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Tenpin Reviews 

10.738
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We were attracted to Tenpin by the competitive price available which was around 50% cheaper than the local competition. Checking in was no problem and the venue seemed to have been upgraded since our... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We arrived with our nieces and nephews, they’re tiny so needed the smallest balls possible, but the only ones available by our lane were the heaviest and biggest ones with nothing else there really! I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens


4,2

Goed

TrustScore 4 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(10.738)

10.350 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Good service loved the table ordering

Good service loved the table ordering

12 augustus 2026
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Antwoord van Tenpin

Hi Carl, thank you for the 4* review for Tenpin Swindon! We're so pleased to hear that you enjoyed the service, and we hope to welcome you back again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

This was a pleasant experience for…

This was a pleasant experience for myself and my son.
I had booked 3 games and a meal with drinks, I did not realize this was not included in my booking.
Therefore this was extra cost.

29 juli 2026
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Antwoord van Tenpin

Hi Noreen, thank you for the 4* review for Tenpin Bristol! We're so glad to hear that you had a pleasant time with your son, but we're sorry for any confusion with your booking. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Bristol', and we can pass this on to be looked into. We hope to see you again soon! Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

Great atmosphere

Great atmosphere. Good value

12 augustus 2026
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Antwoord van Tenpin

Hi Martin, thank you for the 5* rating for Tenpin Warrington! We're so pleased to hear that you enjoyed the atmosphere and the value, and we can't wait to see you back again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

Nice and clean bowling alley

Nice and clean bowling alley, lots to do

29 juli 2026
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Antwoord van Tenpin

Hi Clinton, thank you for your 4* review of Tenpin Swindon! We're so glad to hear that you found the bowling alley nice and clean and that you seemed to find everything that you were looking for. We can't wait to welcome you back again soon! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

We had a brilliant night bowling

We had a brilliant night bowling. The place had just finished being done up and looks and feels amazing. Clean tidy and super fun. Lots to do too not just bowling. Something for all the family. Drink good. Friendly staff. All seemed happy

12 augustus 2026
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Antwoord van Tenpin

Hi Laura, thank you for leaving a 5* review of Tenpin York! We're so glad to hear that you had such a wonderful time bowling, enjoyed the new refurbishment, and found our staff nice and friendly. See you again soon! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

we had a lovely experience at Tenpin…

we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was well organised. It was a great choice for a children's birthday party with plenty of fun and entertainment. My daughter and her friends really enjoyed themselves and we were very happy with how the day went. Thank you to the Tenpin Acton team for helping make her birthday special.

12 augustus 2026
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Antwoord van Tenpin

Hi Kinjal, thank you for your 5* review of Tenpin Acton! It's wonderful to hear about your lovely experience celebrating your daughter's birthday party, especially how helpful and friendly our staff were, how organised the party was, and how much fun your daughter and friends had as a result. We look forward to welcoming you back again soon! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Always good fun and easy to book and…

Always good fun and easy to book and play.

12 augustus 2026
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Antwoord van Tenpin

Superb to see. Thanks a bunch for leaving these kind comments Nick. We're pleased to hear you had a great time. I'm sure we will see you again real soon.
All the best,
Leah

Beoordeeld met 4 van de 5 sterren

Bowling is great

Bowling experience was great
Check in was quick and efficient
The bar service had long waits. I was bowling with 6 people and within the I had been served, I had to go back for 3 of my turns on bowling due to long waits.
Apart from that, food service was good

12 augustus 2026
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Antwoord van Tenpin

Hi Sam, thank you for your 4-star review of Tenpin Stoke! We're glad to hear that your bowling experience was great and check-in was quick. However, we are very sorry for the long waits at the bar and the inconvenience it caused during your game. We'll share your feedback with our team for future improvements and we hope to welcome you back again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Fun family time

Fun, efficient staff, good special offers. Will return soon!

12 augustus 2026
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Antwoord van Tenpin

Hey there! This is wonderful to see. Thank you so much for taking the time to leave this review, we really appreciate it. Hope to see you for another game again soon.
Take care,
Leah

Beoordeeld met 5 van de 5 sterren

Enjoyable

Easy, relaxed enjoyable time. Great facilities and the improvements are visibly impressive. The lay out is much better. Staff were helpful and friendly. Food and drinks were great.

