This company is second to none. I ordered a cooker and was delighted with it and the price was excellent. A lovely man emailed me to say they had a new model coming in and the model I ordered was no l... Toon meer
Bedrijf heeft geantwoord
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Tadhg O'Connor were so easy to do business with and the price was reasonable. I found the product I was looking for and placed the order without any difficulties. The product was well packed and deliv... Toon meer
Bedrijf heeft geantwoord
This is customer service at its Irish best. Ordered items online (great website experience) - confirmation received - got an email about an hour later “would I accept a substitute for an out of stock... Toon meer
Bedrijf heeft geantwoord
Had dealings with TOC rathkeale furniture. The wrong product ordered and then to top it off I didn’t get a call back like I was promised. Very disappointing as I’ve had dealings with Newcastle West an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bouwmaterialen marktplaats
- ook in
- Elektrische apparatuur groothandel
- IJzerwarenwinkel
- Loodgieterwinkel
- Sanitairwinkel
- Slaapkamermeubilair winkel
Over Tadhg O'Connor Ltd.
Geschreven door het bedrijf
Tadhg O'Connor Ltd is a prominent Builders Providers and Home Improvement Centre, serving as one of Munster's leading establishments. With a legacy of 45 years, this family owned and operated company has been an integral part of West Limerick's business landscape. In 1978, Tadhg O'Connor Senior, a teacher at the time, recognized an untapped market in Rathkeale for a Builders Providers store. Embracing the challenge, he embarked on this endeavor, and the rest is history.
Building upon the foundation laid by their father, Tadgh’s sons now lead this family business and have embraced the opportunity to steer the company to new heights. Their ambitious vision and passion for innovation shape the company's present and future. Through unwavering dedication and hard work, Tadhg O'Connor Ltd have expanded over the years to three stores. Two builders’ providers outlets in Rathkeale and Newcastle West which include garden Centre's, as well as a state-of-the-art Furniture & Electrical showroom spanning 40,000 square feet in Rathkeale.
Community engagement is ingrained in O'Connor's business ethos. Alongside providing employment to nearly 100 individuals across our three stores, we have consistently supported local charitable, social, and sporting organizations, a commitment that will endure. At Tadhg O'Connor Ltd, our knowledgeable team sets us apart, consistently delivering a friendly and reliable service that goes above and beyond for our customers.
Our company mantra, "From Foundations to Furnishings," aptly reflects our ability to cater to a diverse range of needs, whether for professional builders, tradespeople, or home DIY enthusiasts. Our stores offer an impressive selection of goods, guaranteeing satisfaction from the moment you mark out your foundations to the day you settle in and rest your head on a pillow.
Proudly affiliated with Topline, Ireland's largest DIY buying group, we can provide competitive prices and a wide array of products to our local community and beyond. Topline, operated by Amalgamated Hardware PLC, stands as the leading DIY/Building Materials Buying group in Ireland, comprising over 90 affiliated members who independently own and operate more than 160 stores nationwide.
A significant milestone for our company occurred in 2020 when, after 42 years of brick-and-mortar operations, we made the decision to establish our online presence. Under the guidance of our accomplished marketing and e-commerce manager, Michael Sheehan, our team successfully developed a fully functional e-commerce website. This platform enables us to showcase our complete range of products and services to customers across Limerick and beyond.
Currently, we offer over 12,000 products online, serving customers in all 26 counties of the Republic of Ireland. Our nationwide delivery service ensures swift access to our products, complemented by a same day "Click & Collect" option. Rest assured, our dedicated e-commerce team guarantees a seamless shopping experience, mirroring the quality service you would receive at our physical stores. As we continue to innovate, we have several major projects in the pipeline, ensuring that we stay at the forefront of technology and advancements in our field.
Contactgegevens
New Line, Rathkeale, Co. Limerick, V94NT99, Limerick, Ierland
- 06964386
- customerservice@toc.ie
- www.toc.ie
4,3
Uitstekend
441 reviews
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Antwoord van Tadhg O'Connor Ltd.
Hi David,
Thank you so much for your kind words! We're glad to hear you found our service responsive and helpful. It was a pleasure assisting you, and we're always here if you need anything else!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Paul,
Thank you for your positive feedback! We're glad to hear you had a great experience with our customer service and that we were able to assist you promptly. We look forward to serving you again!
Regards,
Michael.
