Banner for Tenpin

Tenpin Reviews 

10.572
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Great fun bowling but the selection of bowling balls needs reviewing as I struggled to find ones with sufficiently large holes for my fingers and I don’t have overly large hands. I would like to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens


4,2

Goed

TrustScore 4 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(10.572)

10.185 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy party everything went smoothly and…

Easy party everything went smoothly and kids all
Had 🤩

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello Cassie, Thank you for taking your time to leave us a brilliant 5* review. We are so pleased to hear that all players attending enjoyed the birthday celebrations with us! We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Friendly service

Friendly service, great fun

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you had great fun at our Tenpin in Milton Keynes and where pleased with our customer service. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 1 van de 5 sterren

Very expensive and whilst there sae an…

Very expensive and whilst there sae an offer for meals free if you booked 2 games which we did enquired with staff who were very unprofessional and not very helpful just said its not available in school holidays it has ts and cs with it

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello there, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that your recent visit was not as enjoyable as we would have hoped. If you would like to discuss this further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Beoordeeld met 4 van de 5 sterren

The bowling and pizza were great

The bowling and pizza were great, all vet efficient.
The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an absolute ripoff and joke - just let them try and win proper 10p’s or whatever back - I felt scammed and will always avoid in future.
It may actually put me off returning for the bowling, even though I have no complaints at all about that section.

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello Jane, Thank you for taking your time to leave us some feedback. We are pleased to hear that you enjoyed the bowling and pizza at our Tenpin in Parrs Wood. However, we are disappointed to hear your disappointment with the arcade games. We will pass your thoughts onto our team. We do hope to see you again. Best Wishes - Kimberley

Beoordeeld met 4 van de 5 sterren

Great place to bowl

Really enjoyed the atmosphere and the games with my grandchildren. The staff were really great as was the atmosphere.

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello Isabell, Thank you for taking your time to leave us a lovely review. We are pleased to hear that you enjoyed your recent visit to us and enjoyed our atmosphere. We would love to hear how we could gain that final star from you. We do hope to see you again very soon. Many Thanks - Kimberley

Beoordeeld met 4 van de 5 sterren

Tenpin starcity

Fun activities, lots of games,
Unused table tennis tables

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Thank you so much for this review Ismail! We're pleased you enjoyed yourself with us at Tenpin. Hope to see you again soon.
All the best,
Leah

Beoordeeld met 3 van de 5 sterren

Machine kept stopping and the assistant…

Machine kept stopping and the assistant couldn’t fix it so we ended up leaving

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hi Julie,

Thank you for your 3* review at Tenpin Kingston! We are very sorry to hear that you had some trouble with the machine on your most recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

Great night out even though it was very…

Great night out even though it was very busy staff were polite friendly and very helpful

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello Joanne, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great night at our Tenpin in Glasgow. We will pass your lovely comments onto our team. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Tenpin bowling with my grandson

Great place friendly staff everything great except long wait on food

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello Stephen, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Worcester. We will pass your comments on regarding the wait time for the food. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 4 van de 5 sterren

It was great enjoyed it would go more…

It was great enjoyed it would go more if it was cheaper

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hey Christine. Thanks for taking the time to leave us some feedback. We're pleased your enjoyed yourself and make sure you check out our offers and deal to make the most of your visit next time - https://www.tenpin.co.uk/deals/.
Many thanks,
Leah

Beoordeeld met 4 van de 5 sterren

Would recommend

It was very fun and we added on karaoke for only £10

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello there, Thank you for taking your time to leave us a 4* review for our Tenpin in Dudley. We are pleased to hear that you had fun and managed to add on an additional activity! We would love to hear how we could gain that final star from you. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Great

Fun place. Good food too.

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello, Thank you for taking your time to leave us a great 5* review. We are pleased to hear that you had great fun at our Tenpin in Acton! We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 4 van de 5 sterren

Atomsphere was great

Atomsphere was great! Arcades have been upgraded since our last visit. Downsidw was that there was alot of mess around the bowling including dishes from previous guests.

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you enjoyed your visit and loved the atmosphere. We will pass your comments onto our team regarding the cleanness of the location. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 4 van de 5 sterren

Guys day out

Everything was as good as usual

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you enjoyed your recent visit to us. We would love to hear how we could gain that final star from you. Many Thanks - Kimberley

Beoordeeld met 4 van de 5 sterren

Seemed silly that there was only 2…

Seemed silly that there was only 2 people waiting to be served. Me and one other. But u had to move round the other side to then be served by the same person who check us in when I wanted drinks.

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello Michele, Thank you for taking your time to leave us a 4* review. We are sorry to hear the issues you faced while checking in with us. We will look into the reason why this happened. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Staff were great

Staff were great. Every where was lovely and clean. Always plenty to do. Best place to have fun and make memories.

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Always nice to hear staff made all the different to your visit with us at Tenpin. Thanks so much Mark. See you next time.
Best wishes,
Leah

Beoordeeld met 1 van de 5 sterren

We popped down for a game

We popped down for a game, but the place was a real letdown. The whole venue looks completely dull, dated, and in dire need of a proper modern lick of paint.
Unfortunately, it wasn't just the tired decor that put us off. The place felt rather untidy overall, and to top it all off, the bowling balls were filthy and sticky to touch.
You expect a basic level of cleanliness and upkeep for a family outing, but this missed the mark completely. Won't be bothering to come back, and definitely wouldn't recommend it.

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hi Muhammed,

Thank you for your 1* review at Tenpin Star City! We are very sorry to hear that you found the level of cleanliness was not up to standards on your most recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed as your feedback is important to us. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

Very friendly staff and a great…

Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello Colleen, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We will pass your comments and suggestions on. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Easy booking

Easy booking, helpful staff, kids had fun!

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello Lily, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us and that your children enjoyed it too! We do hope to see you again soon for some more family fun. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Fantastic venue for karaoke with…

Fantastic venue for karaoke with friends!

12 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hello there, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you and your friends enjoyed the visit to our Tenpin in Chester. We are pleased you all enjoyed our Karaoke activity! We do hope to see you all again soon. Many Thanks - Kimberley

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer