Thunders Love Reviews 

Beware of buying anything from this untrustworthy company! In December, I placed a £250 order for socks to be delivered to me in England before Christmas. They claimed they had been dispatched by FEDEX but have failed to provide evidence of the shipment being delivered to my address. Thunders Love won't take responsibility for this shipment and they won't give me a refund for a parcel which never arrived. They no longer respond to my emails.

Like others have noted, these socks are not well made. Seams coming apart and holes forming after one careful wash. Given the hefty cost I expected excellence. I have contacted their customer services and sent photos of the poor stitching but no response as yet.

The socks look lovely but out of 5 pairs 2 have developed holes on the seam across the front of the foot/toes. They really need to up their quality control for £25+ a pair.

I brought two pairs of socks from thunders love, during which time I moved address. The socks were never delivered and in time returned to thunders love. I emailed, they replied fairly swiftly, and for no extra charge they sent to my new address. I’ve now received them, and I think they are the best socks I’ve ever worn. I really don’t know why all the bad reviews. I know I only have one review on here, and to me that usually means a fake review, but I’m simply reviewing now because I truly couldn’t understand why they had a low rating. I never ussualy review anything. But I’ll be buying again, very happy customer.

Ordered in December. No package was delivered. No response to my numerous emails. No customer service at all. AVOID.

Beware of Import Duty.
Thunders Love Socks tick the ‘customer covers all costs box’. Nearly 25& additional cost!
Also the quality has deteriorated massively over the last couple of years. Socks do not last very long.

Great marketing. Poor product. The socks look soft and luxurious but feel like a fishing net for feet. The product fails to live up to any/most of the claims made by the manufacturer.

I really like the style of these socks and I like to support small companies. Sadly both pairs I have bought have developed holes very quickly, so I’d say they are not very durable. Their customer service seems to be lacking too because they have never replied to my email when I reached out to them. I’ll take my business elsewhere I guess. A great shame.

Customer relations nil; merchandise quality nonexisten( it never arrived)
Wish I had read the reviews below before ordering.The Sunday Times needs to review its contributors where this Company was promoted. Total disaster.

Fuyez ce site, c'est une arnaque!!!
j'ai commandé il y a 3 semaines 2 paires de chaussettes et payées! a ce jour et après 10 mails demandant ou en était ma livraison je recois un numéro tracking DHL , ce numéro n'existe pas !!! donc A R N A Q U E

Jamais reçu ma commande. Restent injoignables.
Très mauvaise expérience. A fuire comme la peste

WARNING: DO NOT PURCHASE FROM THIS COMPANY. This company is untrustworthy and unethical in their operations. They fail to pay their contracted suppliers for the work produced for marketing purposes. The owner's extreme unprofessionalism has led to outstanding payments for completed work. AVOID.

Hallo, ich hatte schon bestellt und bin sehr skeptisch geworden, als ich hier (nach der Bestellung) die Erfahrungen gelesen hatte. Heute ist das Paket mit UPS angekommen. Ich habe Express geordert und innerhalb von zwei Tagen waren die Socken da. Und was soll ich sagen: Sie sind wunderschön. Die Qualität ist dem ersten Eindruck nach sehr gut, ich werde sie waschen und hoffe, dass das so bleibt. Nur die sehr aufwendige Verpackung, jedes Paar Socken in einer eigenen Schachtel würde ich aus Umweltgründen überdenken, vielleicht geht das etwas einfacher. Aber alles in allem: 5 Sterne.

I had the same experience as previous reviewers. I followed the process on their website to cancel orders but I had no reply and still received them. I was advised i should refuse delivery but that is not possible to do. I sent them back following the returns process but they returned them to me - twice! - that cost me £20.Now they do not answer my emails. I have not been able to return them. I feel like they have stolen from me.

I can not give O but I would like !
This Company is a Scam. I never receive my order. They told me it’s because I choose national postal service but it’s almost 2 months and I dont receive my order.
They block me in Instagram because I write a bas comment about them. And they don’t answer me by email.
Shame on you Thunders Love. You steal the money of poor people. 90 euros lost !!

I have ordered before Christmas, I have never received anything.
I have requested a refund, no news.
I have been told that I hadn't given the address! But obviously I had given the address during the order!
Now I am being sent one of the 6 pair of socks I had ordered. No news about when I am going to receive the other ones. I want a REFUND as these were Christmas gifts. But I have no news.

They do not follow their own returns procedure.
They’ll tell you to send it back, perfectly packaged, and then refuse to accept it.
Desperately bad customer service, all further contacts ignored. I don’t even know about the product, but they might have good reasons not to accept returns. DO NOT BUY FROM THEM!

Jamais reçu mes chaussettes. Commande de 120€. Aucunes nouvelles sur l’émail de contact malgré de très nombreuses relances. Des échanges via WhatsApp mais sans m’apporter de solutions. Très mauvaise expérience. Je déconseille vivement.

I've been stupid enough to buy 2 or 3 times from Thunders Love because they make pretty socks! But each time I've regretted it badly as the socks dont last for more than 2-3 weeks. Then they will be with big holes, especially at the heel as they are made really bad with a very thin and loose structure. And with a price of 20-25 BP that's a bit expensive. I will never buy any Thunders Love socks in my life!

Do not order from these people. They will not fulfill. Despite many, many polite and reasonable emails THUNDERS LOVE absolutely failed to make good on a 60 euro order I made in early December. I took the case to Paypal disputes and it was resolved in my favour (because I had abundant proof of the company's shameless delinquency). Do not waste your money and time on these wildly expensive items (which you will probably not receive anyway). And don't let their happy-happy cutesy-cutesy socials fool you, either; they are rip-off artists.