Plants were healthy and well packaged during shipment. Purchased 8 packs x 5 Florence strawberry plants however the size of the plants varied vastly and one bunch only had 4 plants so a little annoyin... Toon meer
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Lees wat reviewers zeggen
I've ordered lots of bulbs, plants, fruit trees, etc, from Thompson & Morgan these past several years, both for my allotment and to adorn pots at home. All have arrived in great condition and good qua... Toon meer
Bedrijf heeft geantwoord
order arrived, eventually, in good order and all items present. Whether they flower as described one will have to wait and see!! It was REALLY annoying that all items specifically chosen as "in stoc... Toon meer
Bedrijf heeft geantwoord
It was not your fault that the two hanging baskets were badly delivered . On all sides of the packaging there were signs to shew which way up the parcel should be handled. The were pictures saying liv... Toon meer
Bedrijfsgegevens
Over Thompson & Morgan
Geschreven door het bedrijf
Welcome to the official TrustPilot profile for Thompson & Morgan
Thank you for sharing your reviews with us. Your ratings and comments are important to us, as these insights help us to grow and improve, just like the plants we love!
Discover the latest gardening products that will help you transform your outdoor space. From vibrant plants and delicious vegetables to gardening accessories, our selection ensures every gardener, whether novice or expert has something to choose from. Shop on our website or app today.
Contact our customer care team
Our Latest Special Offers
Flower Plants, Shrubs and Trees
Flower Seeds
Flower Bulbs
Vegetable Seeds
Vegetable Plants
Fruit Plants
Fruit Trees
Sign Up To our email offers
Join our gardening club
Contactgegevens
Poplar Lane, IP8 3BU, Ipswich, Verenigd Koninkrijk
- 0333 400 0033
- ccare@thompson-morgan.com
- www.thompson-morgan.com
3,9
Goed
95K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Tulip bulbs disappointing
Unfortunately a lot of the tulip bulbs were in poor condition. In fairness, you did replace the bulbs, but even the replacements were not marvellous (but I will plant them and see how they turn out).
27 september 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We’re very sorry that the original tulip bulbs and their replacements did not meet your expectations. We appreciate your understanding and the opportunity to put things right, and we sincerely hope the bulbs grow well and produce a lovely display for you. We’ll take your comments on board as we continue to improve our quality checks.
Good quality bulbs quick delivery
4 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your bulbs arrived quickly and that you are happy with their quality. Thank you so much for taking the time to share your positive feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We're so pleased to hear that your order reached you quickly and in great shape. Thank you for sharing your feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Poor service
It took around 2 months to complete my order after numerous emails and being fobbed off with different excuses.not recommended.
27 augustus 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We’re very sorry that the courier lost your original order and for the inconvenience this caused. We hope the replacement we arranged has now arrived safely and that you’re pleased with your bulbs. Thank you for your patience and understanding.
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
Thank you for your kind words. We’re glad you’re enjoying our offers and hope you continue to find great deals with us.
Kind regards
Clara
Thompson & Morgan Customer Care
All the plants and seeds arrived in a…
All the plants and seeds arrived in a tmely manner. The plants were in good condition.
27 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your plants and seeds arrived promptly and in good condition. Thank you for sharing your lovely feedback, and we hope you enjoy watching them grow!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are glad to hear that your plants arrived safely and in such good condition. Thank you so much for sharing your positive feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
Thank you for your feedback. We are glad your new shrubs are doing well and we hope our tips help them survive the cold.
Kind regards
Clara
Thompson & Morgan Customer Care
Roll on spring 😁
So easy to order exactly what I wanted. Arrived safely and on time. Can't wait for them to grow
4 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you found the ordering process straightforward and that your items arrived safely and on time. We hope you enjoy watching them grow and thrive in your garden! Thank you for sharing your lovely feedback.
Kind regards
Clara
Thompson & Morgan Customer Care
Great quality bulbs
Great quality bulbs and plants at affordable prices. Fast delivery.
3 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you are happy with the great quality and value of your new plants and bulbs, and that your order arrived so quickly. Thank you so much for taking the time to share your wonderful feedback with us!
KInd regards
Clara
Thompson & Morgan Customer Care
Great purchase
Great purchase. Lovely wallflowers. Now all planted and im looking forward to seeing them flower in the spring
4 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you are happy with your lovely new wallflowers and that they are now safely planted in your garden. We hope you enjoy a beautiful, colourful display when they bloom in the spring! Thank you for sharing your wonderful feedback with us.
Kind regards
Clara
Thompson & Morgan Customer Care
Plants delivered in good time
Plants delivered in good time and excellent condition.
27 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your plants reached you quickly and in perfect shape. Thank you for sharing your lovely feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Great service
It was great delivery was good and arrived on time would quality was good
17 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you had a great experience with us, and that your order arrived on time and in good condition. Thank you so much for taking the time to share your positive feedback!
Kind regards
Clara
Thompson & Morgan Customer Care
Very impressed with Thompson & Morgan for bedding plants - great quality!
I have purchased various plants (wallflowers, begonias) and have been very happy with the quality. They really last and very much value for money.
4 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We are so pleased to hear that you are happy with the quality of your wallflowers and begonias! It is wonderful to know that they have lasted so well and provided great value for money.
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are glad to hear that your order was delivered quickly and in good shape. Thank you so much for sharing your positive feedback with us.
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are so pleased to hear that you enjoyed our healthy plants and good service. Thank you for taking the time to share your positive feedback!
Kind regards
Clara
Thompson & Morgan Customer Care
Never received plants from Evri
Never received plants from Evri , lost , contacted yourself was told money would be reimbursed into my account , which it hasn’t , instead more plants to be sent , not interested as purchased somewhere else , terrible customer service
4 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We’re very sorry for the issue and any confusion caused. A replacement was originally arranged for your order but was later cancelled, and a refund has now been processed back to your original payment method.
Please accept our apologies for the inconvenience caused. We truly appreciate your patience and understanding.
Kind regards
Clara
Thompson & Morgan Customer Care
Easy ti order and the delivery was very…
Easy to order and the delivery was very quick, I have not yet seen the results of the purchase but the product looks very good and healthy
4 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We are so pleased to hear that you found the ordering process straightforward and experienced a very prompt delivery. It is good to know that your purchase arrived looking healthy and in great condition, and we hope you enjoy fantastic results as it continues to grow.
Kind regards
Clara
Thompson & Morgan Customer Care
Great plants
Plants have always been of the best quality and very carefully packed. Results in the garden have been great and many comments from neighbours.
27 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your plants consistently arrive in top-quality condition and have been carefully packaged. It is great to know that they are performing so well in your garden and catching the attention of your neighbours. Thank you for sharing your lovely feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are so pleased to hear that you enjoyed our wide selection of lovely plants, competitive pricing, and prompt delivery service. Thank you for taking the time to share your kind feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
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