The Run Hub Reviews 

187
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I visited the run hub coolmines today and am so delighted with my experience. I had booked in for a gait analysis with Tara and I got so much more out of this experience than I had anticipated. She we... Toon meer

Beoordeeld met 5 van de 5 sterren

I visited the Ashtown store this week for a gait analysis. Tara was extremely helpful & knowledgeable and made it such a worthwhile visit!! I was delighted with the information I got and new runners.... Toon meer

Beoordeeld met 5 van de 5 sterren

Both myself and my son bought racing shoes here in the last 6 weeks. We had done our research online and came into store to make a purchase. Each of us dealt with the same guy (casher 15, reg 3 - no n... Toon meer

Beoordeeld met 5 van de 5 sterren

Visited the Coolmine store on Saturday - March 21st for a Gait Analysis. I haven't run in few years since major ankle surgery so was a bit apprehensive but straight away, I was made at ease. The yo... Toon meer

Bedrijfsgegevens

  1. Hardloopwinkel
  2. ook in
  3. Activewear winkel
  4. Fitness- en voedingsservice
  5. Hardloopclub
  6. Sportkledingwinkel

Geschreven door het bedrijf

ABOUT US | Ireland's Leading Running Footwear Specialists since 2013. Get the best advice on our extensive range of men's and women's Running Footwear and Clothing. Our instore services include a customized Gait Analysis and personalised Sports Bra Fittings available at all three of our store locations. Whether you're brand new to running or you've just smashed your PB in the latest marathon: all level of runners are welcome to avail of our specialist services to get the best gear for you to reach your goals! OUR RANGE 🎽👟 | We've got the best range of Running Gear from top brands like Hoka, Brooks, Salomon, Asics, Saysky, and so much more. Plus, we've got the latest Running Tech from top brands like Coros, Garmin, Ledlenser and more to make sure you can keep track of your performance mile after mile. We also supply an extensive range of Fitness Nutrition and Supplements from trusted brands like Maurten, Powerbar, High5 and much more. Our expert staff can build a regimen that will keep you going for longer and even aid in recovery. OUR SERVICES 📃 | GAIT ANALYSIS SERVICE 🏃🏽‍♂️ Book your Gait Analysis online now at therunhub.ie for our highly-rated personalised service customised to your unique gait and fitness goals. Our Gait Analysis Service is available at all three The Run Hub locations in Ashtown, Aungier Street and Leopardstown. SPORTS BRA SERVICE 💁🏽‍♀️ We now offer a Sports Bra Fitting Service to help you pick the best Sports Bra for your specific needs. Our discreet and professional service will ensure you won't encounter any bumps in the road! Walk-ins welcome. BECOME A MEMBER 🏆 | Become a member of The Run Hub Loyalty today and get €10 off for every €200 spent instore. Sign up in-store to start earning points on all your store purchases today. See our website for more details therunhub.ie/pages/loyalty-program. NEED HELP? 🚨 | EMAIL 📩 sales@therunhub.ie | CALL 📞 Ashtown - (01) 8910009 | Aungier Street - (01) 475 8007 | Leopardstown - (01) 563 5630 | OPENING HOURS ⏰ Monday - Saturday 10am-6pm | For the latest Opening Hours, check us out on Instagram @the_run_hub


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

187 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(187)

61 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

"The Computer says no!"

"The Computer says no!"
Very unhelpful service, 1 store doesn't have stock (Aungier St) but great service, the other store (Ashtown) wont transfer stock and wont take a Gift Card online or over the phone as its not for the full amount.

25 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service as always.

I use the run hub online shop for all my running needs. I ordered gels and socks yesterday and they have just been delivered to my house in Waterford now.
Top class service as always.

13 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Store and Online

Went to one branch who did not have my size and advised I buy online from another branch and get delivered to home. Even gave option to bring back to original shop if not happy (once not worn outside)!

27 januari 2025
Beoordeeld met 5 van de 5 sterren

Easy interface

Easy interface. Found what I was looking for with ease. Checkout process was effortless. And delivery was earlier than advised.

27 januari 2025
Beoordeeld met 5 van de 5 sterren

Hassle free

Great to deal with. Ordered online and the delivery was there a couple of days later. The communication on the status of your order is perfect. Nice thank you card with your delivery. I’d recommend ordering with them.

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a gait analysis done by Leandro

I had a gait analysis done by Leandro. It was very interesting and informative and an excellent tool for choosing the right shoes. I was explained everything about the way I run and then got reccomendations of shoes.

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great visit to the ashtown store today…

Great visit to the ashtown store today to purchase my new Gym runners. I dealt with Steph who was so nice and professional, she helped me find a great pair to help with my fitness journey. Will defo be back.

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience

I had such a lovely time visiting Ashtown over the weekend! The staff were super energetic & friendly, making the experience even nicer.
A guy named Ned helped me pick out a new pair of running shoes, and I couldn’t have asked for a better guide. He was genuinely passionate about running and really knew his stuff. Plus, he was so encouraging!
Ill be back again soon with a few friends from my running crew.
If you’re thinking about stopping by, I would absolutely recommend it!

Elíz

13 januari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Would be nice to be able to print off vouchers at home instead of store pick up or delivery

Purchased a gift voucher for my brother for Christmas. While completing the purchase online, I was left a little confused as the only 2 options for receiving the voucher were in store pick up or posting the physical voucher to the address. I found this strange as I’m used to being able to print off vouchers myself that I’ve purchased in the past. Would be nice to add this option. Otherwise, the voucher was shipped and delivered within the set time frame.

28 december 2024
Beoordeeld met 5 van de 5 sterren

Highly recommend

Had a Gait Analysis with Magda in Aungier Street shop. She was very professional and helped me picked out a lovely pair of Saucony’s to help get me back into my running after a knee injury.
I’m delighted with my runners and will be back for a new pair in the future.

11 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service!

Ordered a new pair of runners late on the 29th December, not expecting them to arrive until January. They arrived first thing on the morning of the 31st December! Excellent Service!

30 december 2024
Beoordeeld met 2 van de 5 sterren

Customer service was lacking

The sales person was not helpful when I couldn't retrieve my order confirmation email. I had to leave the shop and come back. If this was necessary (I cant see why) , the reason should have been explained politely. The attendant didnt look up at me and his manner was dismissive. I felt he was relieved not to have to bother with me. Myself and my husband have bought several pairs of runners in the run hub since it opened. They have a great selection of runners but customer service is often lacking.

28 december 2024
Logo The Run Hub

Antwoord van The Run Hub

Hello Leonie,
As is always the case, we kindly ask for some proof of purchase when retrieving customer click and collect orders. (This is a basic but very necessary security question) On your last visit, you informed our team member that you didn't have anything as your phone was in the car. Yourself and your husband were also at the top of a queue of 5-6 people when served which no doubt added to the inconvenience. However, to imply that we were at fault that you had to leave the store is also misleading and unfair.
At the time you seemed to appreciate the requirement for proof of purchase but strangely have changed your stance with this review.
When you came back with proof of purchase on your phone we also served you to the side to avoid you having to queue again.
We very much appreciate you having shopped with us in the past and have discussed the matter with our team as we are always looking to enhance our service.

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