The Sleep People Limited Reviews 

I bought a bog standard foam mattress (no memory foam) for under £90 (Single size) for my guest bedroom and its more comfortable than my £800 mattress - says it all really!

I received the mattress within days. Communication was excellent, regular updates and ability to track the delivery.
Best of all, the mattress is like a cloud.
Excellent value for money.

We bought a mattress for our sons birthday and I stupidly opened it and realized I had got the measurements wrong. I spoke to Rebecca on the phone who was incredibly kind and said we could keep the mattress, and that she would refund it as we could not use it for the current bed. We have since bought the correct mattress and are super pleased with both the product and customer service we received. There were no hidden costs, only kindness. Thank you Rebecca!

Fantastic service quick delivery

Bed was bought for my grandson.
He was very happy with it on his new cabin bed .
We were happy on its price abd how quickly it was delivered.

Good price. Fast delivery. Seems like a good quality product - although not tested yet!
Everything went easily and well.

Googled for a specific mattress and the sleep people came up had everything we were looking for ordered without problem delivered without problem. Mattress exactly as described and it is perfect for requirements.
Had a couple of nights sleep on it now and much easier on the joint pains thank you

Mattress is perfect, extremely soft and packaged well for easy unboxing, definitely recommending this company to anyone in need!

Good mattress, good price and quick delivery

I found it very easy to order the mattress. It was delivered on time. The mattress is very good and my sleep has significantly improved since I started using it and represents good value for money. I would recommend it.

I ordered a mattress from The Sleep People. It was a good quality item delivered promptly. Unfortunately it did not fit my irregular sized bed well enough and I had to return it. This was handled well by the company and a refund issued promptly. Customer services were excellent with quick and helpful email responses

Quick delivery can't fault that, overall quality of king size mattress not great but can't expect miracles for the price. Getting a memory foam mattress topper to alleviate the uncomfortable spring feeling.

Terrible experience!!
I bought a mattress through Groupon sold by the sleep people limited When the mattress arrived, it was nothing like the description or photographs shown on your website. The item was advertised as approximately 23 cm in depth, yet the mattress I received measures only 16 cm. The quality is also extremely poor — it collapses to the floor as soon as someone lies on it, offering no proper support.
I immediately contacted Groupon customer support and submitted photographs showing both the incorrect depth and the collapsed mattress, but after more than two weeks, I still have not received a refund or confirmation that one is being processed.
All I have received is emails apologising but no money !
All I hope is that I don’t lose my money

A very easy transaction and prompt response from their customer service team! Besides a very comfortable mattress which they expedited as delivery is usually 4-5 days. Thank you.

The main reason my experience was great, was that the mattress was actually the size I ordered (unlike the one I ordered from a different seller)! It was very reasonably priced, arrived quickly and my daughter finds it comfortable.

Had the correct size of mattress for my daybed, small European, a range of mattresses available, quick delivery, comfortable mattress. Good value for money

Great mattress. Great price Quick delivery

Simple and easy to order.
Items came within the stated time frame.

Easy to access online site, chose what I wanted & delivery was quick which was essential for me. Whole experience was positive from start to finish.

I'm absolutely disgusted by the customer service and way I was treated I wish I had seen the reviews on them before purchasing via bnq . I have had mattress 2 months which isn't long hardly slept on due to the springs hurting my back . I have 12 months warranty but yet even tho it's been 2 months I'm not allowed to return or get a refund. the staff n manager are so horrible and arrogant laughing at me on phone the emails are shocking I wouldn't recommend this company to anyone . now stuck with a mattress I can't use