions you are making to our local Tenpin Bowling.
However, during our last visit, some of the arcade machines were so loud, one of our party had to leave, and it spoilt our game.
I know and understand its a busy place and everyone is there to have fun, I am in no way wanting to stop that, but please please do consider the noise pollution from these games, think one was Fast and Furious, as it really overwhelmed what we were doing, and no doubt others too.
30 juli 2026
Antwoord van Tenpin - York
Hi Jill
Thank you for your feedback regarding your recent visit. We're glad to hear you appreciate the new additions to our Tenpin Bowling. We are very sorry to learn that the noise from some of our arcade machines, particularly the Fast and Furious game, impacted your experience and caused a member of your party to leave. We understand how this could be overwhelming and we will certainly take your comments into consideration to improve the atmosphere for all our guests. Best wishes - Clare
Minimum amount of £5 far too high
Too noisy, background music not necessary. Grandparents take grandchildren and it is very uncomfortable with the extra noise.
Dislike new minimum amount of £5 to play on machines. Too much!!!! We should be able to choose how much we spend.
6 augustus 2026
Antwoord van Tenpin - York
Hello
Thank you for your feedback. We are truly sorry to hear that the background music and noise levels made your visit uncomfortable, especially for your grandchildren. We also understand your concerns regarding the new minimum amount for the machines. We will certainly pass your comments on to the relevant team for their consideration. Best wishes - Clare
Bowling was good price for bowling was…
Bowling was good price for bowling was good. We paid best part of £55 for food and it was very disappointing. Both pizzas we rock hard and not very nice and chips were rock hard also.
Would return for bowling but would not eat. Domino’s would have been cheaper and better
6 augustus 2026
Antwoord van Tenpin - York
Hi John
Thank you for your feedback. We're pleased to hear you enjoyed the bowling and found the price good. However, we're truly sorry to learn that the food was so disappointing. Your comments about the pizzas and chips being hard are concerning, and we will share this with our team for immediate review and improvement. We appreciate you bringing this to our attention. Best wishes - Clare
Explicitly did not tick the box for…
Explicitly did not tick the box for marketing and spam email. Stop using my contact information for marketing and reviews.
29 juli 2026
Antwoord van Tenpin - York
Hi there. Thank you for taking the time to leave a rating and review for Tenpin York. We are sorry for any frustration caused by the email! We will raise this internally so avoid it happening again. Best wishes, Jade
Great
Booked online and were able to bowl
When we arrived. Did arrive earlier than lane booking and had to wait to check in- think they were short staffed - but everyone was doing their best and it did not affect us. Renovation works going on at present but it did feel roomier than before (glad to see the back of the Covid screens!).
29 juli 2026
Antwoord van Tenpin - York
Hi Katrina, thank you so much for the lovely 5* review of Tenpin York! We are so pleased you had such a fun time and did not have to wait too long for your lane! We hope this means you will visit us again soon and we look forward to welcoming you back again soon! Best wishes - Mel
The noise was so loud I understand work…
The noise was so loud I understand work was going on but to pay full price was a bit of a joke
29 juli 2026
Antwoord van Tenpin - York
Hi Claire, firstly, thank you for leaving a review of Tenpin York. We are very sorry to hear that your recent visit did not meet your expectations. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-York' for somebody to reach out to you regarding this. Best wishes-Leila
The staff were nice and friendly and…
The staff were nice and friendly and although there was major construction work going on at the venue it didn’t impede our play. The York Tenpin is amazingly priced and we got two bowling games for half the price of your Leeds venue.
29 juli 2026
Antwoord van Tenpin - York
Hi Zoe, thank you for leaving a 5* review of Tenpin York! We're so glad to hear how friendly you found our staff and how amazing you found the pricing. We look forward to welcoming you back again shortly. Best wishes-Leila
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.