Plants were healthy and well packaged during shipment. Purchased 8 packs x 5 Florence strawberry plants however the size of the plants varied vastly and one bunch only had 4 plants so a little annoyin... Toon meer
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Lees wat reviewers zeggen
The quality of most of the plants was good - arrived in good condition & are thriving now. But the Geums (Mrs Bradshaw) arrived looking very sad & have deteriorated so much that now there’s only one... Toon meer
order arrived, eventually, in good order and all items present. Whether they flower as described one will have to wait and see!! It was REALLY annoying that all items specifically chosen as "in stoc... Toon meer
Bedrijf heeft geantwoord
I've ordered lots of bulbs, plants, fruit trees, etc, from Thompson & Morgan these past several years, both for my allotment and to adorn pots at home. All have arrived in great condition and good qua... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Thompson & Morgan
Geschreven door het bedrijf
Welcome to the official TrustPilot profile for Thompson & Morgan
Thank you for sharing your reviews with us. Your ratings and comments are important to us, as these insights help us to grow and improve, just like the plants we love!
Discover the latest gardening products that will help you transform your outdoor space. From vibrant plants and delicious vegetables to gardening accessories, our selection ensures every gardener, whether novice or expert has something to choose from. Shop on our website or app today.
Contact our customer care team
Our Latest Special Offers
Flower Plants, Shrubs and Trees
Flower Seeds
Flower Bulbs
Vegetable Seeds
Vegetable Plants
Fruit Plants
Fruit Trees
Sign Up To our email offers
Join our gardening club
Contactgegevens
Poplar Lane, IP8 3BU, Ipswich, Verenigd Koninkrijk
- 0333 400 0033
- ccare@thompson-morgan.com
- www.thompson-morgan.com
3,9
Goed
95K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Never received plants from Evri
Never received plants from Evri , lost , contacted yourself was told money would be reimbursed into my account , which it hasn’t , instead more plants to be sent , not interested as purchased somewhere else , terrible customer service
4 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We’re very sorry for the issue and any confusion caused. A replacement was originally arranged for your order but was later cancelled, and a refund has now been processed back to your original payment method.
Please accept our apologies for the inconvenience caused. We truly appreciate your patience and understanding.
Kind regards
Clara
Thompson & Morgan Customer Care
Easy ti order and the delivery was very…
Easy to order and the delivery was very quick, I have not yet seen the results of the purchase but the product looks very good and healthy
4 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We are so pleased to hear that you found the ordering process straightforward and experienced a very prompt delivery. It is good to know that your purchase arrived looking healthy and in great condition, and we hope you enjoy fantastic results as it continues to grow.
Kind regards
Clara
Thompson & Morgan Customer Care
Great plants
Plants have always been of the best quality and very carefully packed. Results in the garden have been great and many comments from neighbours.
27 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your plants consistently arrive in top-quality condition and have been carefully packaged. It is great to know that they are performing so well in your garden and catching the attention of your neighbours. Thank you for sharing your lovely feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are so pleased to hear that you enjoyed our wide selection of lovely plants, competitive pricing, and prompt delivery service. Thank you for taking the time to share your kind feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Perfect!
Healthy plants delivered at the speed of light.
Couldn't be more delighted.
Thanks.
27 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your order arrived with such incredible speed and in healthy condition. It is good to hear that you are so happy with your delivery. Thank you so much for taking the time to share your fantastic feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
The plants arrived in good condition…
The plants arrived in good condition and when expected.
I haven't yet been able to transplant to the garden so this is not really a very helpful review
27 september 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We are glad you enjoyed your experience with the timely delivery of your healthy plants. We completely understand that you need more time to garden, and we look forward to hearing how they grow once they are in the ground.
Kind regards
Clara
Thompson & Morgan Customer Care
Smaller than expected
Smaller than expected. The packaging is ok. Very light advent calendar for a Kracken
4 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We’re sorry to hear the plants were smaller than you expected. Our plants are sent at an early stage to establish well once planted, and with a little time and care they should soon grow on strongly. We’re confident they’ll thrive and bring you great results.
Kind regards
Clara
Thompson & Morgan Customer Care
I often buy my plants from Thompson &…
I often buy my plants from Thompson & Morgan. They have a great selection and plants at different stages of growth and the prices and offers are always great too.
Plants always arrive well packaged and healthy and I’ve never had any problems with delivery. My only issue is that, offers and deals are always so good, I have to stop myself from buying too many!