12 augustus 2026
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Antwoord van Tenpin

Hi Louise, thank you for your fantastic 5-star review of Tenpin York! We're so pleased to hear you had such an enjoyable and relaxed time with us and it's wonderful that you noticed and appreciated our improvements, the layout, and found our team helpful and friendly. We're also really pleased you enjoyed the food and drinks and we hope to welcome you back again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Arrived early

Arrived early, team were accommodating as lanes were free to allow us to start early.
All staff we encountered were very friendly.

12 augustus 2026
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Antwoord van Tenpin

Hi Anita, thank you for the fantastic 5-star review of Tenpin Gloucester! We are so pleased to hear you had such a positive experience and that our team was able to accommodate you and provide excellent customer service and we hope to see you again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Great experience!

12 augustus 2026
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Antwoord van Tenpin

Hi Beverley, thank you so much for the brilliant 5* review of Tenpin Cardiff Nantgarw! We are thrilled you had the best time and we can't wait to welcome you back again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Great atmosphere

Great atmosphere, booked bowling and burger and it was great

12 augustus 2026
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Antwoord van Tenpin

Hi Patricia, thank you for leaving Tenpin Castleford an amazing 5* rating. We are so glad to hear you had a great time with us and enjoyed the food you got as part of your deal! We hope to welcome you back again soon. Best wishes - Kaylee

Beoordeeld met 5 van de 5 sterren

Children had a great time bowling and…

Children had a great time bowling and playing in the arcade

12 augustus 2026
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Antwoord van Tenpin

Hi Ruwaisa, thank you for your fantastic 5-star review! We are so pleased to hear that your children had such a great time enjoying both the bowling and the arcade games. We hope to welcome you all back again very soon! Best wishes - Rosie

Beoordeeld met 1 van de 5 sterren

Went in to tenpin eastbourne for a…

Went in to tenpin eastbourne for a booked bowling game there was a que of 3 people and 6 members of staff just standing around whilst 1 member served the games the food and the drinks why would you employ that many incompetent people to just stand around

12 augustus 2026
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Antwoord van Tenpin

Hi Ashley, thank you for taking the time to leave a rating and review for Tenpin Eastbourne. We're sorry for any disappointment caused at your recent visit. We will be sure to pass your comments on. Best wishes, Jade

Beoordeeld met 4 van de 5 sterren

Very good family fun

Very good family fun. Grandchildren really enjoyed themselves

12 augustus 2026
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Antwoord van Tenpin

Hi Sue, thank you for the lovely 4* rating of Tenpin Sheffield. We are delighted to hear that you had a fun time and that the grandchildren really enjoyed it too! We hope to see you again soon. Best wishes, Jade

Beoordeeld met 4 van de 5 sterren

Always a good game!

Always clean, tidy, staff great,
Always a great deal for bowling. Only 4 stars as since they’ve changed the bowl and eat deal to burger only it would be nice to have the option to buy a side of nuggets on the menu for anyone who doesn’t eat burgers and not have to buy a whole other 4 nugget meal as the only option.

12 augustus 2026
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Antwoord van Tenpin

Hi Belinda, thank you for leaving a rating and review for Tenpin Bexleyheath. We appreciate your comments on the cleanliness of the venue and the great service provided by our staff. We will be sure to pass your feedback on regarding our 'Eat N Play' deal. We hope to see you again soon. Best wishes, Jade.

Beoordeeld met 1 van de 5 sterren

Misuse of personal data

Keep receiving emails from TenPin asking me to review them after they required my email to order food via my phone to the bowling lane. Specifically ticked the box to not to be contacted using my personal details and there’s no option to unsubscribe.

12 augustus 2026
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Antwoord van Tenpin

Hello, thank you for taking the time to leave us a review! We're sorry to hear you're receiving unwanted emails from us. Can you please pop an email over to customer.feedback@tenpin.co.uk with the subject as 'review' and we will be happy to pass this over to the relevant team?
Best wishes,
Demi

Beoordeeld met 2 van de 5 sterren

Bowling feels like a side hustle

Mid week deals pretty good but the staff just don’t really care about anything but selling alcohol and they always bunch people together or let people pay for one person and have 8 on the lane.

29 juli 2026
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Antwoord van Tenpin

Hi David, thank you for leaving a rating and review for Tenpin Coventry. It's great to hear that you enjoy our deals! We're sorry for any disappointment caused and will be sure to pass your feedback on for internal review. Best wishes, JK

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