Easy to order online. I was expecting a wait before delivery of a few weeks, but was happy to receive a phone call to let me know delivery would be sooner than expected. The items I ordered (cylindri... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Looking for a corten steel tree ring. These were reasonably priced and much higher spec than alternatives. Ordered in the afternoon and arrived the morning of the next day!
Have bought a fair amount of Corten garden edging over last couple of years from Ideal Garden. Not cheap but excellent quality, easy to install and shape, clear instructions included. Also will last... Toon meer
Bedrijf heeft geantwoord
Ordered 5 metal weging packs, only 4 got delivered and that too 3 days after the scheduled delivery date. However when contacted member of the staff quickly responded and resolved the issue. Delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Here at The Ideal Garden, we've been selling high-quality gardening and landscaping products to customers all over the country for years. Our family-run business developed from our landscaping firm which has been going since the 1980s. We discovered some great landscaping products over the years and decided they were so good that we would start supplying them ourselves. Since then, the online shop side of the business has grown massively - but we still run everything from our central office and storage centre at Calves Lane Farm, maintaining the close-knit family-run style of doing business.
The Ideal Garden Shop
Geschreven door het bedrijf
- We're commited to our customers!
- The Ideal Garden Shop, established in 2014, is a family run business based in Buckinghamshire. We take great pride in being able to offer high quality products at the best possible prices to our customers. We believe our unrivalled customer service is the key factor to our success and have maintained a 5-Star rating on Trustpilot for the last six years.
Contactgegevens
Unit 14 Calves Lane Yard, SL0 0LU, Iver, Verenigd Koninkrijk
- 08004488123
- sales@theidealgarden.com
- www.theidealgarden.com
4,8
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Ideal Garden Shop
Thank you, Kester!
Quality product and easy to install
Very quick delivery, quality product at a reasonable price. Easy to install but if you have a long run to do best to have an extra pair of hands as you secure the segments together before installing.
Easy to bend I secured in my B & D workmate and slowly bet to 90%
23 maart 2026
Antwoord van The Ideal Garden Shop
Thank you very much for your review!
Tree Ring
The tree ring was well made and easily installed. It also arrived on the day they said.
30 maart 2026
Antwoord van The Ideal Garden Shop
Thank you, Robert!
Good timely service and good value…
Good timely service and good value product. My mistake to not notice the grids dont lock together and need to be pinned down individually
1 april 2026
Antwoord van The Ideal Garden Shop
Thank you for your review, Graham!
Antwoord van The Ideal Garden Shop
Thank you, Dario!
The product was really good
The product was really good, but delivery from DHL was not on the day stated.
When delivered DHL sent a message saying that I'd signed for it. They had placed it on the door step originally and then moved it to behind the wheelie bins. Due to it being corten steel edging the rust went onto the stone step and has stained it.
The product itself is great and looks fantastic.
23 maart 2026
Antwoord van The Ideal Garden Shop
Hi Andrew,
While I'm pleased to hear that you are happy with our product, i apologise on behalf of the courier for falling short here. We ensure our products are ready for dispatch on time for collection, and we trust our reliable courier to deliver them to our customers on time. It appears this time they have let you down, which I understand is very frustrating. Sorry about that!
Have used them before and
Have used them before and. as then, efficient and quick, and an excellent product and at a great price.
23 maart 2026
Antwoord van The Ideal Garden Shop
Thank you, thanks for choosing The Ideal Garden again!
Antwoord van The Ideal Garden Shop
Thank you, Gary!
Great product
Great product
Delivery was not left as instructed, but unceremoniously dumped at front door!
Maybe you should consider alternative couriers!
Otherwise, I'm very happy with your service.
27 maart 2026
Antwoord van The Ideal Garden Shop
Thank you, Francis! We appreciate the feedback. The courier fell short on us over this bank holiday; they are usually a very reliable and quick courier. We are sorry they let you down this time, though I'm happy to hear that you're satisfied with your product!
Exceptional service
First time using this company and credit where credit is due a first class service. I bought corten steel edging. The didn’t have in stock the colour requested until later in the month,as I wanted this for an Easter project I changed the colour( much prefer it) The company kept me informed as did the delivery company. From ordering on the Sunday evening to delivery 🚚 on Wednesday was amazing. I live on the border of North Yorkshire and County Durham .I don’t often leave reviews but every business needs recognition in these tough times. I will definitely use this company in the future. Oh and the edging is in site ,just need the gravel path laying now😀
29 maart 2026
Antwoord van The Ideal Garden Shop
Thank you so much for taking the time to leave us such a thoughtful review. We are a family-run business and appreciate every piece of feedback. Have a lovely day!
Good product and experience
Product good with price consistent with other outkets (some of whom add delivery). Delivery hit the predicted day and helpful driver, just a pity no time indication given; hardly a deal breaker though.
28 maart 2026
Antwoord van The Ideal Garden Shop
Thank you so much for your review, Steve!
Overall very satisfied
Only thing was asked for Friday delivery but did not arrive until Saturday, didn't have to pay more for Friday so no real problem
23 maart 2026
Antwoord van The Ideal Garden Shop
Thank you, Debra. We're sorry to hear that the courier fell short and let you down here. The bank holiday was tough for them, it seems. I'm happy to hear that you are satisfied with our product!
100mm lawn edging packs
Easy to order , very quick delivery and the product exceeded expectations.
In fact, so good I ordered some more!
19 maart 2026
Antwoord van The Ideal Garden Shop
Thank you, Marc!
Prompt service and good quality…
Prompt service and good quality product.
Ordered core edge border edging. It is of good quality and fits together well. Ideal garden had a good range of this product to choose from and delivered on time
21 maart 2026
Antwoord van The Ideal Garden Shop
Thank you for your review, Jo!
Poor courier service
Courier ruined the transaction by failing to deliver, giving false information on their web-site and using untruths for delays in delivery.
On other other hand the product was ideal. Recommend using a reliable courier.
19 maart 2026
Antwoord van The Ideal Garden Shop
Hi Brian,
We apologise on behalf of the courier, I can imagine how frustrating this was. We do our absolute best to ensure every order is packed and ready for dispatch and collection on time. While the courier we choose to use is usually very reliable, sometimes they fall short, im really sorry! I am glad to hear you are happy with our product though.
I can't get lawn edging to match what I…
I can't get lawn edging to match what I have already.
17 maart 2026
Antwoord van The Ideal Garden Shop
Hi Stuart,
We're sorry to hear this. Please contact us and we'd be happy to get to the bottom of this for you!
Quick and easy ordering process
Quick and easy ordering process. Delivery was also quick. The product does the job perfectly so 10 out of ten.
16 maart 2026
Antwoord van The Ideal Garden Shop
Thank you for your review, Jan!
A good experience
Ordering was easy, communication great, arrived when they said it would, does what is supposed to do
21 maart 2026
Antwoord van The Ideal Garden Shop
Thank you for your review, Sheila!
Antwoord van The Ideal Garden Shop
Thank you!
Antwoord van The Ideal Garden Shop
Thank you, Adrian!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.