The iFISH Store Reviews 

5.160
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

One of the best merchants I have delt with, in the aquarium hobby industry. The staff in customer service worked with me to insure I purchased the best-fit livestock for my aquariums. Great communic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am not new to the fish aquarium hobby, but I am new African cichlids. I contacted iFish with my questions about the fish was wanting to purchase and they provided me with some great information and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Delivery was as scheduled but quality of discus was not ad good. Volors were not as shown on pictures and mostly pretty dull looking. Three died within days after arrival and one is looking very thin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great second order. I stocked my new tank with the small discus fish. Love the fish. Packed good the fish wasnt stressed out. They look beautiful. They have great customer service. Good experience all... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tropische vis-winkel
  2. Dierenwinkel

Geschreven door het bedrijf

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(5.160)

340 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Ifish was very nice to work with and …

Ifish was very nice to work with and my beautiful discus made the journey no problem. I had never ordered fish through the mail before and was a bit nervous. I would absolutely order from ifish again and plan to!

1 juni 2026
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Antwoord van The iFISH Store

Hi Maggie;

Thank you so much for your kind words! We’re especially happy to hear your first experience ordering fish online was a great one. We know it can be a little nerve-racking, so it means a lot that your discus arrived safely and made the journey without any issues.

We hope we can help you again when you’re ready to add to your tank. Thanks again for trusting us, and welcome to the iFISH family!

Beoordeeld met 5 van de 5 sterren

Fish arrived well packaged

Fish arrived well packaged, healthy and active. They immediately began to eat.

1 juni 2026
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Antwoord van The iFISH Store

Hi Howard;

Healthy fish, good appetites, and a smooth arrival…that’s exactly what we aim for. Thanks for trusting us with your angelfish and discus! We hope they’re already settling in and showing off. Enjoy your new additions, and we hope we can help you when you’re ready to add to your tank again!

Beoordeeld met 4 van de 5 sterren

Timing was good

Timing was good, just wish the fish lived longer. To much money spent for only a short lived fish.

1 juni 2026
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Antwoord van The iFISH Store

Hi Amber;

We’re so sorry to hear your Banjo Catfish didn’t make it, especially after arriving on time. We know how disappointing that is.

We do wish you’d reached out to us at the very first sign that something wasn’t right. We’re always happy to help assess what’s going on, and in many cases we’re able to identify the cause and even help turn things around before it’s too late. We genuinely want every fish to thrive, and we’re here to support our customers every step of the way.

Thank you for your feedback, and we really appreciate you giving us the opportunity to earn your business.

Beoordeeld met 5 van de 5 sterren

Good quality

Good quality, fish. Good instructions on how to acclimate. Bought three discus all three are thriving.

1 juni 2026
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Antwoord van The iFISH Store

Hi Chris;

Thanks so much! We’re happy to hear the discus arrived healthy and that all three are thriving. Sounds like they’re settling in nicely! We appreciate you trusting us with your new fish and hope to see you back again when you’re ready to add a few more to the tank.

Beoordeeld met 4 van de 5 sterren

Excellent service

Excellent service, fast shipping. Fish arrived alive and well. They are thriving in my pond.

26 mei 2026
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Antwoord van The iFISH Store

Hi Clyde;

Thanks so much for the kind words and for ordering from us again! We’re glad everything arrived safe and sound and that your koi are doing well in their new pond. Enjoy them, and we hope to help you find a few more favorites down the road!

Beoordeeld met 5 van de 5 sterren
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Antwoord van The iFISH Store

Hi Jessica;

That’s great to hear! We love getting updates like this. Thanks for coming back to us for your Pleco and African Cichlids. Enjoy watching them grow and show off their personalities. We look forward to helping you stock the tank again when you’re ready!

Beoordeeld met 3 van de 5 sterren

Shipping was delayed but that was…

Shipping was delayed but that was because of FedEx shipping.

1 juni 2026
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Antwoord van The iFISH Store

Hi Michael;

Here’s a friendly, conversational reply:

Thank you for your review! We really appreciate your understanding regarding the shipping delay. Unfortunately, once a package is in FedEx’s hands, occasional delays can happen that are outside of our control. We’re glad your order still made it safely, and we’re grateful you chose us. We hope you’re enjoying your African Cichlids!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service

27 mei 2026
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Antwoord van The iFISH Store

Hi Pat;

Thank you for the 5-star review! Good to hear you had a great experience with our customer service. We appreciate your business and hope you’re enjoying your new cichlids. We look forward to helping you again soon!

Beoordeeld met 5 van de 5 sterren
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Antwoord van The iFISH Store

Hi Yudi;

Thank you for your continued support! We’re so glad to hear you’re happy with both the quality of our fish and the customer service you received.

It means a lot to us when customers come back and trust us with their aquariums time and time again. We truly appreciate your business and look forward to helping you with your next order. Thanks again!

Beoordeeld met 5 van de 5 sterren

The discussion came alive and well!

The discussion came alive and well!! Please get more different kinds. I’m getting one of each!!

26 mei 2026
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Antwoord van The iFISH Store

Hi Sue;

Thanks so much! We’re happy to hear your discus arrived alive and well and are settling in nicely.

We love the “one of each” plan—that’s how a discus addiction starts! We’re always looking to bring in new varieties, so stay tuned. Hopefully we’ll have a few more that catch your eye soon.

Thanks again for your order, and we look forward to helping you grow your collection!

Beoordeeld met 5 van de 5 sterren

The best place to buy fish from

The best place to buy fish from. Beautiful, healthy fish. I purchased 123 fish about a month ago. I have not lost any of them.

