The Sims Resource Reviews 

I have used this site for years and decided to switch over to VIP one year during a VIP sale and I will never go back.

After not playing sims for a bit I went to TSR to download some new CC and realized that the VIP was not registering. I reached out to CS and explained the situation and uploaded my photos as proof. Virgil replied back with not only finding the issue and fixing it, but extending my VIP due to the issue AND refunding a few dollars since I was over paying for a VIP. They went above and beyond and I appreciate that a lot.

I've played Sims since Sims 1 and found this site when I started Sims 3 and yes the ads are a bit much but I have used the VIP for the past few years and absolutely love it! I think it's reasonably priced and I find it worth it to removed the ads and get multiple downloads and the basket and the cc manager. My oldest 2 kids use it too and it just helps manage everyone's stuff so I don't have to manage 3 different computers cc stuff.

Customer service was so amazing and helpful!! I emailed and they got back to me very quickly with solutions. My account is all good again and I'm so happy to have my fav site back!

I had a subscription that didnt show up, i paid for it and i emailed to get a refund and end my subscription. Everyone was very friendly and i got the money back so very good customer support. The subscription is very useful but i just didnt play anymore. Much love ❤️

Su página es genial, la variedad de contenido es muy amplia.
Me equivoqué y pagué una subscripción sin querer y al rato me devolvieron el dinero sin problema.
Súper recomendable

There customer service is really great. I had a problem with my subscription and got a timely response to my ticket and a resolution the same day.

They have a tremendous selection of content for The Sims 4. Even better, their support is very responsive. I get a response in minutes! Even on weekends! I highly recommend TSR!

I wrote an email, there was a problem with my subscription, after few hours my problem was solved, great and fast communication, thank you!

Although i was charged incorrectly for a subscription, I emailed and explained what happened and Renata replied quickly, she was really helpful and looked into it quickly, problem resolved in just a day or so with a refund sorted. I have used TSR over the years quite a lot and never had a problem before.

I subbed to TSR for a free 7-day trial but forgot to cancel it and was subsequently charged for a 12-month plan. Quickly emailed them the same day if they could still refund it because I did not use the paid plan, and they did!

I don't use The Sims, so a review isn't necessary for me.

Love the mods here!

The site is just a cash grab and so user-un-friendly! The loading time is crap, and that's before you even get to the 10 second countdown for every download. Each piece of content to download takes about 30 seconds total, and it's only that way to brow beat you into buying a subscription despite the stupid amount of ads on the site. Worst custom content source out there.

The interface is absolutely horrendous. The password reset doesn't work. I can't be bothered to even try anymore.
The search doesn't work at all - you type in a term like 'doors' and it shares the exact same downloads that were on the screen before. It doesn't auto populate anything. I think the website would benefit from the presence of a developer and a complete overhaul - it isn't functional. Very overwhelming experience, everything is everywhere all at once.

I cancelled a subscription, the system never do nothing and still nor having My refund unril 2 weeks

Very good experience

this website literally sucks ass it has so much ads for no reason and takes so long to download like why am i waiting 30 seconds for one thing

They want people to pay for average content? Are they serious? I haven't played the sims for a long time and used to use TSR to download cc. But currently there is just not enough good content to justify paying anything. The content is very average, search doesn't work, and the best artists appear to have moved on! So why would anyone support this website? My advice is to shop around. This isn't the only cc site out there and they're often hosting far better content.

I had stopped playing the game, but had forgotten to cancel my subscription, when they auto charged me I told them my issue and the instantly refunded my money and even canceled and future ones so it would not charge me again in a year!
A+++ for EXCELLENT Customer Service!!!