26 september 2026
Antwoord van Thompson & Morgan
We are delighted to hear that you enjoy our wide selection of plants and find our prices and offers so appealing. It is wonderful to know that your orders consistently arrive healthy and securely packaged. We completely understand the struggle of resisting too many new additions for your garden when the deals are so tempting! Thank you for sharing your lovely feedback.
Kind regards
Clara
Thompson & Morgan Customer Care
Blooming Great…
This year has been the best our garden has looked with plants bulbs and seeds from Thompson and Morgan some of our flowers are still blooming and we've had so many compliments on how it looks, will definitely be buying from them next year, great quality, and good customer service Thank you
4 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your garden has looked its absolute best this year and that you are still enjoying some beautiful blooms! It is wonderful to know you received so many compliments and were happy with our quality and service. We truly appreciate your kind feedback and look forward to helping you with your garden again next year.
Kind regards
Clara
Thompson & Morgan Customer Care
Orders despatched as advised
Orders despatched as advised, plants protected well for carriage. Service remains reliable, quality dependable. Thank you, Stuart Richards 25/10/26.
4 oktober 2026
Antwoord van Thompson & Morgan
We are pleased to hear that your items were dispatched as expected and arrived safely with excellent protective packaging. It is great to know that you find our service consistently reliable and the quality of our products dependable. Thank you so much for your loyal support and positive feedback!
Kind regards
Clara
Thompson & Morgan Customer Care
Excellent quality
The order arrived on time and in excellent condition.
The wallflowers I put in a bucket with a little water. They got planted after a couple of days. Fortunately the rainy weather helped settle them in and they are looking good.
4 oktober 2026
Antwoord van Thompson & Morgan
We are glad to hear that your wallflowers arrived promptly and in perfect condition. It is good to hear that the recent rainy weather helped them settle in so well, and we hope they continue to thrive and bring beauty to your garden.
Kind regards
Clara
Thompson & Morgan Customer Care
Happy with my order
Happy with my order. Plants delivered well and in a good condition.
3 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you are happy with your order and that your new plants arrived safely and in good health. Thank you so much for taking the time to share your great feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
The website is easy to navigate
The website is easy to navigate, and ordering is a simple process.
4 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We are glad to hear that you found our website simple to use and had a seamless experience placing your order.
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
Thank you for your feedback! We sincerely apologise for the delay in delivery, but we’re glad to hear that your pluglets arrived in good condition. We appreciate your patience and support, and we hope to serve you again soon!
Antwoord van Thompson & Morgan
We're so pleased to hear that you had a quick and easy experience and are happy with the quality of your product. Thank you for taking the time to share your lovely feedback!
Kind regards
Clara
Thompson & Morgan Customer Care
Good healthy plants
26 september 2026
Antwoord van Thompson & Morgan
Thank you for your lovely feedback. We’re delighted to hear your plants arrived in good, healthy condition and hope they thrive in your garden.
Kind regards
Clara
Thompson & Morgan Customer Care
PLANTS RECEIVED IN WATER LOGGED…
PLANTS RECEIVED IN WATER LOGGED CONDITION INSIDE THE PLASTIC TRAY. HOWEVER, PLANTS THEMSELVES APPEAR TO BE FINE.
4 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We’re glad to hear that the plants arrived in good condition. We apologise for the excess water in the plastic tray and any inconvenience this may have caused. We appreciate you bringing this to our attention and will take steps to improve our packaging and handling to ensure a better experience in the future.
My plants came in good time and were…
My plants came in good time and were packed well, the plants are a little tatty but then they were only cheap and it is the end of the season, I’m sure they will pick up next year.
25 september 2026
Antwoord van Thompson & Morgan
Thank you for your lovely review! We’re pleased to hear your plants arrived promptly and were well packed. We appreciate your understanding that, being the end of the season, the plants may look a little tired. With the right care, we hope they settle in well and come back looking beautiful next year. Thank you for your support, and happy gardening! 🌱
All good
All smooth this time. Delivery of healthy plants on time. All planted out and growing/flowering well. A little bit of colour for Autumn/winter.
4 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your lovely review! We’re delighted to hear that your plants arrived safely and on time, and that they’re settling in well and already growing and flowering. We hope they bring plenty of beautiful colour to your garden throughout the autumn and winter months. Thank you for choosing us! 🌸🌿
Good service easy an quality good…
Good service easy an quality good plants good delivery packaging
26 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you enjoyed our straightforward service, high-quality plants, and secure delivery packaging. Thank you for taking the time to share your feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
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