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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I popped into the Marylebone store on Sunday - wow - the vibe in the street is amazing with a fab farmers market! All the girls in store are super lovely, really helpful and fun! I came away with 3 go... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love their shoe collection, found the one I’ve been hunting for plus almost lost my mind and bought another two pair. Received the heels today and they’re just as described, lovely. Custome... Toon meer

Beoordeeld met 5 van de 5 sterren

Stunning purchase in mint condition. I am now hooked on the CIRKEL and will definitely purchase again. Super fast delivery and great prices for exquisite items.

Beoordeeld met 5 van de 5 sterren

I enjoyed shopping on this site! Snagged me a pair of Linda Farrow sunnies, and they are perfect! Excellent condition, exactly as described! Customer service was top notch! Answering all of my questio... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

Quality, curated resale fashion.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

73 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(73)

69 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sunday shopping is a vibe!

I popped into the Marylebone store on Sunday - wow - the vibe in the street is amazing with a fab farmers market! All the girls in store are super lovely, really helpful and fun! I came away with 3 gorgeous pieces for a fraction of retail! Every time I pop in there is new stock too - always something new to try! Exceptional experience in a fab boutique store - all the clothes look brand new even if they aren’t! Love it 😍

2 augustus 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I would not advice buying any item of…

I would not advice buying any item of clothing here. The returns policy is non-existent and you will only receive a small credit to spend with them. Also be wary of their descriptions, the sizes are usually smaller than advertised and the material also not correct. It is overpriced and risky for what you are purchashing.

29 juni 2026
Review zonder uitnodiging
Logo THE CIRKEL

Antwoord van THE CIRKEL

We're so sorry to hear you were disappointed with your experience.

Our returns policy is clearly outlined on our website, and unfortunately your return request was made after the 30-day returns window had expired, so we weren't able to accept it as a standard return. As a resale platform, we pay out our sellers after this period, which is why we're unable to make exceptions. However, we didn't want to leave you without an option, so we offered our CIRKEL Back scheme instead, allowing you to receive 50% of the item's value as CIRKEL credit.

We also take great care to ensure our listings are as accurate as possible and appreciate that, on rare occasion, there may be discrepancies. Had any concerns about the item's description been raised with us at the time, we would have been more than happy to investigate and work towards a resolution. We always encourage customers to let us know about any issues as soon as possible after receiving an item so that we can investigate and resolve them promptly.

If you experience any issues in future, please don't hesitate to get in touch at hello@thecirkel.com.

Beoordeeld met 5 van de 5 sterren

Will certainly come back for more

Absolutely love their shoe collection, found the one I’ve been hunting for plus almost lost my mind and bought another two pair. Received the heels today and they’re just as described, lovely. Customer service are great, too. Kind and helpful. Also their sell back for points concept is new to me and I thought that’s just genius. Overall a wonderful thrifting experience and I’m so happy I found another great place to shop secondhand gems!

3 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was looking for a dress for my Brothers Wedding

I was looking for a dress for my brothers wedding . I had literally tried on 100’s in Spain (where I live) and London . Nothing was quite right ! I wanted something unusual and designer looking but without the price tag . From the moment I walked into Cirkle I knew it was going to be the right place . Lovely friendly helpful staff . I selected at least 20 dresses and the assistant suggested even more and hung them all on a rail for me . The first one I tried on was an Alamais printed linen dress with puff sleeves . It was perfect- even the customer in the next cubicle went wow - you should buy that !! I tried on lots more but the Alemais dress was the one for me ! I wore it to the wedding and the amount of compliments it received was staggering!! I’m 60 and have white hair so need something to make me feel fantastic! I recommended you to everyone one at the wedding! Will definitely revisit whenever I am in London . Your 2 staff members (both from Ireland) were exceptional.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service at the Marylebone store

I shopped in person at the Marylebone store and it was an excellent experience! There were amazing finds at really good prices.
The girls in there also provided fabulous customer service, they were very helpful and kind.
I will have to stop myself from going back every weekend for the sake of my wallet!

25 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was a great experience

It was a great experience
From the get go they were transparent and accommodating

I had picked up my bag from instore and the experience and customer service was great

Friendly staff and helped us in everywhere

Great selection of things also especially when I was looking for this bag for a while and helped me skipped the dreadful designer wait lists

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the Cirkel!

I enjoyed shopping on this site! Snagged me a pair of Linda Farrow sunnies, and they are perfect! Excellent condition, exactly as described! Customer service was top notch! Answering all of my questions, and sending extra pics of my sunnies when i asked. Shipping here to the States was flawless! I’ll def be browsing and purchasing again!

6 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lost My Bag – Extremely Disappointing Experience

I gave my bag to this company to sell, but it never sold, so I requested it back. Unfortunately, they have now lost it.

I’m extremely disappointed with how this has been handled. Their customer service response was that their system is old and the staff who dealt with my item are no longer there — which is simply not acceptable.

I still have not received my bag back. Very poor experience, would not recommend.

31 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Most Beautiful Bag

I bought a RSVP bag from here and it was even better than expected. The quality is unmatched. It was exactly as described and postage was really quick. All of the girls are great and super helpful. I will definitely be buying from here again.

1 april 2026
Review zonder uitnodiging

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