Vessey provided the best experience I have had in a long long time. After a disaster of breaking 2 phones in 24 hours she was so understanding and accommodating. Been a long standing three custome... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have been into the store on several occasions and the young lady was very helpful. I managed to change my broadband contract after many years of delay and get my smart phone working much more effic... Toon meer
Bedrijf heeft geantwoord
Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... Toon meer
Bedrijf heeft geantwoord
I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Leicester (Highcross)
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, Verenigd Koninkrijk
- 01162620539
4,9
Uitstekend
135 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience
We were treated very well when we entered the store, all our needs were dealt with and we left the store very satified and happy with the products. Raluca was very helpful indeed.
14 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Hey Deana, we’re so pleased to hear Raluca was able to take great care of you and make your visit such a positive experience ✨ Thank you so much for sharing your feedback with us 💙
-Three Social Media Team.
Raluca was friendly
Raluca was friendly, good customer care, kind, introduced me to Three+, very happy with the service.
13 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Love this energy 🎉 Dashte. We’re overjoyed Raluca’s steady support made such a positive difference, and it’s wonderful to see Three+ added even more value 🌼
- Three Social Media Team
Antwoord van Three UK - 3Store Leicester (Highcross)
Hi Sachin, thanks for your feedback. It’s great to know you had a positive visit.
– Three Social Media Team
Great Customer Support
Rahat was great, so helpful! I’m not good with tech and I haven’t had a new phone in forever. So she walked me through it all and made it an easy process. Thank you :)
7 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Hey Claire, we're glad that Rahat was there to simplify everything and guide you patiently through the entire transition. Thank you for choosing us and we hope you thoroughly enjoy exploring your new phone! - Three Social Media Team
You deserve zero stars
2 juni 2026
Review zonder uitnodiging
Good service in high cross
Good service in high cross
Thanks to the team
29 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Hi Alpa, thank you for your kind review and for taking the time to share your experience.
Good service very helpful in the store
Good service very helpful in the store
Will come back!
29 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Hi Satwant. Thank you for your lovely review. We are absolutely thrilled to hear you received such helpful service during your visit, and we look forward to welcoming you back to the store next time.— Three Social Media Team
After the samsung shop refused to helo…
After the samsung shop refused to helo transfer my data, Vicki kindly offered to help as i am a threr customer.i wish i had come to this shop first the experience was so much better.
27 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Hi Rekha! We're delighted Vicki provided outstanding support. Thanks so much for your fantastic 5⭐ review! — Three Social Media Team
It was amazing and with a skilled agent…
It was amazing and with a skilled agent Rahat . Took me through which gave me more confidence with 2 sims operating and a good deal.
17 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Thank you for your lovely review, Sarah! 😊 It’s wonderful to know that Rahat made your experience a positive one. -Veronica
Very good service
Very good service, Caitlin explained everything very clearly. Thank you
17 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Hey Jen! 🌷We’re thrilled to know Caitlin made your visit special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
i have been given service by raluca and…
i have been given service by raluca and she was amazing her customer service was really good and i will be back again
16 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Wow, Mohammad! It feels incredible to know Raluca made everything seamless and ensured a smooth experience. We can’t wait to welcome you back again! -Neha
Antwoord van Three UK - 3Store Leicester (Highcross)
That’s impressive, Kranthi 🎯 We’re glad the support felt top-tier and left such a strong impression 🌟 -Arvind
At three leicester high cross
My experience at Three leicester was wanderfull, the lady that put me through made it so easy for me to understand the concept of how everything works and i was so satisfied with the service she provided for me,moreso it wasn't time consuming like i thought. Vessy is the best member of staff i have come across today and thanks for the service.
14 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Fantastic to hear, Amin! 🌟
Vessy sounds like she really went above and beyond to make your visit a great one. Thank you for the kind words, it means a lot! 💛 -Ayesha
Great service from Raluca and Hailey
Great service from Raluca and Hailey, thank you
8 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Hi Melisa, really appreciate your feedback! 😊 Brilliant to hear Raluca and Hailey took great care of you. -Ayesha
Great service
Three Customer advisors in the Highcross store, especially Vessy, Mo and Rahat were extremly helpfull and positive while transfering thousands of photos and files manually due to an error on the phone.
6 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Hi there, thank you for sharing your feedback, we are glad that Vessy, Mo, and Rahat at our Highcross branch looked after you so well and stayed incredibly positive while handling your difficult data transfer completely manually! Your appreciation means a lot to us. -Shivam
Excellent service from muks sorted me…
Excellent service from muks sorted me out with great deal with the SIM only plans and talked about the rolling contract that I don’t use gave me advice
4 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
That's impressive, Faiz. We're glad that Muks was able to help you get the best deals. Thanks for this amazing 5 ⭐ review.- VodafoneThree Social Media Team
Caitlin customer advisor really helped…
Caitlin customer advisor really helped and suggested me the best plan as iam a student she suggested the best
3 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Love this, Emjala 💫 thrilled to hear Caitlin provided such skilled and clear guidance to find a plan that fits perfectly. Wishing you plenty of smiles ahead 😊 -Arvind
Raluca and Mo very good thank you
2 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Love hearing this, Mohit 💫 We're glad to know Raluca and Mo provided stellar care for a superb experience 🌟 -Arvind
Great service Raluca
26 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Thanks for the review, Vlad 🎉 We're pleased Raluca provided such prompt care and stellar support. -Arvind
exceptional service from Raluca
exceptional service from Raluca, found exactly what i needed great deal
25 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Leicester (Highcross)
Vasile, we’re happy to hear Raluca provided such exceptional support and matched you with the right offer. Thanks for taking the time to leave a review. -Ayesha
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.