TicketsCenter Reviews 

This was an excellent ticket purchasing experience!

SCAM⚠️⚠️⚠️ DO NOT BUY FROM THIS SITE. They sale insurance for the tickets you’re purchasing at an additional fee and will not allow you to cancel for any reason other than the event being canceled and they do not disclose this. This site is very manipulative. It is not an official site and you are buying from a third-party that charges you 3 to 4 times what the actual ticket cost. Use Ticketmaster or order from the venue website. Do not use this site unless you want ripped off you will not receive your tickets until one or two days before your event then it’s hard to print off or to find the link in the email also they are known for their tickets not actually been accepted at the venue that they sell them from. Beware beware beware do your research and do not order from this site.

DO NOT USE THIS COMPANY TO BUY TICKETS!!!
I purchased 6 tickets for a comedy show in Sacramento, CA. in June 2026 for a show in mid-September 2026. These were specific to our needs, ADA accessible since 2 tickets were for wheelchair users. The emails received by me from this site were weekly, stating the tickets will be released to my inbox just before the show date. They stated 100% guarantee, total customer satisfaction, a trusted, reliable source, bla, bla, bla. THEN, I was informed the day OF the event that my tickets were CANCELED!!!!
We were traveling from out of town, had arranged babysitters, made dinner reservations and 2 guests were already on the road when they called to inform me my tickets were cancelled. This was just 3hours before the show!! They are scamming everyone into believing they are a secondary source of tickets, one that is approved of by the venue. They are NOT. They are third party. They had my money for over three months. Apparently, they wait until the day before the show to see if there are any tickets even available (undoubtedly at a lower price than I paid) then decide to get them. I was refunded but only the ticket price, not for any of my additional expenses and aggravation. BEWARE!!

That’s an amazing experience so quick and easy!

Quick and easy

Don't understand why there's an option to pay to protect my transaction. So does that mean my transaction is not guaranteed?

I am not a computer person but the site was easy to use and I got my ticket in seconds. I am a fan and I am happy the process was quick and easy.

Definitely wish I could give a zero star. I typed in the name of the organization putting on the play and they site I got was a picture of the actual building and name of the company… How was I to know it was a scam from tickets-center.
I found out later I paid almost 3 times the price of the ticket from the original organization. And they lied and said that I had chosen the best seats available, which was not even remotely true. Yes, my stupidity for not calling the company direct but I’m so used to ordering things online from good companies.
tickets – Center is definitely a scam disreputable, unpardonable, crap organization.

Terrible customer experience. I paid approximately $200 for two tickets that show a value of $52.65 each. When I realized that I needed to attend the same show on a different date, I contacted Tickets-Center by phone, chat, and email.

I understand that they have an “all sales are final” policy, but I was not only requesting a refund—I also offered to exchange the tickets for another performance of the exact same show. They refused to provide either option and simply repeated their policy without making any meaningful effort to resolve the issue.

A company can have policies while still providing reasonable customer service and considering exceptions, especially when a customer is willing to accept a date change instead of a refund. Their inflexibility, high resale pricing, and lack of a practical solution made this an extremely frustrating experience. I will never purchase tickets through Tickets-Center again and strongly recommend buying directly from the venue’s official website instead.

Fast, easy, and convenient. Like those characteristics when ordering.

USER EXPERIENCE: Good grief. CAN't YOUR MAPS SHOW THE ACTUAL SEATS AND ROWS IN THE VENUE??? I BOUGHT NEARLY 200 DOLLARS WORTH OF TICKETS TO A MUSICAL AND HAVE NO IDEA WHERE THE ROW IS --VERY UNPROFESSIONAL

This is a fraudulent ripoff. The website makes you think you are buying from the venue. They post fake warnings that tickets are selling fast before tickets have even gone on sale legitimately. Stay away. You will overpay.

Great!, easy to order

This venue couldn't make it more difficult to see a show. Ticket purchases must be printed instead of added to phone wallet. After tickets are purchased they advertise the price of parking at the venue, at $69/vehicle. If I hadn't already purchased venue tickets I would have cancelled my plans to attend based on the bay and switch.

Is it possible to have the tickets sent to another address? That would be most helpful when ordering for a special event such as a birthday.

I like the side it was nice and easy to order tickets