The iFISH Store Reviews 5.002

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Dealing w/co was great but shipping way to long and 1 triple bag leaked enough to kill the discuss, altho the co refunded the 1 death. Yeah, would buy again but kinda pricy for the old retired fella... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered 8 dwarf neon rainbowfish recently. I followed the websites directions on getting the fish ready for my tank. All 8 are beautiful healthy fish schooling in my tank right now. I will definite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Valerie was terrific . Communication during heavy cold snow storms delayed delivery . She went out of her way by calling me to assure me as soon as able they will deliver fish. Fish arrived all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I happen to live nearby so decided to visit their store. Not flashy but wow ! We'll maintained tanks with fish of every kind available. Got a chance to watch staff efficiently preparing shipments. Pur... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tropische vis-winkel
  2. Dierenwinkel

Geschreven door het bedrijf

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Fish arrived quickly

Fish arrived quickly, in great healthy, and bright and vibrant.

7 april 2026
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Antwoord van The iFISH Store

Hi Rasheed;

Thanks again for coming back to us…we really appreciate it!

Glad to hear everything arrived quick and your African Cichlids are healthy and full of color. Sounds like they’re settling in great

Enjoy them, and we’ll be here when you’re ready for the next batch!

Beoordeeld met 5 van de 5 sterren

The fish are healthy and as requested!!

I have ordered twice and the second time one of the fish was DOA. I contacted the store and they gave me an option. I ordered the third time and they kept their commitment and I was throughly pleased. Working on my fourth order soon.!!

6 april 2026
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Antwoord van The iFISH Store

Hi Mark;

Thanks much for your continued support! We really appreciate you giving us the opportunity to make things right, and we’re glad we could follow through on our commitment. Great to hear your African Cichlids are healthy and exactly what you were looking for!

We’re looking forward to that fourth order! Thanks again for being such an awesome customer!

Beoordeeld met 5 van de 5 sterren

Dealing w/co was great but shipping …

Dealing w/co was great but shipping way to long and 1 triple bag leaked enough to kill the discuss, altho the co refunded the 1 death. Yeah, would buy again but kinda pricy for the old retired fella. ADIOS

6 april 2026
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Antwoord van The iFISH Store

Hi Michael;

Thank you for the honest feedback…we really appreciate it! We’re glad to hear you had a good experience with us overall, but we’re really sorry about the delay and the leaking bag. That’s definitely not the kind of experience we want for you or your fish.

We’re glad we could at least make it right with the refund, but we know it’s still frustrating. We’ll be sure to share this with our packing team so we can keep improving.

And we hear you on the cost; especially these days. We do our best to keep our fish prices fair and our shipping as efficient as possible, but we understand it can add up.

Thanks again for your support, and we hope to see you back again down the road. Take care!

Beoordeeld met 5 van de 5 sterren

Great experience buying fish through IFISH.

Good price on fish. Excellent tracking. Fish arrived healthy in a insulated packaged and fish were double plastic bag, half water and half oxygen. Fish were very lively. The fish have been in my tank for a month now with no issues and no losses. Very happy. This is my third purchase from IFISH.

23 april 2026
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Antwoord van The iFISH Store

Hi Paul;

Thanks so much…we really appreciate you coming back to us again!

Glad to hear your African Cichlids arrived healthy and lively, and that they’re still doing great a month later. Sounds like they settled in perfectly!

Thanks again for the support and for trusting us with your fish (third time’s a charm!). We’ll be here whenever you’re ready for the next batch!

Beoordeeld met 5 van de 5 sterren

Excellent packaging and instructions

Excellent packaging and instructions
Good quality
Fish are healthy and very active

30 maart 2026
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Antwoord van The iFISH Store

Hi Jedi;

Thanks so much for the kind words. We really appreciate you coming back to us!

Glad to hear everything arrived in great shape and that the fish are healthy and active. Enjoy your African Cichlids and Catfish, and we’ll be here whenever you’re ready for the next addition!

Beoordeeld met 5 van de 5 sterren

Always a pleasure

Always a pleasure doing business with these folks. And the fish are beautiful and very healthy.

31 maart 2026
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Antwoord van The iFISH Store

Hi Julie;

Thanks so much—we appreciate you! We’re glad your African Cichlids are doing well and looking beautiful. Enjoy them and we hope to help you again when you decide to add to your tank. Happy fishkeeping!

Beoordeeld met 5 van de 5 sterren

Love buying from the Ifish store

Love buying from the Ifish store. Quick delivery and fish are always in great shape!

31 maart 2026
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Antwoord van The iFISH Store

Hi Adam;

Thanks so much…we really appreciate you coming back to us! It’s awesome to hear everything arrived quickly and in great shape. We’ve got you anytime you’re ready for the next round!

Beoordeeld met 5 van de 5 sterren

Great Experience

This is the first time I ordered fish online and the experience was great. I ordered 6 Chilids. The customer service was good, fish arrived safe, and they were not stressed. It's been 3 weeks and the fish are heathly and doing well. I would definitely order again from iFish if needed. I plan to have my 6 new babies for a while.

30 maart 2026
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Antwoord van The iFISH Store

Hi Felicia;

Thanks so much for giving us a shot for your first online fish order—we’re really glad it was a great experience!

Awesome to hear your cichlids arrived safe, settled in well, and are still thriving weeks later. Sounds like those 6 are in a good home—we hope you enjoy them for a long time.

We’ll be here whenever you’re ready for more! 🐟

Beoordeeld met 5 van de 5 sterren

It was great.help me pick out the right…

It was great.help me pick out the right fish that go together. Beautiful fish, healthy fish on time delivery above and beyond my expectation..

