The Debt Advisor and The Business Debt Advisor Reviews 

784
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My whole experience and brilliant now I can feel happy that my debts are being felt with. I greatly appreciate the help on getting ontop of it all as it was overwhelming trying to work it all out... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Debt Advisor have been fantastic. Really helpful, my stress levels have dropped in the last year. I feel safe and my money management is always progressing in the right direction. The yearly chec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spoke to Andrew Shepherd today. He was so informative, listened to my money issues, gave me all options with a good understanding of all options. I left the phone call with a good idea of where I’... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I chose the Debt Advidor as I had seen how good the reviews were on their Website, I am so glad I did. From the first time I spoke to them they made me feel at ease, not judgemental, very friendly and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schuldbemiddelaar

Geschreven door het bedrijf

The Debt Advisor helps individuals understand their options for dealing with unsecured debt, offering clear, fair and tailored advice. Authorised and regulated by the FCA


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

784 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(784)

124 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The review was very easy with no…

The review was very easy with no stress. Everything was explained and I felt at ease with my options.

29 september 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thanks for the feedback, James. We're really pleased your review was straightforward and stress-free, and that you came away feeling comfortable with your options. We appreciate your kind words

Beoordeeld met 5 van de 5 sterren

I literally cannot put in words how…

I literally cannot put in words how amazing Rachel was this afternoon with me.

In terms of explaining the process and making a really difficult decision so seamless, she was just exceptional. Kind, considerate and also just really familiar and reassuring was so key to what I was looking for in terms of speaking to advisor and she met every single one of those.
It’s a scary and unnerving thing admitting that you’re struggling and needing help and this did not feel like I was desperate seeking advice and help. I felt like I was working with someone to improve my situation. Every question was answered confidently and with such reassurance I felt like putting my trust into this was completely valid.

I absolutely recommend this service and Rachel specifically she was just utterly amazing and the reassurance I feel now that I have agreed to something is something I’ve not felt for a really long time.

10 out of 10 would recommend a friend

28 september 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for such a heartfelt review. We know how difficult it can be to ask for help, so it's wonderful to hear that Rachel made you feel comfortable, reassured and confident about moving forward. Your comments really do mean a lot, and Rachel was touched by what you've written. Thank you for putting your trust in us.

Beoordeeld met 5 van de 5 sterren

Spoke with rachel from debt advisor

Spoke with rachel for over an hour on the phone. I was not in a good place at the beginning of the call, and Rachel put me at absolute ease throughout the phone call. She explained everything clearly and made me feel so comfortable and open to talk. Made the whole process easy to understand and I can’t thank Rachel enough. Thank you so much Rachel, for helping me out in this awful time.

27 september 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for sharing your experience Lauren. We're so pleased Rachel was able to put you at ease during what sounds like a particularly difficult time. Taking that first step to ask for help isn't always easy, and it's lovely to hear how much better you felt after speaking with her. Rachel loved your wonderful comment. Wishing you all the best as things move forward.

Beoordeeld met 5 van de 5 sterren

Excellent service.

Andrew was extremely patient and answered all my questions, even the dumb ones, in great detail and kept repeating until I understood. He never judged me and made me feel very comfortable.

Extremely professional and helpful service.

24 september 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you, Samantha. There are no silly questions when it comes to understanding your finances, and we're really pleased Andrew took the time to explain everything until you felt comfortable.

Beoordeeld met 5 van de 5 sterren

I cannot thank Rachel enough

I cannot thank Rachel enough, nothing is too much trouble. She explains and reassures me everyime I call, no matter what. The relief of making the initial call, the stress and worry has been lifted. I cannot falter the service that I have received, and I thank you for that.

24 september 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thanks for your kind words. It's wonderful to hear that the stress and worry have eased since you first contacted us. Rachel was so pleased to know how much her continued support and reassurance have helped you. We really appreciate your feedback and look forward to supporting you along the way.

Beoordeeld met 5 van de 5 sterren

Excellent service

Ryan was very helpful, listened, went through all my options and explained each clearly. They deal with creditors for you and the process to set up a plan was very straightforward.

18 september 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your lovely feedback, Amanda. It's great to hear that Ryan was so helpful and made the process straightforward for you. Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

I am Giving a 5 Star Review To the debt Advisor

I chose the Debt Advidor as I had seen how good the reviews were on their Website, I am so glad I did. From the first time I spoke to them they made me feel at ease, not judgemental, very friendly and helpful, so knowledgeable about helping me find a Debt solution that was right for me. I highly recommend The Debt Advisor if you are struggling with your Debts for peace of mind that they will guide you through you through your journey to be Debt feee with their kindness and support.

19 september 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you so much for your thoughtful review Jayne. We're delighted that our team made you feel comfortable and supported from your very first conversation. Your recommendation means a great deal to us, and we wish you all the very best for the future!

