Thunders Love Reviews 

Whatever you do - PLEASE PLEASE DON’T PURCHASE ANYTHING from this website; it’s 100% a scam!!
I returned a ridiculously overpriced and terrible quality hat and they are denying ever receiving it. I am now out of pocket £90. They are liars, scammers and they will steal your money…

Très déçu par la qualité et la finition des produits !
Vert disappointed by the quality and the finishing of the product !

I originally bought TL socks on Mr Porter and like them. Thought I would buy direct next time. Didn’t realise that they are sent from Spain or Portugal. They took 7 days to arrive. I emailed TL about delivery and received an unhelpful email in Spanish.
Won’t do that again….

I bought some socks from a U.K. retailer. I like them. At the beginning of December I placed an order directly with them for a beanie, a scarf and socks. They were presents. Both arrived after Christmas poorly packaged in make shift cardboard and taping, it definatley wasn’t from a brand that cares about their look,i returned the scarf and beanie as I thought the quality poor for €210 and thought I might as well keep the socks. I returned the good via post office, tracked and signed. I have proof that they arrived but was fobbed off, eventually they say they found them but there is postage to pay, despite emailing proof of payment, I still haven’t had a refund and will now got through the bank for a chargeback. These guys have no customer service at all , it’s a marketing exercise and a warehouse in Spain despatching them to unsuspecting people via Instagram.

Miserables Kundenservice. Kein Austausch von mangelhafter Ware möglich. Keine Antwort nach Erklärung des Problems erhalten. Mehrmals erfolglos kontaktiert. Keine Problemlösungskompetenz.

VORSICHT !!!!!!!!

Ordered 9 pairs 1 month ago. Never received! Pleade be careful. Customer service never got back to me.

Their customer service is as poor quality as their socks. I bought five pair of their recycled cotton socks and after a year not one sock is wearable. Elastics began pulling out after a few washes, holes started after a month or two. Their claims to quality and environmental commitment amount to lipstick on a pig. When I wrote their customer service department and complained I received no response.
My constructive criticism...be honest about your socks: they are meant to be used for sock puppets, not walking. And respond to emails from customers.

Have not received my socks ordered 24. April (!) I have written several email, but customer service is not responding. No socks and no refund. This surely is fraud company? I’ve read similar customer reviews by people not receiving socks nor money back.

I never received my socks (not Thunder Loves fault), but I know that UPS have closed the case with Thunder Love and it is up to them to either refund the money or send me some new socks. I have been writing to them several times the last month, but I don't hear anything from them.

These socks don’t come cheap, but the quality of design, knit and customer service is truly amazing. Manufactured in EU (Portugal).