die seite war mal echt gut aber mitlerweile ist sie extrem langsam, jeder download dauert 10 sec.(real minimum 15) (mehrfachdownload ist gesperrt so lange einer aktiv ist) extrem viele cookies werbung... Toon meer
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Lees wat reviewers zeggen
The Sims Resource has been amazing for my building and designing adventures. Although I'm no longer playing Sims 4 because of the buyout, I used The Sims Resource for years. If you design CC and if yo... Toon meer
My experience with TSR has been top-notch. The selection of MODs available on the site is massive and well-organized, making it easy to customize my game. Beyond the impressive content, their customer... Toon meer
Everyones complaining about the ad block making you wait 180 seconds.. guys if you PAUSE YOUR ADBLOCK you only have to wait 15 seconds or whatever. Ofcourse there's ads, how else will the website surv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Sims Resource (TSR) is the largest and longest-running platform for custom content (CC) for The Sims franchise. Since 1999, we have provided a vast library of high-quality CC, including clothing, furniture, hairstyles, and more, created by talented artists. Our site is free to use, supported by ads, with an optional VIP membership for an ad-free experience, faster downloads, and exclusive perks. We take quality control seriously, ensuring that all content meets high standards before being published. At TSR, we prioritise user safety, fair creator compensation, and a seamless browsing experience. Our dedicated support team is always ready to assist with any concerns. Join millions of Simmers worldwide and explore thousands of unique creations to enhance your game! 💙
Contactgegevens
Verenigd Koninkrijk
- support@thesimsresource.com
- www.thesimsresource.com
4,6
Uitstekend
117 reviews
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Terrible website
This website used to offer great content. Now it is only a repository for clothing, rooms and jewellery.
And the captca counter thing is there for one thing only - TO MAKE YOU PAY! So my advice is, don't do it. There are other websites hosting quality CC that don't try to deceive you into paying by making you wait for your download to commence.
Terrible experience with average content. Stay away.
16 augustus 2024
Review zonder uitnodiging
Antwoord van The Sims Resource
We appreciate your feedback. The Sims Resource is home to over 150 talented artists who create a wide variety of content, including clothing, rooms, furniture, hairstyles, and much more. We are constantly adding new creations and working to improve the user experience.
Our site is completely free to use, with ad revenue helping us support our artists and staff. The captcha is in place to prevent bot activity and ensure fair access to content. For those who prefer an ad-free experience with instant downloads, VIP membership is available as an optional way to enhance browsing.
We understand that preferences vary, and we always welcome feedback as we continue making improvements. Thank you for sharing your thoughts! 💙
Awful
I do like the groups of cc. I like the download basket. That's all I can say good.
Awful! The support is terrible, but I noticed they got back to me asap, when I asked them to delete my account due to recent events with creators.
I have been warned by others to watch my cc for charges, so I've got my screenshots of the cancelation, etc.
Plus their website is awful, you have these tiny "thumbnails" to look at when you log in. I was told it's a "mobile view." You need magnifying glasses to see. They keep messing with the site, and it's getting worse, now a lot of the really good creators are gone. I've gone too .. cancelled, deleted, happy now.
3 september 2024
Review zonder uitnodiging
Antwoord van The Sims Resource
Thank you for your feedback. We’re glad to hear you liked the CC collections and the download basket! We’re always working on improving the site experience, including layout and usability, and we appreciate your thoughts on that.
Regarding billing concerns, we want to reassure you that The Sims Resource does not charge users without authorisation. VIP subscriptions are managed transparently, and users have full control over their accounts, including cancellations. If you ever have questions or need assistance, our support team is always happy to help.
While creators come and go, we continue to work with an incredible team of artists, and we’re always striving to improve TSR for the community. We appreciate your time with us and wish you all the best in your Sims journey! 💙
Activo la prueba de la membresía
Activo la prueba de la membresía. Ahora que quiero cancelarla todos los enlaces mandan a páginas publicitarias. No responden los tickets... resolví borrando mi tarjeta del perfil... una estafa total...
26 augustus 2024
Review zonder uitnodiging
I pay for vip
I pay for vip, don't got it, make a ticket and stilllllll waiting it's bean 12 days xD they don't answer on ticket. Waste of money
10 juli 2024
Review zonder uitnodiging
Antwoord van The Sims Resource
We’re very sorry for the delay! Our support team strives to respond as quickly as possible, and in most cases, tickets are resolved within 48 hours. We understand how frustrating it must be to wait this long, and we truly appreciate your patience.
