Had a bit of teething problems on setup but the customer service went out of their way to resolve, and threw in some free bets. They've gone over and above what I'd expected, so credit where it's d... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I think 🤔 Ivy Bet is a new bookmaker probably is it’s Just Great there’s new bookmakers every year. Well that’s because I taking free bets & promotions just wish it was enough 🤔 guys. Anyways... Toon meer
Bedrijf heeft geantwoord
Account suspended 3 days after joining due to my betting activity! Haven’t a clue why my betting activity has lead to my account being suspended! Spoke to live chat who said they’d follow up with... Toon meer
Bedrijf heeft geantwoord
Fast withdrawal and no messing around with extra docs etc. Won nearly £1k on big bass secrets of the golden lake. Withdrew last night 1st time customer. Was wary judging of other reviews but no issue... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Grace Media is an online gambling platform hosting White Label partners and offering players casino and bingo games. Fully licensed and UKGC compliant.
Contactgegevens
76 King Street, M2 4NH, Manchester, Verenigd Koninkrijk
- www.thegracemedia.com
3,8
Goed
280 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sp polite and well educated
Had a very pleasant experience with customer support. Jeff was extremely polite, friendly he knew what he was talking about i noticed that right away, very helpful and well educated on what he does. Thank you! Thats the way it should be done else where! Great !
8 oktober 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Great to see you were happy with the service provided by our team. Thank you for the feedback
Customer support were very helpful in…
Customer support were very helpful in dealing with my problem and dalt with it very quickly thank you
5 oktober 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Always good to see our customers satisfied with their handling. Thank you
Good wery well
30 september 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thank you for your comment
Great casino for kiwis and anyone else…
Great casino for kiwis and anyone else who likes a little gamble, extremely friendly knowledgeable and helpful customer service
14 september 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thanks Craig for the feedback. We always like to hear our customers are enjoying their experience.
Jackpot Molly The Solid Online Casino.
Solid Admin,The team within Online Chat is certainly one reason to write Home/review about.Being new to Jackpot Molly site,Ive found Navigation great and well presented with no unnecessary links.When Ive Been unsure asking Online Chat for Support has been a pleasure with every Customer Service Agent guiding and helping with inquires.This is a rare among online casinos with a solid Ten plus years experience,Nothing Else compares ..because Everyone will need online support with every Online Site,Hence paitence,Fast response, thoroughness and Care can all be attributed to Jackpot Molly's Team.
1 juli 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Great to see such amazing comments on the service you received. Have a great day and enjoy
Jason is a good support agent
While dealing with support, Jason brought to my attention and solved an account issue. While my reason for contacting support could not be solved by him instantaneously, he answered all my questions quickly and politely.
1 september 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Its good to hear that our team were able to answer all your questions promptly. As you know and will appreciate some queries will require other department investigation and there is occasions we need to look into these for you. We will let the team know your positive comments
I sent documents to be verified which I…
I sent documents to be verified which I knew could take up to three days.
But I unexpectedly received an email only a few hours later of saying that my documents had been processed..
Very fast and helpful staff that are eager to help you with any problems you need help finding a solution for.
1 september 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thank you for the feedback Benjamin which is always good to receive. We will pass on your positive comments to the teams and continue to strive and to exceed our customer expectations.
The company are working very hard to…
The company are working very hard to keep the latest games arriving , And to carry on the exelent and faultless customer care service who are second to nobody and a first class advert for this truely exelent company who make and treat you like one of the family where nothing is to much trouble. A FIRST CLASS COMPANY ,A PERFECT EXAMPLE TO THERE COMPETITORS. A ABSOLTUTE HONOR TO USE YOUR SITE.
1 september 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thank you so much for these kind words. Its always pleasing to see such lovely comments when our goal is to provide a fun and seamless service for our customers
Brilliant customer service and would…
Brilliant customer service and would recommend this site to my friends. Great team 💯👍🏻
I have to say that this is a fantastic site and the support is brilliant
28 augustus 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
That's fantastic to hear such positive feedback Wayne. Thank you and enjoy!
I've been playing Vegas king for 2…
I've been playing Vegas king for 2 months now and in my years of playing many casino.Vk is in my go to.Customer service best I've had.No automated reply.No long waiting periods where you wonder... Are you their mate?I've found all my favourite games and found some new Ones..if I were to rate it's service and games I'd give it 10.sorry CR you've been knocked off the top of my list
27 augustus 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thank you for such amazing feedback. We work very hard to provide our customers with a high level of service and it's always great to have such positive comments.
The team got my account verified very…
The team got my account verified very fast! Also helping with my withdrawal funds!
25 augustus 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Great to see you are pleased with your experience Stephanie
HASSLE FREE PROMPT RESPONESA WITHOUT…
HASSLE FREE PROMPT RESPONESA WITHOUT QUESTION ON ALL QUERIES!!!
15 augustus 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thanks for the feedback. We will gladly share your comments with the team. Have great day
I do like Plush for their bonuses the…
I do like Plush for their bonuses the thing i dont like is when they take there bonus back like before i had £24 in my account played a few spins on a game looked up and there was £1.34 in me account real cash so by the looks of it they took all of my bonus money and converted it to £1.34 cash dont agree with that you dont get a chance to have a decient gamble naughty Plush
15 augustus 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thank you Dave for the feedback and comments made. We will endeavor to work with all sites for any improvements
The lady I spoke to was so helpful and…
The lady I spoke to was so helpful and answered my question she went above and beyond Thankyou
29 juli 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thank you for the feedback Angie. We will be sure to provide your positive comments back
Great casino
Great customer service teams, friendly, great app and games
26 juli 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Lovely to hear from you Natalya, with such positive feedback. Thank you
Vegas kings have always looked after…
Vegas kings have always looked after me. Thier staff are amazing and so is the casino themselves with a huge selection of games and the graphics are amazing plus the enormous bonuses they offer. Thank you
25 juli 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thanks very much Pania for the feedback given. It is much appreciated to receive such positive points
Good app won some money verified my…
Good app won some money verified my account with good help off customer support just waiting now for my money to go in but good app an services
16 juli 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Lovely to have your feedback and thank you for your comments
Fast and helpful reply
16 juli 2023
Review zonder uitnodiging
Antwoord van Grace Media Limited
Thank you for your feedback. Much appreciated
Jackpot Molly chat help
The person in chat whom I spoke to was Ross & he was very helpful & informative
8 juli 2023
Review zonder uitnodiging
Thanks Jeff, your Awesome
Thanks Jeff!
Super kind welcoming support and so quick with helping with my concerns. Really look forward to being a VIP with Vegas King :o)
7 juli 2023
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.