The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieStirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Toon meer
Bedrijf heeft geantwoord
I prefer to do bowling with bowling shoes on as it helps you to slide. I'm not too keen on pins with string but can understand why as it helps to set them up quicker. I personally found the light show... Toon meer
Bedrijf heeft geantwoord
1st visit since the refurbishment of Tenpin York and what a vast improvement! The place is now a clean, vibrant welcoming space. Friendly, efficient staff at check in and as a family we loved the bowl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
199 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The icecream was so small
The icecream was so small.
Like ok I had already eaten the cupboard in the kitchen but waste of money. 👹
22 augustus 2025
Antwoord van Tenpin - York
Hi Shaniqua, thank you for taking the time to review Tenpin York! We're sorry to hear that you were disappointed with the icecreams and we will ensure your feedback is passed on. We hope to see you again soon! Best wishes - Adelaide
Booking in procedure easy and…
Booking in procedure easy and efficient. Rink was ready to go. Equipment worked well. Drinks were good
9 april 2026
Antwoord van Tenpin - York
Hi Joan, thanks for leaving a rating and review for Tenpin York! We appreciate your 5-star rating! We are so glad the booking process was easy and that you enjoyed your experience. We hope to see you again soon! Best wishes - Rosie
Great fun had by all
Great fun had by all. Only trouble is the ATM charging to take out your own money.
15 april 2026
Antwoord van Tenpin - York
Hello Dawn,
Thank you for taking the time to rate Tenpin York 4 stars. We're glad everyone had great fun! We appreciate your feedback regarding the ATM fees, and we'll explore options to improve this for our customers. We hope to welcome you back again soon. All the best ~ Laura
Antwoord van Tenpin - York
Hi Alistair, thanks for leaving a rating and review for Tenpin York! We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you enjoyed your visit and would recommend us. We can't wait to welcome you back again in the future! Best wishes - Rosie
Bowling experience Good, food not so good.
The bowling experience was good as were the other entertainments but the food is at the opposite end of the scale. It took nearly 30 mins to come and when it did it was cold. Pictures of waiting for deliveroo to fetch it from the local McDonalds and then a further delay as it was repackaged come to my mind.
15 april 2026
Antwoord van Tenpin - York
Hello Christopher,
Thank you for taking the time to rate Tenpin York 3 stars. We appreciate your feedback and are glad you enjoyed the bowling and entertainment. We're sorry the food was cold and took so long. We'll share this with our team to improve our service. If you wish to discuss this further, please email customer.feedback@tenpin.co.uk.
All the best ~ Laura
Good family fun
15 april 2026
Antwoord van Tenpin - York
Hi David, thank you for the excellent 5* rating for Tenpin York! It's great to hear that you had a fun visit with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Great Time!
Had a great time the team member (James) I interacted with was lovely really friendly and really helpful! Will be back!
15 april 2026
Antwoord van Tenpin - York
Hi Samantha, thank you for the brilliant 5* review for Tenpin York! It's lovely to hear that you enjoyed your visit and that our team member had provided a helpful service. We will be sure to pass on your kind feedback and we look forward to seeing you again soon! Best wishes - Adelaide
Antwoord van Tenpin - York
Hi Carol, thank you for the excellent 5* rating and review! We're delighted to hear that you enjoy the pricing and the atmosphere at Tenpin York, and we can't wait to see you back again soon! Best wishes - Adelaide
It was really fun I enjoyed it a lot
1 april 2026
Antwoord van Tenpin - York
Hi Olivia, thank you for leaving Tenpin York an awesome 5* rating. We are thrilled to hear you had a great time with us recently. We hope to welcome you back soon! Best wishes - Kaylee
Antwoord van Tenpin - York
Hi Lauren, thank you so much for the 5* review of Tenpin York! We hope to welcome you back soon for hopefully another fun visit. Best wishes, Jade
Helpful on the counter but the toilets…
Helpful on the counter but the toilets are always disgusting
8 april 2026
Antwoord van Tenpin - York
Hi Samantha. Thank you for rating Tenpin York 4*. It's great to hear the staff were helpful. However, we're sorry to hear that there have been issues with the cleanliness in the toilets. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-York'. We hope to see you again soon. Best wishes, Jade
Easy to book and staff helpful even as…
Easy to book and staff helpful even as we arrived a bit early.
Easy to set up players and all equipment working
8 april 2026
Antwoord van Tenpin - York
Hi Stuart, thanks for leaving a rating and review for Tenpin York! We appreciate your feedback and are glad booking was easy! It's great to know our staff was helpful and that you found the equipment in good working order. We appreciate your feedback greatly and look forward to seeing you again soon! Best wishes - Rosie
Atmosphere!
8 april 2026
Antwoord van Tenpin - York
Hi Katie,
Thank you for your wonderful 5* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us! We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The lanes were ready for us at the…
The lanes were ready for us at the agreed time. The staff at reception was very friendly. It is great that the drinks are so close by.
5 april 2026
Antwoord van Tenpin - York
Hello Fred, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time with us. We are glad the lanes were ready for you at the time of your arrival. We do hope to see you again very soon. Best Wishes - Kimberley
Staff efficient and friendly
Staff efficient and friendly. Checked in very quickly, lane clean and tidy.
8 april 2026
Antwoord van Tenpin - York
Hello Adele, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in York. We are so pleased to hear that you enjoyed your recent visit to us and found our team brilliant throughout your stay. We do hope to see you again very soon. Many Thanks - Kim
Always have a great time here and the…
Always have a great time here and the service was spot on
8 april 2026
Antwoord van Tenpin - York
HI there,
Thank you for your amazing 5* review at Tenpin York! It's lovely to see you've had such a great time whilst on your recent visit to us. We love to hear all about it and hopefully welcome you back again very soon! Best wishes- Steph
Antwoord van Tenpin - York
Hi Murat,
Thank you for your fantastic 5* review at York! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
This eas our 1st time visiting York we…
This eas our 1st time visiting York we normally go to Castleford as this is our closest. Excellent check in Excellent bar staff could not complain. We found it very compact on top of each other, also we was on lane 24 and at a certain point on the alley it rolled to the side as if he lane was not straight which was quite annoying especially with a child with needs. Also there didn't seem to be any weight in the pins , unfortunately this was a disappointing visit.
8 april 2026
Antwoord van Tenpin - York
Hi Lindsay, thank you for taking the time to leave a review of Tenpin York! We are very sorry to hear this was not a successful first visit at this venue and we very much appreciate all of the feedback given so that improvements can be made! We do hope that this will not put you off from visiting us again in the future and we very much hope to welcome you back soon for a more pleasant visit! Best wishes - Mel
Antwoord van Tenpin - York
Hi Elliot, thank you so much for the lovely 5* review of Tenpin York! We are thrilled you had a great time with great customer service and we can't wait to welcome you back again soon! Best wishes - Mel
Disappointing
Difficult booking system and when needing to increase the number of games were forced to move lanes midway through with a child with special needs. This led to upset that wasn’t needed with better organisation.
8 april 2026
Antwoord van Tenpin - York
Hi Nichola, thanks for leaving Tenpin York a rating and review. We appreciate you taking the time to share your experience. We're sorry to hear that you found the booking process was difficult. We're also sorry to hear that moving lanes mid-game caused upset and we'll ensure your feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon for a better experience! Best wishes - Rosie
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.