Timberwise Reviews 

Very disappointed with the work they've done in my house. They "fixed" the bedrooms walls that had an ugly damp. They guaranteed for 10 years 😅 but after few months they finished their work the damp is back with lots of mould
Thanks a lot "great" company

Friendly, efficient, a good job done.

Survey and quotation completed quickly and arrangements for damp proofing work too. Work undertaken after extensive protection of room contents by helpful staff ( Norman, Richard and plasterer Justin) over 3 days.

so if i have work done on the corner of the house outside with pointing by another firm,are you going to come back & plaster the inside then as its suppose to be under guarentee plus it needs re-doing again after all that is done because no filler or anything has been done the guy basically plastered over a wet wall whats the sense in that?
we didnt employ you to do plastering we employed you do fix the leak, this was not told to me i have autism & was on my own on the day when the survey was done and i can guarentee the guy never told me about pointing or anything he just looked outside,came inside took pictures of the black walls & went away with the quote
i only found out about re-pointing when the actual worker came to do the job & told me after he had plastered so what should of happened is the guy should have told me that i advise us not to go through with this until the outside gets sorted the walls gonna be the same again so basically robbed of 2k thanks alot preying on vulnerable ppl

that bloke who came from another firm never even heard of drytek he had to google it and this is a guy with 0ver 30 years experience plus he said the work done should have cost around 1000 not 1900 so how you can get away with plastering a small part of a wall for nearly 2k i really done know its rediculous no way does that job cost that much pure rip off & conned

Fantastic service from Timberwise from start to finish. From the administration team, surveyor and the tradesmen on site carrying out the works. Would definately recommend.

Graham from the Liverpool branch was very kind and helpful-- carefully explaining the repairs needed, even when they weren't ones that timberwise does. Would definitely use them again.

Timberwise were fantastic. From the initial survey right through to the work being completed.Stuart & Nick were very efficient, fast and did a a great job. Would highly recommend.

Second occasion using Timberwise on another property. Excellent work carried out promptly and efficiently.

Great work by tradesman Steve, took the time to explain everything that he was doing and very happy with the result. Communication from the office team could have been clearer and it took 11 days for us to get our report after chasing a couple of times, rather than the advertised 5-7 days.

Unlike other reviewers we have not been able to get this company to provide simple quote for woodworm treatment. They insist on you paying for a survey first (which we’ve already had) and after asking several times for just a quote they keep pushing the survey. Bit of a scam!

We have used Timberwise South West on about 4 occasions for damp proofing, tanking work and most recently for woodworm treatment. We have always found them extremely professional, reliable and their work is of a very high standard.

In fact on the last couple occasions when we needed some work done, we went straight to Timberwise and did not look at any other company / get any other quotes. I would say their prices are competitive, but probably not the cheapest but then you get what you pay for and Timberwise work comes with a 20 year guarantee.

I wouldn’t hesitate to use them again / recommend them to someone else.

I had no clue where to begin with the damp issues in my home. I spoke to Lorraine who reassured me that I was doing the right thing and booked me in for a survey I cannot thank Lorraine or Timber wise enough for their help. My call and follow up correspondence have been dealt with empathetically and professionally and I am confident that any work carried out will be dealt with in the same manner. It’s such a relief to finally have some one on my side. Many thanks.

I cant get an answer on the phone to book a survey...

Called Timberwise to look at a patch of rot on basement kitchen skirting board. Contact with Rachel to arrange the survey was prompt and professional. Tim the surveyor assessed the rot and gave excellent advice on how to tackle it. Friendly, professional and no nonsense from start to finish. Thank you Timberwise.

There was a damp patch found in my bathroom while having a home report done which was unknown to myself.
The team of contractors arrived on time and were polite and excellent at cleaning up after the job was completed.
Plumber, plasterer and the guy who removed the damp (not sure what trade he was) all were very professional.
I would highly recommend TIMBERWISE

Did everything they said they would. On time and in a friendly and clear manner. Thank you.

Service was excellent throughout and Justin did a good job. Only reason for not giving 5 stars is that the woodworm treatment has only just been done and only time will tell if 'it does what it says on the tin'...

My appointment time was set up quickly and efficiently. I had my survey today, by Craig, and was really impressed by his knowledge, professionalism, friendliness and level of detail covered. My report arrived hours after my visit and was helpful and thorough. Thank you, Timberwise. I wouldn't hesitate to recommend this company.

Tradesman Justin was exceptionally helpful. Explained everything clearly, finished all work well and as required, referring to us all the way through to ensure that we were happy with the job, cleared up after himself, even to the extent of sweeping the footway outside the front door to clear the dust. Always on time, and the company's initial response was quick and clear.

I contacted Timberwise due to damp issues in my flat. A free survey was arranged really quickly and Ashley came out. He was so knowledgable, professional and friendly. He took the time time to go through everything with me and made sure I understood the various issues. This made a real difference to me after being wrongly quoted by another company. The work was booked in within a few weeks and a chap from Moldex came and installed a vent. He was also very friendly and efficient. I have found Timberwise such a great company, so professional and good value for money. Will be recommending to my friends with similar problems and wouldn’t hesitate to use in future. Thank you!