If you haven’t already, please check your email (including spam/junk folders) for any updates from our team. If your issue is still unresolved, we’d love to assist you as soon as possible—please reach out again, and we’ll do our best to get this sorted for you.
We appreciate your support and hope to make this right for you! 💙
charging me wrongly
tried charging me for one year subscription when I was getting the free trial. unprofessional
27 juli 2024
Review zonder uitnodiging
Antwoord van The Sims Resource
We’re sorry for any confusion! Our free trial works like many subscription services, where it automatically continues unless canceled before the trial period ends. We do our best to make this clear during signup, but we completely understand that it can be easy to miss.
If you ever need assistance with your account, our support team is always happy to help. We appreciate you giving us a try and wish you all the best! 💙
Antwoord van The Sims Resource
Thank you for your kind words! 💙 We're so glad to hear that you had a positive experience with our customer service team. We always strive to help as quickly as possible, and it’s wonderful to know we could assist you. If you ever need anything else, we’re here for you—happy simming! 😊
Charged for a subscription that…
Charged for a subscription that daughter hadnt cancelled and was promptly refunded...very happy with service
3 juni 2024
Antwoord van The Sims Resource
Thank you for your feedback! 💙 We’re glad we could resolve this quickly for you. Our team always strives to provide the best service, and we appreciate you taking the time to share your experience. If you ever need anything in the future, we’re happy to help. Wishing you and your daughter all the best! 😊
Solving problems
It was quick and great experience, about me being silly and they just helped big. Thanks
3 mei 2024
Antwoord van The Sims Resource
Thank you for your kind words! 😊 We’re so glad we could help—no worries at all, things happen! Our team is always happy to assist, and we truly appreciate you taking the time to share your experience. If you ever need anything else, we’re here for you. Happy simming! 💙
I forgot to cancel my subscription…
I forgot to cancel my subscription because I no longer played the sims and the staff helped me instantly with no issues. Fantastic help :)
24 februari 2024
Antwoord van The Sims Resource
Thank you for your kind words! 😊 We're so glad our team could assist you quickly and make the process hassle-free. We always strive to provide great support, and it’s wonderful to hear you had a positive experience. If you ever decide to return to The Sims, we’d love to have you back! 💙
Antwoord van The Sims Resource
Thank you for your kind words! 😊 We're so happy to hear that you had a great experience and that we could resolve your issue smoothly. Our team always aims to make things as easy as possible! If you ever need anything else, we’re here to help! 💙
Old Mate
I sign up for and cancel my VIP subscription frequently depending on my Sims gaming habits. The TSR library is huge and offers options for everyone, I enjoy the themed events they run and it's nice to have a site that I can trust to come back to when my Sims itch needs to be scratched.
25 februari 2024
Review zonder uitnodiging
Antwoord van The Sims Resource
Thank you for your support! 💙 We love hearing that TSR is your go-to place whenever the Sims inspiration strikes! With such a huge library and fun themed events, we’re always working to make sure there’s something for everyone. We truly appreciate you being part of our community and look forward to welcoming you back anytime. Happy simming! 😊
mauvais site.
20 februari 2024
Review zonder uitnodiging
They lost my account details
Made an account and purchased a subscription, however on trying to login (using the very same email account they send all their emails to), I am told that details are incorrect. When I go to reset password, I am told that the email address (WHICH THEY SEND ALL THEIR MARKETING EMAILS TO) is not registered on the site.
In addition to this, even with a paid membership the site is slow, glitchy and difficult to navigate. The search filters don't work properly and often the basket doesn't function. Until these issues are fixed and my account is restored, I can only advice anyone reading to stay far away from the site.
29 januari 2024
Review zonder uitnodiging
Antwoord van The Sims Resource
We’re really sorry to hear about your experience. That definitely shouldn’t happen, and we understand how frustrating it must be. Our support team is always happy to assist with account recovery, so please reach out, and we’ll do everything we can to get this resolved quickly.
Regarding site performance, we’re continuously working on improvements, including search functionality and overall usability. We truly appreciate the feedback and take it seriously as we work to enhance the experience for all users.
We’d love the opportunity to make this right for you—please contact our support team, and we’ll do our best to help! 💙
Worst Download-site
Worst Download-site, created to artificially make it harder to download .