Beoordeeld met 5 van de 5 sterren

Great non judgemental service

Great non judgemental service, staff really kind and supportive

22 september 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for the 5 stars John! We're really pleased you found our team kind and supportive. We appreciate you taking the time to leave us a review!

Beoordeeld met 5 van de 5 sterren

What an amazing costumer service

What an amazing costumer service
She was extremely patient with me and very helpful
They feel your pain and they very understanding of your circumstances
Thank you

21 september 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your lovely feedback Gery! We're glad our team took the time to understand your circumstances and made you feel supported. Your kind words are much appreciated!

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, very polite and understanding, plan was all set up by the end of the call and ended the worry that comes with debt knowing the payments will be made while also leaving you enough to get by.

7 september 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you Darren. It must be a huge relief to have everything arranged and know that your payments are manageable without leaving you short each month. I'm really pleased we could take some of that worry away for you. Thanks again for sharing your experience!

Beoordeeld met 5 van de 5 sterren

they understood my problem and were…

they understood my problem and were able to put my mind at rest

15 september 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thanks for the 5 stars Pat. Debt worries can weigh heavily on your mind, so it's lovely to know we were able to listen, understand your situation and offer some reassurance. Take care, and thank you again!

Beoordeeld met 5 van de 5 sterren

No point being in denial anymore!

There was no point being in denial any more, and a great company in nearby Manchester were very helpful. I didn't get the man's name, but he went through everything thoroughly and got all my details. Sure enough, I did feel better having taken this step. Thank you.

11 september 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

David, you've made such an important first step and we're pleased you're already feeling better for it. Thank you for taking the time to share your experience, and we wish you well moving forward!

Beoordeeld met 5 van de 5 sterren

Honestly Wren really helped me and made…

Honestly Wren really helped me and made me feel at ease; taking all anxiety away. Was a pleasure to deal with and she helped so much going through all options and making sure to help as much as she could!

8 september 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

What a lovely review, thank you! Wren was delighted to read this. It's wonderful to hear that she helped put you at ease and took the time to go through all your options. Thank you again!

Beoordeeld met 1 van de 5 sterren

Lovely staff, horrendously poorly organised

I want to start by saying every member of staff I've dealt with has been lovely. Really helpful and kind.

But dear god their communication is absolutely atrocious. Being left on read on WhatsApp, taking ages to get a reply to either WhatsApp or email, then when you do get a reply, the person doesn't seem to have looked particularly deeply into your file or read previous emails/messages so you just get repeated messages and the implication is rhat you aren't co-operating/communicating. I've informed them of how vulnerable i am and still there seems to be no protocols in place for dealing with vulnerable people. All this has culminated in massively triggering my already fragile mental health.

Im sure they are trying and as I said the staff have always been kind. But this needs sorting, this has been going on for a while now and they don't provide rhis service free of charge, they are being paid.

5 september 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for taking the time to share your feedback. We are very sorry that our communication fell below the standard you should expect and for the distress this caused.

We appreciate you speaking with us directly and giving us the opportunity to understand your concerns. We are pleased that we have now agreed a way forward that better meets your needs and provides you with more consistent support.

We are grateful for your kind comments about our team, and we will use your feedback to help improve how we communicate with and support our clients.

Beoordeeld met 5 van de 5 sterren

Amazing support.

It has been extremely stressful trying to balance bills, repayments on cards etc to the point I didn't know where to turn. I came across these guys and how glad m I that I did.
The support you receive is amazing, everyone you speak to is truly there to help you. Everyone has been helpful and so kind, explaining everything along the way. I highly recommend these guys, if you're in debt please call them. I would have been in a terrible state if it had not been for that phonecall, and being supported the way I was.

4 september 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Robert thank you for sharing such a personal review. It sounds like you've been under an awful lot of pressure, and I'm so pleased you made that call. Knowing our team has helped you feel supported and more in control of your situation means a great deal. Thank you for recommending us, and I hope things continue to get easier for you.

Beoordeeld met 5 van de 5 sterren

Andrew - The Debt Advisor

I spoke with Andrew who was very attentive and understanding. He was more than happy to explain all the options available to me while also answering and reassuring me with any questions I may of had. He has guided me through the whole process which I am extremely grateful for. Thank you Andrew for being so patient and understanding

5 augustus 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Andrew clearly made a great impression Montana! It's lovely to hear how patient and thorough he was, particularly when answering your questions and explaining the different options. Thanks for the 5 stars!

Beoordeeld met 5 van de 5 sterren

I was very nervous about getting in to…

I was very nervous about getting in to contact about my debt problem. I dealt with Wren and I cannot thank her enough for all of her help. She showed compassion and understanding and explained all of the options available to me. I have signed in to a debt management plan over 5 years and reduced my monthly payments by £700. The customer service that was provided from start to finish with Wren was outstanding. I would highly recommend, and if like myself you are nervous or afraid to pick up the phone and make the call, be assured that the weight of the world will be lifted off your shoulders by the end of it

14 augustus 2026
Review zonder uitnodiging

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