Three UK - 3Store Trowbridge Reviews 

108
•
TrustScore 5 uit 5

4,9

Unit 40,, The Shires, BA14 8AT Trowbridge, South, GB

•

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Beoordeeld met 5 van de 5 sterren

We just extended our joint 3 contract inshore, we were thinking of leaving but Phil in the Trowbridge store did us an amazing deal. He was very friendly & excellent knowledge on what's available. We... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I explained to Alex that I needed a contract with more GB than the 4GB I currently had. He clearly explained some different options and costs to me after which I chose my preferred new contract. I ask... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I have been in touch with three customer service and shops for three months now trying to close down a mobiles broadband contract. Absolutely awful. Each time I’m reassured things will be resolved.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tried to be as efficient as possible setting up the new phone process and tried to save money. Scarlett and Phil answered all our questions and were very friendly and helpful. They explained the pros... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Trowbridge

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • Unit 40,, The Shires, BA14 8AT, Trowbridge, South, Verenigd Koninkrijk

  • 01225762659

4,9

Uitstekend

TrustScore 5 uit 5

108 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(108)

33.970 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Gary and Nash were very helpful in my…

Gary and Nash were very helpful in my quest for WiFi.
Great staff and they knew what they were talking about.

29 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi Cady, thank you for your review. We're delighted to hear Gary and Nash provided the support needed to help you find the right broadband solution. It's great to know their expertise made such a positive impression. 💜

Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Nash and Gary are fantastic

Nash and Gary are fantastic! They helped me get everything I needed... and even something I hadn't thought of. Great team.

29 augustus 2026
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Antwoord van Three UK - 3Store Trowbridge

Thanks so much, Barney! 🎉 We’re so happy that Nash and Gary could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was great

Alex was great. He was very friendly and informative. He also helped me with moving everything over from my old phone to my new

27 augustus 2026
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Antwoord van Three UK - 3Store Trowbridge

Hi Brenda, we're thrilled to hear that Alex was so friendly and helpful with setting up your new phone and transferring everything over. Enjoy your new phone, and thank you for choosing us! 😇 - Three Social Media Team

Beoordeeld met 5 van de 5 sterren

What a Fantabulous experience at the…

What a Fantabulous experience at the #ThreeStore at #TheShires of #Trowbridge

5+ stars to Liam and Phill who exhibited exemplary #CustomerService

ThankYou

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Your shout‑out is WOW, Nagmeldin ✨ Fantastic to know Liam and Phill delivered such exemplary care and top‑tier support at our Trowbridge store. Thanks for sharing the love 💙

- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Nash Trowbridge shoo

Nash was great with my upgrade today. Very informative. Andy funny!

Andy B

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hey Andy! It’s wonderful to hear that Nash was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ – Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Nash - Trowbridge shop

Nash was extremely friendly and helpful. Advised on a variety of options before achieving the best deal. Very professional with her advice. Felt we left as friends due to her warm friendly attitude. Her manager should be very proud to have her on his team x

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi Sandra, thank you for sharing your experience. We’re pleased Nash took the time to understand your requirements, explore suitable options and provide an experience that made a lasting impression. — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was a great help great service…

Gary was a great help great service friendly will use again

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi there, we're delighted to hear Gary provided such attentive and supportive service. Thank you for the wonderful 5⭐ review!-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent clear advice and very…

Excellent clear advice and very friendly! Alex Customer Advisor

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hey Sally, thank you for your lovely feedback. We’re so glad to hear you had a great experience with Alex 😊-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Scarlett was more that helpful

Scarlet was more that helpful

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hello Iris, it’s great to hear Scarlet made your experience smooth. Thank you for taking the time to leave us this 5 ⭐ review – Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience …

We arrived in the Trowbridge store today do a business upgrade on our contract phones and pad.
Scarlett was the sales advisor. She was knowledgeable and very polite. Explained everything thoroughly with us. Definitely an assest to the team.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Wow, Vince! Scarlett is truly our champ for going the extra mile with your business contract and iPad today. Thanks for sharing such a standout experience! 😉 — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely lovely to talk to and very…

Absolutely lovely to talk to and very helpful towards me. I would love for nashrin to get a pay rise such a lovely lady and has given me the best experience!!

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hey Chloe, you’ve made us smile big! 🥰 Nashrin turned your visit into something fabulous, friendly, and sparkling with good vibes. We’re overjoyed she could give you the best experience.
— Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing! I have had my last 2 phone's form 3. Both times I have been served by Ben and he has been so friendly and aways got me an amazing deal.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Thank you for your feedback and loyalty, Leiland. Ben will be so happy to know he’s been able to help you twice and has made your experience enjoyable. 😊 – Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Realy great friendy service from Nash…

Realy great friendy service from Nash 10 out 10

18 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hey Sharon, we’re delighted to know Nash made your experience a positive one. Thanks for sharing your thoughts with us 🙌
-Three Social Media Team.

Beoordeeld met 5 van de 5 sterren

Unreal service from the staff today

Unreal service from the staff today. Great advise and help with what I needed. Supportive and friendly girls. Very lucky I got to be served by them today. Massive credit to the Trowbridge store.
Thank you so much, Nash and Scarlett 🩶

12 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hey there, we’re really pleased to hear that the team at our Trowbridge store, especially Nash and Scarlett, provided such great support during your visit. Thank you for taking the time to share your experience. 😊
-Three Social Media Team.

Beoordeeld met 5 van de 5 sterren

Alexandra was very helpful gave me a…

Alexandra was very helpful gave me a amazing deal and saved me money on my previous contract

8 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Wow, Jon! 🌟 Alexandra amazing service truly stands out, and we’re thrilled to know you had such an incredible experience! ☺️ Thank you so much for the 5⭐ review!

Beoordeeld met 5 van de 5 sterren

Nashrin was amazing provide me with…

Nashrin was amazing provide me with very good service

4 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

That’s impressive, Christopher 🎯 We’re pleased Nashrin’s top‑tier support made such a positive impression 😊

- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Walking for help!

I needed help with setting up a second phone for my wife.
We had signed the second contract online but needed help in setting up.
Nash helped us and made sure we were happy before we left.
Great service.
Thanks Nash!

4 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi Andy, thank you for the fantastic 5 star review. We’re delighted that Nash provided clear guidance and ensured everything was ready for you both before leaving the store.-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service. Very helpful and polite.
Thank you Scarlett & Gary

3 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hi Jane, thank you for taking the time to leave a review. We’re delighted to know that Scarlett and Gary offered exceptional support and created a seamless experience.
– Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Very helpful and friendly

29 juni 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Trowbridge

Hello there, thank you for your review. It's always lovely to read such nice feedback.

Beoordeeld met 5 van de 5 sterren

Tried to be as efficient as possible…

Tried to be as efficient as possible setting up the new phone process and tried to save money. Scarlett and Phil answered all our questions and were very friendly and helpful. They explained the pros and cons of each phone clearly and helped us understand the benefits of different add ons

29 juni 2026
Review zonder uitnodiging
Logo Three UK - 3Store Trowbridge

Antwoord van Three UK - 3Store Trowbridge

Hi Beth. We are pleased to hear that Scarlett and Phil made your transition to a new device remarkably smooth, addressing all your queries and explaining the different features to help keep things cost-effective for you. — Three Social Media Team

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