Three UK - 3Store Trowbridge Reviews 

107
•
TrustScore 5 uit 5

4,9

Unit 40,, The Shires, BA14 8AT Trowbridge, South, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We just extended our joint 3 contract inshore, we were thinking of leaving but Phil in the Trowbridge store did us an amazing deal. He was very friendly & excellent knowledge on what's available. We... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I explained to Alex that I needed a contract with more GB than the 4GB I currently had. He clearly explained some different options and costs to me after which I chose my preferred new contract. I ask... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I have been in touch with three customer service and shops for three months now trying to close down a mobiles broadband contract. Absolutely awful. Each time I’m reassured things will be resolved.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tried to be as efficient as possible setting up the new phone process and tried to save money. Scarlett and Phil answered all our questions and were very friendly and helpful. They explained the pros... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Trowbridge

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • Unit 40,, The Shires, BA14 8AT, Trowbridge, South, Verenigd Koninkrijk

  • 01225762659

4,9

Uitstekend

TrustScore 5 uit 5

107 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(107)

33.970 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Gary and Nash were very helpful today

Gary and Nash were very helpful today. They managed to save me some money on my contract, so I’m very happy

18 oktober 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi Victoria, thank you for taking the time to leave a review. We're delighted to know Gary and Nash left such a positive impression. We truly appreciate your feedback.

- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was helpful with my upgrade and…

Gary was helpful with my upgrade and helped with the transfer. Cheers

13 oktober 2026
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Hey, John. We're thrilled to hear that Gary was able to make your upgrade process smooth and easy. Thank you for choosing us! 😇 - Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks to Three.

Hi,
Always very helpful in Trowbridge , nice staff, i saw Gary this morning and eas only to pleased to help me with 3 wi fi.
Thanks,
Nick.

8 oktober 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hey Nicholas, thank you for taking the time to leave us a fantastic 5⭐ review! 😊 We're thrilled to hear that Gary provided such outstanding support during your visit to our Trowbridge store.- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrading mobile contracts

Scarlet was very professional and thorough to find the best plans for the different scenarios presented to her. She was very helpful in general question answering.

27 september 2026
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Antwoord van Three UK - 3Store Trowbridge

Hi there, thank you for sharing this amazing 5⭐ review. It's lovely to see Scarlet recognised for taking the time to understand your requirements and help you explore the options available.

Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Was having major problems with my…

Was having major problems with my previous provider ( Voxi ). So went in store to talk to Gary and see if I could sort out a new provider and home broadband . Half an hour later , I’m leaving with the perfect set up . Brilliant job .

27 september 2026
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Antwoord van Three UK - 3Store Trowbridge

Hi Steve, thanks for taking the time to leave a review. We're delighted to hear Gary helped you find the right setup and got everything arranged so smoothly during your visit.— Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Scarlett was great

Scarlett was great. Didn't talk down to us and was very helpful.

25 september 2026
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Antwoord van Three UK - 3Store Trowbridge

Hi Andy, what a lovely review to receive. Scarlett clearly made a positive difference and ensured you felt supported every step of the way.

Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Scarlett was amazing and very…

Scarlett was amazing and very understanding. She was very helpful

25 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Thanks a ton, Lin! 🎉 We’re so glad everything went perfectly with Scarlett. See you soon! 🥰 — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex and Gary were very helpful and…

Alex and Gary were very helpful and quick! I needed to purchase a new phone as i dropped and damaged mine. They helped me with the set up for the new one very quickly knowing i had to be somewhere else! Would highly recommend

24 september 2026
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Antwoord van Three UK - 3Store Trowbridge

Hi Helen. Thank you so much for taking the time to leave such a wonderful rating! We're thrilled to hear that Alex and Gary got your device back up and running smoothly during your visit. 😇 - Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Nashrin was very helpful with our…

Nashrin was very helpful with our contract

19 september 2026
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Antwoord van Three UK - 3Store Trowbridge

Hi Mike, thanks for the amazing feedback. We are happy to know that Nashrin delivered exceptional assistance by helping you with your contract and made your experience a pleasant one.
-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Nash was great

19 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi Mike, thanks for the brilliant feedback. We are delighted to know that Nash provided top tier assistance and ensured everything went smoothly and hassle free.
-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Vary and alex very helpful

14 september 2026
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Antwoord van Three UK - 3Store Trowbridge

Hi Shane, it's great to know Vary and Alex helped make everything straightforward. Thank you for taking the time to share your experience.

Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff. Transfer everything over to my new phone. Alway polite and helpful when I need help. Alex was very good. Would definitely recommend.

14 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hey Elizabeth, we're glad to hear Alex was able to help get everything across to your new phone and provide the support you needed. It's great to know you can always rely on the team for assistance whenever you need it. Thank you for the feedback. 😊💚
-Three Social Media Team.

Beoordeeld met 5 van de 5 sterren

Gary and Alex were extremely helpful

9 september 2026
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Antwoord van Three UK - 3Store Trowbridge

We love hearing this, Jean. What a lovely shout-out for Gary and Alex. We're delighted their support was so appreciated. Thanks for sharing the love.
Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was very patient and helpful

Gary was very patient and helpful, considering I was asking very basic questions.

9 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi Carole, we’re pleased Gary took the time to guide you through your questions and make things clearer along the way. It’s great to know his approach contributed to a positive experience — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Great job Phil, fantastic deal

We just extended our joint 3 contract inshore, we were thinking of leaving but Phil in the Trowbridge store did us an amazing deal. He was very friendly & excellent knowledge on what's available. We now don't have to shop around as I'm sure the deal can't be beat. Saved us some shoe leather aswell. Great job Phil, thanks so much, Mark & Ali

7 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi Mark, it’s great to know Phil made a real difference with the contract extension and found an option that suited the requirements. His welcoming approach and knowledge of the available choices clearly made the decision easier, while avoiding the need to spend extra time comparing alternatives. We’re delighted to see such appreciation shared for Phil, Mark and Ali — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Clear and helpful advice given - very happy with the service received.

I explained to Alex that I needed a contract with more GB than the 4GB I currently had. He clearly explained some different options and costs to me after which I chose my preferred new contract. I asked several questions about changing my phone in the future and again Alex explained clearly the choices to suit me. An excellent advisor.

3 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hello Janis, we’re pleased Alex provided clear guidance and helped you choose the right contract. Thank you for sharing your experience! - Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful staff- the store manager…

Really helpful staff- the store manager and alex were lovely and helped me with phone upgrade and getting my new phone all up and sorted- super friendly

3 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi Katie! 🎉 Thank you for this amazing shout-out to Alex and our store manager. They both loved helping you out and making sure your new phone was ready to go! 😎 — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited the three store in Trowbridge…

I visited the three store in Trowbridge and spoke to Alex about broadband. He was very informative and the process of setting the broadband up was super straight forward. Would highly recommend three

1 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hey Tim, we're glad to hear Alex was able to provide clear guidance and make getting your broadband set up simple and hassle free. It's great to know the support you received left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media team.

Beoordeeld met 5 van de 5 sterren

Alex and Phil were excellent and very…

Alex and Phil were excellent and very helpful

1 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Thank you for your review, Julie! We’re glad to know that Alex and Phil provided such fantastic support and made such a positive impression. 🌟 — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary and Nash were very helpful in my…

Gary and Nash were very helpful in my quest for WiFi.
Great staff and they knew what they were talking about.

29 augustus 2026
Review zonder uitnodiging
Logo Three UK - 3Store Trowbridge

Antwoord van Three UK - 3Store Trowbridge

Hi Cady, thank you for your review. We're delighted to hear Gary and Nash provided the support needed to help you find the right broadband solution. It's great to know their expertise made such a positive impression. 💜

Three Social Media Team

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