ripoff !! everything is so overpriced and rediculous. next door, you can find things for half the price! ugly ai art instead of real packaging. this is insane for a store that claims to appreciate ani... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Insane prices, price gauging on all products , staff follow you around the store which makes you feel like a thief, customer service is poor. Manager is a rude anime snob. Better off going to Forbidee... Toon meer
almost all the merch in the store are either ripoffs or overpriced, don't buy from them!! I tried returning some actions figures after realising they weren't the real ones and they denied all claims o... Toon meer
First thing I noticed was the displays in the front of the store! If you’re an anime fan, you can’t help but to be spellbound into walking in! Great music , incredible selection, super friendly and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Anime Figures and Statues for The Real Otaku!
Contactgegevens
London, Verenigd Koninkrijk
- theanimetal@gmail.com
- www.theanimetal.com
2,1
Slecht
182 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service as usual.
24 december 2022
horrible service!
i ordered my items on 31/11 and have still not received them. you say it's because one is from europe. if that's the case you should have said so at the outset. now both my son's birthday and xmas presents are fkd up! thanks for that! first time using animetal and most likely the last. pathetic!
23 december 2022
Excellent communication and updates
Excellent communication and updates, even with warehouse difficulties due to moving premises they still sorted out my order.
17 december 2022
Quality Service Makes a Difference
My order was unavoidably delayed a little due to postal strike issues, but The Animetal were helpful and responsive throughout, which makes a big difference. And my order, when it arrived, was well packed and in good condition, exactly what I wanted.
5 november 2022
Had what I wanted after looking for…
Had what I wanted after looking for ages . And was here quick even with postal strikes
18 november 2022
Smooth and easy transaction process…
Smooth and easy transaction process with the option of paying over time.
23 november 2022
Antwoord van The Animetal
Hi Bradley,
Thank you for your review! It means a lot to us, hope to see on on Animetal again soon!
Everything went smoothly
Everything went smoothly, I have future purchase’s soon, because of great service, they listen to customers, much appreciated.
18 oktober 2022
Antwoord van The Animetal
Dear Alex,
Thank you so much for taking time to leave such an awesome review! We are happy to hear everything went smoothly. We work hard to meet expectations of customers like you and we are happy to hear we hit the mark! See you Animetal again soon!
Best regards,
Kami
Amazing customer service
Amazing customer service, and very good communication. Item was authentic and in amazing condition!
3 september 2022
Antwoord van The Animetal
Thank toy so much for taking time to leave such a stellar review, it means a lot to us! Hope to see you on Animetal again soon
Antwoord van The Animetal
Thank you so much for your review! Come and visit us on Animetal again soon!
They did a fantastic job
They did a fantastic job getting my goods to me ;) Thanks again Alon
28 mei 2022
The models I purchased arrived very…
The models I purchased arrived very quickly and were packaged well. My daughter was very happy, I would order off this company again.
19 mei 2022
2nd time buying success
This is my second time buying from Animetal, as an anime nerd, there is no better place I found for genuine quality figures, highly recommended!
5 mei 2022
Review zonder uitnodiging
with this rating i would say that i…
with this rating i would say that i have pre-oredered my item yet even though most shops already have their item in shelves this one does not ?
29 april 2022
Whilst I understand their inability to…
Whilst I understand their inability to supply item due to stock issues was not their fault and providing quick refund. The fact that I had to chase them up to find out this information rather than it being made clear to me straight away was disconcerting.
28 april 2022
Madoka Magica Miki Sayaka Figure
Great communication.The seller was really helpful so my daughter received her present on time for her Birthday. Highly recommended.Quick delivery.My daughter she is very pleased with the figure😊
15 april 2022
Unfortunately there was a delivery…
Unfortunately there was a delivery issue as our item was coming from another country which was out of Animetals hands. Full refund given would still order other items.
21 maart 2022
Review zonder uitnodiging
Antwoord van The Animetal
Dear Kevin,
Thank you for taking time to leave a review and we are sorry we could not fulfil the order to your satisfaction. Thank you for your understanding the pre-order dates are out of our hands as well as items in EU warehouse now taking longer to arrive than before Brexit, covid and frankly, the war.
We really hope you will give us another chance and we hope this time it would be a 5 star performance.
Best regards,
Kami
Quick to reply and fast dispatch :D
Bought two Danganronpa figures from here and they were quick to reply and I got them next day which was awesome, will definitely buy from here again thank you so much!! :D
19 maart 2022
Review zonder uitnodiging
Antwoord van The Animetal
Dear Jordan,
Thank you so much for taking time to leave an awesome review! We are happy to hear the ordering process and the communication went well. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark! We hope to see you on Animetal again soon!
Best regards,
Kami
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.