30 maart 2026
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Antwoord van The iFISH Store

Hi Robert;

Thanks so much…we really appreciate you coming back to us! Glad we could help you pick out just the right African Cichlids for your tank. We’re happy to hear that they arrived healthy and that everything met (and exceeded!) your expectations. Enjoy them, and don’t hesitate to reach out if you ever need anything…we’ve got you!

Beoordeeld met 5 van de 5 sterren

Great Experience

Check out was easy
All the fish arrived alive and are still doing great a month later.

23 maart 2026
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Antwoord van The iFISH Store

Hi Nick;

Thank you so much! We’re glad everything went smoothly from checkout to delivery, and even better that your African Cichlids are still thriving a month later. Enjoy them, and we’re always here if you need anything down the road!

Beoordeeld met 5 van de 5 sterren

Fast prompt service,exactly what I…

Fast prompt service,exactly what I wanted in fish.

23 maart 2026
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Antwoord van The iFISH Store

Hi Ray;

Thanks for the awesome feedback! We’re glad everything arrived just as you were hoping and that the process was quick and smooth. Enjoy your new African Cichlids and we’re here anytime you need us!

Beoordeeld met 1 van de 5 sterren

You did not quarantine the fish as…

You did not quarantine the fish as promised.
Shipping was done the day after I ordered instead of 7 days. The gouramis were sick, all died. One of the Kenyis as well.

25 maart 2026
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Antwoord van The iFISH Store

Hi Geert;

Thank you for your feedback. We’re really sorry to hear about your experience.

We do want to clarify that all of our fish go through quarantine. We operate with a constant inventory rotating through our quarantine systems, which allows us to ensure fish are properly conditioned while also being able to ship orders more quickly when they’re ready. Because of that, orders may ship sooner than expected without skipping that step.

We’re also sorry to hear about the losses. We truly wish we had been contacted at the very first sign of any health concerns. We’re always happy to help troubleshoot—whether it’s water parameters, acclimation, or other factors—and in many cases we can help turn situations like this around when we’re able to step in early.

If you’re open to it, we’d still be glad to connect and learn more about what happened.

Beoordeeld met 5 van de 5 sterren

Healthy fish adapted well.

Healthy fish adapted well.

24 maart 2026
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Antwoord van The iFISH Store

Hi Rick;

Awesome to hear! Thanks for coming back to us again, we really appreciate it. Enjoy the African Cichlids!

Beoordeeld met 5 van de 5 sterren

I'm so excited

I'm so excited, very good job guys 👍

23 maart 2026
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Antwoord van The iFISH Store

Hi Igor;

That’s awesome to hear—thank you so much! 😊 We love the excitement! So glad you’re happy with your discus. Enjoy them, and we’re here anytime you need us! 👍

Beoordeeld met 5 van de 5 sterren

Great fish supplier

Very happy with the quality of the fish and the speedy delivery

23 maart 2026
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Antwoord van The iFISH Store

Hi Hosea;

Really appreciate you coming back to us! Glad to hear you’re happy with the quality of the discus and that everything got to you quickly. Enjoy them, and we’ll be here whenever you’re ready for more!

Beoordeeld met 1 van de 5 sterren

Shipping took forever

Shipping took forever, fish would never eat and eventually died a couple weeks later.

23 maart 2026
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Antwoord van The iFISH Store

Hi Regan;

We’re really sorry to hear about your experience and the loss of your Blue Diamond Discus.

We do want to mention that your order was shipped within the timeframe outlined on our website, which includes our quarantine and preparation process to ensure fish are healthy prior to leaving our facility.

That said, we truly wish we had been notified as soon as you noticed the discus wasn’t eating. Early signs like that are often something we can help troubleshoot right away, and in many cases, we’re able to identify the cause and turn the situation around with a few adjustments.

We always encourage customers to reach out at the first sign of concern so we can provide guidance and support in real time.

We appreciate your feedback and are very sorry things didn’t work out as expected.

Beoordeeld met 5 van de 5 sterren

All fish arrived happy and healthy

All fish arrived happy and healthy! Still doing great weeks later!

23 maart 2026
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Antwoord van The iFISH Store

Hi Sara;

Love hearing this—thank you! So glad your cichlids arrived happy and healthy and are still doing great weeks later. That’s what it’s all about! Enjoy them, and just let us know if you ever need anything.

Beoordeeld met 5 van de 5 sterren

He came in great shape and is…

He came in great shape and is thriving!!!

23 maart 2026
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Antwoord van The iFISH Store

Hi Joseph;

That’s so great to hear…thanks for sharing! We’re so happy your blue lobster arrived in great shape and is thriving. They’re such awesome, unique additions to a tank. If you ever have any questions or need anything down the road, we’re always here. Enjoy him!

Beoordeeld met 5 van de 5 sterren

They always get it right

They always get it right, I’m happy with my Discus.

16 maart 2026
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Antwoord van The iFISH Store

Hi Taalib;

We really appreciate that—thank you for being such a great repeat customer! Glad you’re happy with your discus… that’s what we love to hear. We’ll be here whenever you’re ready for the next batch!

Beoordeeld met 5 van de 5 sterren

I ordered 14 fish

I ordered 14 fish, all arrived healthy and in great packaging. It has been 4 weeks and all the fish are healthy and thriving.

16 maart 2026
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Antwoord van The iFISH Store

Hi Aasif;

That’s what we love to hear! Glad all your fish arrived safe and they’re still thriving weeks later…that’s always our goal. We really appreciate you trusting us with your order, and we hope to help you stock your tank again when you’re ready!

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