Clean, beautiful fish. Thank you very much. Verry happy to have found this place.

27 mei 2026
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Antwoord van The iFISH Store

Hi Mike;

Wow….123 fish and not a single loss after a month? That’s music to our ears! 🎉🐟

Thank you so much for the awesome review. We’re really happy that your tetras arrived healthy and are thriving in their new home. It means a lot to hear that you noticed the quality and care we put into our fish.

We’re so glad you found us too! And we’re here to help when you decide to add to your tank in the future. Thanks again for being part of the iFish family!

Beoordeeld met 5 van de 5 sterren

Awesome

Arrived perfect. All survived. Packaged great.

27 mei 2026
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Antwoord van The iFISH Store

Hi Amy;

Thanks so much for your review! We’re very happy to hear your tetras arrived in perfect condition and that everyone made it safely to their new home. We take a lot of pride in our packaging and shipping process, so it’s great to know it showed. Enjoy your new fish, and we appreciate you choosing us! 🐟😊

Beoordeeld met 5 van de 5 sterren
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Antwoord van The iFISH Store

Hi Robert;

Here’s a casual reply you can use:

Thanks so much for your continued support! We’re glad to hear your tetras and catfish arrived in good shape and condition. It means a lot to have you as a repeat customer, and we appreciate you taking the time to leave a review. Enjoy your fish, and we look forward to helping you again soon!

Beoordeeld met 5 van de 5 sterren
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Antwoord van The iFISH Store

Hi Ami;

Thanks for the review! We’re happy to hear you were pleased with the quality of your African cichlids and how quickly they arrived. We appreciate you giving us a try and hope you’re enjoying watching them settle into their new home. Thanks again for your support!

Beoordeeld met 2 van de 5 sterren

2 of the 3 fish i ordered died within…

2 of the 3 fish i ordered died within the 3 days.

27 mei 2026
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Antwoord van The iFISH Store

Hi Keith;

We’re very sorry to hear that 2 of the 3 fish did not make it. As a returning customer, we truly appreciate your business and understand how disappointing it is to lose fish.

We do wish you had contacted us at the very first sign that their health was declining. Our team is always happy to help troubleshoot, review tank conditions, and provide guidance, and in many cases we can help turn a situation around before it’s too late. We rely on our customers to notify us as soon as possible when issues arise so we can work together to find a solution.

We care deeply about the health of every fish we ship and are always here to help whenever concerns come up. Thank you for your feedback, and we hope you’ll reach out to us directly right away if you ever experience any issues in the future.

Beoordeeld met 5 van de 5 sterren

​5/5 Stars - Absolutely Blown Away!

I am incredibly impressed. They arrived packaged very securely. What blew me away was that these 2-inch juveniles were showing vibrant colors right out of the box! I’ve never experienced juvenile cichlids this small having so much color immediately after shipping. Exceptional quality and care. Will definitely be ordering again!

26 mei 2026
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Antwoord van The iFISH Store

Hi Usman;

Thanks so much for the fantastic review! We’re very happy to hear your Peacock Cichlids arrived safely and made such a great first impression. Seeing vibrant colors right out of the box is always exciting, especially with juveniles, and it’s something we work hard to achieve through careful selection, conditioning, and packing. Enjoy watching them grow and develop even more color. We look forward to sending you more beautiful cichlids in the future!

Beoordeeld met 5 van de 5 sterren

Very Good Service.

Order Arrived on time and fish were in great condition I was very satisfied with the order James.

18 mei 2026
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Antwoord van The iFISH Store

Hi James;

Thanks for the kind words! We’re glad your fish arrived on time and in great condition. It means a lot to have your continued support. Enjoy your fish, and we hope to see you back again soon!

Beoordeeld met 5 van de 5 sterren

i had a problem with FED-X

i had a problem with FED-X and two fish died. they made it right and replaced them. very nice and really care about what they do. they are the best. and glade to say all the other fish are doing great and look great,

17 mei 2026
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Antwoord van The iFISH Store

Hi Doug;

Thanks so much for the kind words! We were disappointed that FedEx caused a problem with your shipment, but we’re glad we could get those fish replaced for you. Hearing that the rest of the fish are doing great and looking great makes our day! We really appreciate your support and are always here if you need anything. Thanks again for being such an awesome customer!

Beoordeeld met 4 van de 5 sterren
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Antwoord van The iFISH Store

Hi Eugene;

Thanks for giving us a try! We’re glad your Jaguar Cichlids arrived healthy and made a great addition to your tank. We appreciate your support and hope you enjoy watching them grow and show off their personalities. Thanks again for choosing iFish!

Beoordeeld met 5 van de 5 sterren

First time ordering fish by mail

Communication was constant and I knew exactly when the fish had shipped and tracked them to the minute they arrived. Acclimation instructions were detailed and specific but allowed the fish to adapt with little stress possible. Helpful methods for helping my fish were provided and the fish arrived exactly as described. They have been exploring and eating and growing in the few weeks since I’ve had them.

18 mei 2026
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Antwoord van The iFISH Store

Hi Kate;

Thanks so much for giving us a try for your first fish-by-mail order! We’re thrilled to hear everything arrived as described and that our updates, tracking, and acclimation instructions helped make the process stress-free. It’s even better to hear your African Cichlids have settled in well, are eating, growing, and exploring their new home. We appreciate your trust in us and look forward to helping you add to your collection again in the future. Enjoy your fish!

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