Tiny Box Company Reviews 

3.785
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hi I was testing some different box options for a gift setting I am putting together and was very happy with what got. All going well I will be ordering more in the future. Thanks

Beoordeeld met 3 van de 5 sterren

Cardboard outer box crushed. Tissue paper in box had no protection, just put in box. Not even a plastic bag. Result: sone tissue paper unusable. Thankfully, it wasn't raining otherwise it would all ha... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been getting my boxes from Tiny Box for a number of years now. I love the quality of the boxes and the customer service is always fantastic. I would always recommend them if you're looking for an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Found this fabulous little online box shop by chance ..! Looking for a high end A5 gift box 🎁 This shop is excellent great prices quality materials and superbly packaged for transit , really lovel... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Vervoer- en verpakkingsbenodigdheden winkel

Informatie afkomstig van verschillende externe bronnen

We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(3.785)

503 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

White Tie Boxes

Fast shipping and arrived well-packaged! The item was completely safe and secure. Good quality tie boxes and arrived in a perfect clean condition. Excellent seller.

1 augustus 2026
Logo Tiny Box Company

Antwoord van Tiny Box Company

We’re so happy to hear your tie boxes arrived quickly, safely packaged and in perfect condition. It’s great to know you’re happy with the quality and our service. Thank you for your wonderful review!

Beoordeeld met 5 van de 5 sterren

These little boxes are absolutely…

These little boxes are absolutely superb! Exactly what I wanted. I could not be happier. Thank you very much indeed! Katrin

26 juli 2026
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Antwoord van Tiny Box Company

Thank you so much for your lovely review, Katrin! We’re delighted to hear the boxes were exactly what you were looking for and that you couldn’t be happier with them. We really appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Excellent from beginning to end.

Plenty of assistance preparing my design, and the boxes are top notch. Will happily use again.

31 juli 2026
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Antwoord van Tiny Box Company

We’re thrilled to hear you had such a positive experience from start to finish and that you’re delighted with the finished boxes. Thank you for choosing us for your printed boxes, and we hope to hear from you again soon!

Beoordeeld met 5 van de 5 sterren

Great range to choose from

super fast delivery . A great choice of products to suit all my needs and these little bags are perfect for my small gifts . A great price and range of colours.

2 augustus 2026
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Antwoord van Tiny Box Company

We’re delighted you’re happy with the range of products, colours and prices. It’s wonderful to hear our extra-small bags are perfect for your small gifts and that your order arrived so quickly.

Beoordeeld met 5 van de 5 sterren

Great friendly customer service

Great friendly customer service. Exactly what I was expecting having used the company several times. Highly recommend.

1 augustus 2026
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Antwoord van Tiny Box Company

Thank you for your kind feedback! We’re so pleased to hear you’ve consistently received the friendly service you expect from us. It means a lot to have you as a returning customer, and we really appreciate the recommendation.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Delivered promptly in great packaging.

31 juli 2026
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Antwoord van Tiny Box Company

We really appreciate you taking the time to leave a review! It’s great to know your gift boxes arrived promptly and securely packaged and that you were pleased with our service.

Beoordeeld met 1 van de 5 sterren

Rubbish Customer Service

Specifically paid for next day delivery (ordered on a Saturday to be sent out on the following Monday for delivery Tuesday as needed the box on the Wednesday) which didn't happen, so had to rush out and buy something else. Asked for a refund because of this as it wasn't needed as arrived too late, (it wasn't despatched so not Royal Mail's fault) and....silence. No response. Wanted the box as a sample for a meeting and then a potential very large order so Tiny Box have missed out massively. I'd avoid this company who cannot even respond to a valid complaint. Postage cost as much as the product for next day delivery!!!! AVOID!!!!

1 augustus 2026
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Antwoord van Tiny Box Company

Thank you for taking the time to leave your feedback. We are genuinely sorry that your order did not arrive in time for your meeting and completely understand how disappointing and frustrating this must have been, particularly when you had paid for next-day delivery and were hoping to use the box as a sample for a potentially larger order.

We would, however, like to clarify that your order was dispatched by us as planned. Unfortunately, it was subsequently delayed at the DPD depot, which was outside of our control. We appreciate that this does not change the inconvenience caused to you, and we are very sorry that you had to make alternative arrangements at short notice.

We have also reviewed the communication regarding your order and can confirm that our Customer Services team responded to you twice. We are sorry if you did not receive or see these responses, as we certainly would never want you to feel that your complaint had been ignored or that we were unwilling to assist.

We completely understand your frustration, especially given the potential, and we are genuinely sorry that this experience has affected your perception of us. We always strive to provide a high level of customer service, and we are disappointed that on this occasion we have not met your expectations.

Beoordeeld met 5 van de 5 sterren

I have just started a small business …

I have just started a new business and used the tiny box company is great for me with different options for me to use delivery times was amazing.

