The Urban Botanist Reviews 

386
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company sells such beautiful products. The ready made terrarium are beautiful , carefully packaged and delivered and last years. The kits are easy to use and a pleasure to build.

Beoordeeld met 5 van de 5 sterren

The delivery was quick (although a little confusing upon checkout), and the communication was great. My uncle was very happy with his gift. All arrived as expected. Would recommend

Beoordeeld met 5 van de 5 sterren

Present for 13 year old grandson. He made it himself and was delighted with all the plants, scissors and bags of different stones and compost etc he received in an enormous box! Thank you

Beoordeeld met 5 van de 5 sterren

Bought two terrariums and they were both beautifully made and carefully delivered with helpful care instructions. Will buy again as they offer a great variety of products that make excellent gifts.

Bedrijfsgegevens

  1. Bonsai plant leverancier
  2. Bloemengroothandel
  3. Bloemist

Geschreven door het bedrijf

A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

386 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(386)

33 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent price

Excellent price, speedy delivery, easy assembly and looks good

6 januari 2025
Logo The Urban Botanist

Antwoord van The Urban Botanist

Thank you for your review! We're glad you found DIY terrarium kit great value and easy to assemble. Hope you enjoy your new creation!

Beoordeeld met 5 van de 5 sterren

Great Service & Lovely Terrarium

Lovely Terrarium, pre-planted with healthy plants in pretty colours. It was a birthday gift for my husband, delivered promptly and very well packaged. It's now been some months since delivery, and it's still beautiful and thriving...he loves it!

24 oktober 2024
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Antwoord van The Urban Botanist

Thank you for your wonderful review! We're so happy to hear that the terrarium made a perfect birthday gift and that it's still thriving months later. Wishing you and your husband many more moments of green joy! 🌿🎁😊

Beoordeeld met 5 van de 5 sterren

Absolutely stunning

Absolutely stunning, excellent quality very well packaged and quick delivery. Can’t ask for more than that. Thank you.

29 november 2024
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Antwoord van The Urban Botanist

Thank you so much for your kind words! We're thrilled that you're happy with the Westminster terrarium. It's our largest and most premium piece, so we're glad it arrived safely and met your expectations. Enjoy your stunning new centerpiece!

Beoordeeld met 5 van de 5 sterren

Beautiful plants

Beautiful plants, really well presented.

4 december 2024
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Antwoord van The Urban Botanist

Thank you for your lovely feedback! We're so glad you’re happy with your Monument Ficus terrarium and its presentation. Enjoy your new greenery!

Beoordeeld met 5 van de 5 sterren

Lovely

Quick delivery , very well packed .. I’ve given it some air and light as wasn’t sure if it would keep til Christmas as it’s a gift

3 december 2024
Logo The Urban Botanist

Antwoord van The Urban Botanist

Thank you for your review! We're glad your Greenwich Bonsai terrarium arrived safely and well-packed. We hope it made a wonderful gift and that it's thriving! 🎁🌿😊

Beoordeeld met 5 van de 5 sterren

Very Happy

Very Happy!

1 december 2024
Logo The Urban Botanist

Antwoord van The Urban Botanist

Great to hear! We're so glad you're happy with your Queensway terrarium. Hope it's thriving and bringing you lots of joy!

Beoordeeld met 5 van de 5 sterren

Superb

Superb service throughout and a lovely terrarium

1 december 2024
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Antwoord van The Urban Botanist

Thank you for your kind words! We're delighted that you had a great experience and love your Marble Arch Bonsai terrarium. Enjoy your little green oasis!

Beoordeeld met 5 van de 5 sterren

Great condition for delivery

Plants arrived in great condition and with careful packaging.

28 november 2024
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Antwoord van The Urban Botanist

Thank you for your review! We're glad to hear your Parlour Palm arrived safely and in great condition. Wishing you happy growing! 🌿

Beoordeeld met 4 van de 5 sterren

Lovely product on the whole but big…

Lovely product on the whole but big flaw in the glass

27 november 2024
Logo The Urban Botanist

Antwoord van The Urban Botanist

We’re glad you liked the product! Small imperfections in the glass can sometimes occur due to the traditional hand-blown manufacturing process. These natural variations make each terrarium unique, but we understand they might not be for everyone. We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Great

Under new management

29 november 2023
Review zonder uitnodiging
Logo The Urban Botanist

Antwoord van The Urban Botanist

Dear Wares of Knutsford,

We appreciate your feedback, but we must respectfully point out that your review contains incorrect and misleading information regarding The Urban Botanist.

To clarify, the The Urban Botanist brand was acquired by new ownership on 31 May 2023, following the liquidation of its previous owner, Terrarium UK Ltd. The liquidation process began on 10 February 2023, and from that date, all liabilities and debts became the responsibility of the appointed liquidator, Cowgills.

It is important to note that under the new ownership, we did not assume any liabilities, debts, or obligations from the previous owner. We acquired only the brand and its intellectual property. Therefore, any transactions made by the previous owners during or after the liquidation process were not authorised and would constitute a breach of insolvency law.

Your claim that we purchased goods from your company a year ago is factually incorrect. We have had no dealings with Wares of Knutsford, nor has anyone from your company contacted us in the past year regarding this matter. We strongly recommend that you contact the appointed liquidator, Cowgills, to resolve any claims for unpaid invoices. You can find more information about the liquidation process here:
Find Filing History for Terrarium UK Ltd (Company No. 08646969)

We kindly ask that you revise or remove this review, as it unfairly damages the reputation of The Urban Botanist under its current ownership. Should you have any further questions, please feel free to contact us directly.

Kind regards,
The Urban Botanist Team

Beoordeeld met 5 van de 5 sterren

quick delivery and great customer…

quick delivery and great customer service

15 november 2024
Logo The Urban Botanist

Antwoord van The Urban Botanist

Thank you for your kind words! We're glad you had a great experience with our service and speedy delivery. Enjoy your purchase!

Beoordeeld met 5 van de 5 sterren

Beautiful work

Arrived on time and very happy with the product

11 november 2024
Logo The Urban Botanist

Antwoord van The Urban Botanist

Thank you for your review! We're so glad to hear you're still happy with your Swiss Cottage terrarium. Hope it's thriving and bringing you joy!🌿😊

Beoordeeld met 5 van de 5 sterren

All good

All good, product perfect and as described; delivery efficient and on time.

11 september 2024
Beoordeeld met 4 van de 5 sterren

Fantastic bromeliad

The bromeliad I purchased looks amazing in my terrarium and is very healthy. I was concerned at first as it appeared very dry when it arrived but it recovered almost immediately with a little tlc. Therefore I would recommend this supplier.

29 augustus 2024

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