27 januari 2024
Review zonder uitnodiging
Antwoord van The Sims Resource
We’re sorry to hear you feel this way. The Sims Resource has been a trusted CC site for many years, offering a huge library of content for free, supported by ads to help compensate our talented artists. While we understand that waiting for downloads isn’t ideal, our VIP membership offers an option for an ad-free and instant download experience.
We’re always working to improve the site and make browsing and downloading as smooth as possible. If you have any specific feedback on how we can do better, we’d love to hear it. Thank you for sharing your thoughts! 💙
I would rather castrate myself
1) The experience: This is possibly the most painful website to visit on the entire internet. There are 700 ads on every page, some with popups that auto-play audio, LOUDLY. When browsing there is often more ads than content displayed. If you ever manage to get far enough to FIND something you want to download, the item's page is also so full of ads it can take a while to find where the actual download button is, then you navigate your way through multiple screens of MORE adds, then at the end, WAIT to download for several minutes unless you sign up for their premium subscription.
2) The content: It seems like it is a complete FFA and there is zero quality control. You have no way of knowing if what you are downloading is even going to work. Most of it is enabled for random, incorrect age-groups, and/or inappropriate outfits, leading to messed up townies, terrible shower-wear, or broken toddlers whose entire essence has been consumed in the texture of a pair of knee-high boots. There is no oversight, and you find abandoned content that's been save-corruptingly broken for 10 expansions.
If I could rate 0 stars, I would.
23 december 2023
Review zonder uitnodiging
Antwoord van The Sims Resource
We’re sorry to hear about your past experience, but we want to assure you that a lot has changed since then! Since December 2023, we’ve made significant improvements to our site, including a smoother browsing experience, fewer ads, and stronger quality control for custom content.
Our goal is to ensure that all content meets a high standard, and we regularly check for outdated or broken items to maintain a better experience for players. We appreciate all feedback as it helps us continue improving. Thanks for sharing your thoughts! 💙
Who the heck came up with idea to have…
Who the heck came up with idea to have people pay for download history? That's bs. No wonder so many mods there haven't updated.
2 september 2023
Review zonder uitnodiging
Antwoord van The Sims Resource
We appreciate your feedback! Free accounts can access up to 20 items in their download history, while VIP members get expanded storage for convenience. This helps support the site and the talented artists who create content for the community.
We also actively test older content to ensure quality and take quick action on reported issues. While creators update their mods at their own pace, we strive to maintain a library of functional, high-quality content. We’re always working to improve the experience and appreciate your thoughts! 💙
A long downward spiral into greed
It used to be great, didnt mind having to wait a couple extra seconds to download my CC.. but over the years it feels more and more like they're trying to force their users to pay for VIP.
12 juli 2023
Review zonder uitnodiging
Antwoord van The Sims Resource
We appreciate your feedback! 💙 We understand that waiting for downloads isn’t ideal, but our VIP option is there for those who want an ad-free, faster experience. That said, The Sims Resource remains free to use, and millions of users continue to enjoy our content without a subscription.
Every month, we receive over 1,800 new CC items, created by 150+ generously paid artists as well as our internal teams. Monetisation helps us support these creators while keeping TSR running for everyone. We’re always working to improve the experience and appreciate you being part of the community! 😊
Greed is killing this website
I used to like this website but I can't stand waiting anymore. We had to wait 30 secondes and that was ok, but now it's 2 minutes and more ! I know that every company want to make money but at this point it's counter productive, it will scare away potential buyers.
1 star rating for all the bad changes. Please wake up, you are killing your website.
17 juni 2023
Review zonder uitnodiging
Antwoord van The Sims Resource
We appreciate your feedback and understand your frustration. We always aim to balance a free experience with site sustainability, and while ads help support the platform, wait times remain between 10-30 seconds—not 2 minutes.
Since your review, we’ve made improvements to enhance site performance and user experience. We value your input and hope you’ll check back to see the updates. Thanks for sharing your thoughts! 💙
TS4 got my debit card flagged for scams.
TS4 got my debit card flagged and i couldn’t spend any of MY money all weekend because they’re on a HOT LIST of scams for 6 banks in the USA apparently. They take 6 $0.0 charges to see if my card worked and then it got flagged for suspicious transactions.
13 mei 2023
Review zonder uitnodiging
Antwoord van The Sims Resource
Sorry to hear that happened - that sounds stressful. We don’t process payments directly (they go through a secure third-party), but we never take multiple charges like that. Sometimes banks will “test” small $0.00 authorizations when verifying a card, which can look unusual on a statement. If you reach out to our support team we can double-check everything on our side and make sure you’re all set 💜
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