25 juli 2026
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Antwoord van Tiny Box Company

Thank you for your lovely review! We’re delighted that you chose us for your packaging for your new business, and we’re pleased to hear your order arrived so quickly. We wish you every success with your new venture and hope to supply your boxes again in the future.

Beoordeeld met 5 van de 5 sterren

Very pleased with my boxes

Very pleased with my boxes which arrived promptly and as promised

1 augustus 2026
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Antwoord van Tiny Box Company

It’s great to hear your boxes arrived promptly; thank you very much for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Good quality fair price speedy and…

Good quality fair price speedy and efficient delivery.

31 juli 2026
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Antwoord van Tiny Box Company

Thank you for taking the time to leave a review! It’s great to know you found our small matchboxes to be good quality and fairly priced, and that you were happy with the speedy delivery too!

Beoordeeld met 5 van de 5 sterren

Excellent communication and customer…

Excellent communication and customer support from the start and throughout the whole branding service.
This is why ive been a repeat customer of Tiny Boxes for years and why i will always recommend them.
Plus the boxes are great.
I will be ordering more!

29 juli 2026
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Antwoord van Tiny Box Company

Thank you so much for such a lovely review! It’s fantastic to hear you’re happy with your branded bangle boxes and the customer support you received throughout the branding process. We really appreciate your continued loyalty and look forward to your next order!

Beoordeeld met 5 van de 5 sterren

Quality and speed of service.

Quality and speed of service.

30 juli 2026
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Antwoord van Tiny Box Company

Thank you for taking the time to leave a review! We’re glad you were happy with the product and that your order reached you quickly.

Beoordeeld met 5 van de 5 sterren

All’s well that ends well!

I wrote a review in exasperation last Saturday because of an order which had gone missing and even when The Tiny Box company tried on two more occasions to replace it, something went wrong every time. However, in the end, I received my order and had my money refunded as acknowledgement of the stress caused. I’ve used Tiny Box for around 10 years and this was the first time anything had gone wrong. I remain a loyal customer!

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Tiny Box Company

Thank you so much for your updated review and for your understanding throughout what was a very frustrating situation. We’re really sorry for the problems you experienced, but we’re grateful that we were able to get everything resolved in the end. We truly appreciate your loyalty over the past 10 years and are so pleased to have you as a returning customer.

Beoordeeld met 5 van de 5 sterren

Great little boxes

Great little boxes, good value, speedy delivery & easy transaction. Will definately buy my supplies of boxes from Tiny Box Company in future.

30 juli 2026
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Antwoord van Tiny Box Company

Thank you for your lovely review! We’re so pleased you were happy with our postal boxes and our quick delivery. It’s fantastic to hear you’ll be coming back to us for your future supplies. We really appreciate your support! 😊

Beoordeeld met 5 van de 5 sterren

Great product quick delivery good value…

Great product quick delivery good value for money

22 juli 2026
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Antwoord van Tiny Box Company

Thank you for your review! We’re really pleased to hear you were happy with the product, speedy delivery and value for money. We appreciate you choosing Tiny Box Company!

Beoordeeld met 5 van de 5 sterren

Great gift bag exactly what I was looking for.

Great selection of items, good prices and super fast delivery.

29 juli 2026
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Antwoord van Tiny Box Company

Thank you for your lovely review! We’re so pleased to hear you were happy with our selection, pricing and speedy delivery. It’s great to know our small gift bags were just what you were looking for!

Beoordeeld met 5 van de 5 sterren

Items were just as required and…

Items were just as required and finished my project perfectly.
Great communication from the seller 👍🙂

29 juli 2026
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Antwoord van Tiny Box Company

Thank you for your kind review. We’re so pleased to hear the postal boxes were exactly what you needed and helped complete your project perfectly. It’s also lovely to hear you were happy with our communication. 😊

Beoordeeld met 5 van de 5 sterren

Perfectly met my photo book…

Perfectly met my photo book requirement. Appears well made. Good design. Arrived ahead of schedule. Fair price.

28 juli 2026
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Antwoord van Tiny Box Company

We’re delighted to hear that our photo presentation box was just what you needed for your photo book and that you were pleased with the design, quality, delivery time and price. We really appreciate your feedback and taking the time to leave a review!

Beoordeeld met 5 van de 5 sterren

Fast and efficient service

Fast and efficient service, and good quality products.

21 juli 2026
Logo Tiny Box Company

Antwoord van Tiny Box Company

Thank you for your review! We’re really pleased to hear you were happy with the service and the quality of our gift bags. We appreciate you taking the time to share your feedback. 😊

Beoordeeld met 5 van de 5 sterren

excellent product

28 juli 2026
Logo Tiny Box Company

Antwoord van Tiny Box Company

We’re delighted to hear you’re pleased with the quality of your A3 presentation box. Thank you for taking the time to share your feedback and leave us a review; we really appreciate it!

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