Friendly n helpful staff good selection…
Friendly n helpful staff good selection of products. Paints section very good and Trevor so helpful and excellent at his job very knowledgeable and helpful and a very pleasant guy👌
16 augustus 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Jane,
Thank you so much for your kind review! We're delighted to hear that you found our staff friendly and helpful, and that you were pleased with our selection of products. It's fantastic to know that Trevor made such a positive impression—I'll be sure to pass along your compliments to him. We're always here to help, so if you need anything else, don't hesitate to visit us again. Thanks for choosing us!
Regards,
Michael.
The website does not link stock level…
The website does not link stock level to their items, as if I knew they would not be in stock, I would have researched alternatives, also the delivery time needs to be shown on their website as it also affects decision(s) on what to choose. So if you are not in a hurry, it is a very good website. Great staff.
19 augustus 2024
Antwoord van Tadhg O'Connor Ltd.
Hi George,
Thank you for sharing your feedback with us. We truly appreciate your comments as they help us improve our service.
I wanted to clarify that our website does display stock availability and estimated delivery times for each item to assist customers in making informed decisions. However, in your case, the products you selected on 19/08 were from our Furniture & Electrical store, which is exclusively available for collection at our Rathkeale store as stated in the T&Cs and at displayed when you add the items to your shopping cart. Since you chose a Newcastle West pickup, we needed to transfer the stock to that location, which resulted in a slight delay. We kept you informed throughout this process, and I hope this clarifies the 24-hour delay you experienced.
We’re glad to hear that you found our staff helpful, and we appreciate your understanding. Thanks again, George, for choosing to shop with us.
Regards,
Michael.
The delivery was extremely prompt
The delivery was extremely prompt, and the whole process was very professionally handled
11 augustus 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Michael,
Thank you so much for your feedback! We're thrilled to hear that you had a great experience with our prompt delivery and professional service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi,
Thank you for your feedback! We're glad to hear that you were satisfied with the fast delivery and that the product met your expectations. If you have any other needs in the future, we're here to help!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Svetlana,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Your feedback means a lot to us, and we're here to help anytime you need it. Looking forward to serving you again!
Regards,
Michael.
Super Service
Can’t speak highly enough of Ethan, Brian & many more @ Tadgh O’Connors in my recent dealings with this business. Deliveries were timely & efficient it was an absolute pleasure to deal with them.
Thank you
Mary Breen
14 augustus 2024
Review zonder uitnodiging
Antwoord van Tadhg O'Connor Ltd.
Hi Mary,
Thank you so much for your kind words and glowing review! We're thrilled to hear that you had a great experience with Ethan, Brian, and the team at Tadhg O’Connors. Providing timely and efficient service is what we strive for, so it’s wonderful to know we hit the mark. Your feedback means a lot to us, and we’re delighted that we could make your experience a positive one. Thank you for choosing us—we look forward to serving you again in the future!
Regards,
Michael.
Items ordered easily online over the…
Items ordered easily online over the weekend arrived 2 days later. Simple, fast, efficient service- well done Tadhg O'Connor Ltd.
4 augustus 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Eileen,
Thank you so much for your kind review! We're thrilled to hear that your experience with Tadhg O'Connor Ltd. was simple, fast, and efficient. Providing quick and reliable service is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!
Regards,
Michael.
Haven’t received my order that I…
Haven’t received my order that I ordered on the 2nd of August .
2 augustus 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Patricia,
We understand your frustration regarding the delay in receiving your order. But as mentioned in the email we sent to you, the product you ordered on the 2nd of August is currently on back order with our suppliers, and we provided you with an estimated delivery date.
We apologise for any inconvenience this may have caused, but we would have appreciated the opportunity to address your concerns before you posted this review. If you have any further questions or would like to discuss this matter in more detail, please feel free to contact us via email or phone. (069) 64386.
Regards,
Michael.
Great to deal with
23 juli 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Mike,
Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us. If you need any further assistance, feel free to reach out. We look forward to serving you again!
Regards,
Michael.
No go
stock adverstised, paid for it then told me extra cost to post 55 euro, agreed to that, then emial to say they canceled the order, due to all there stock being damaged, just did not want the hassel of posting one item,
23 juli 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Peter,
Thank you for your feedback. We sincerely apologise for the inconvenience you experienced.
We would like to clarify that we only had 4 units of the item in stock. Due to the size and nature of the product, it required a pallet shipping charge of £55. Upon further investigation, we discovered that the 4 units showing as in stock were unfortunately damaged and not in sellable condition. This item is not typically kept in stock, so we attempted to source it from our suppliers. However, we were informed of a long lead time for restocking.
After exploring all possible options, we regrettably had no choice but to cancel your order and issue a refund as a last resort. We understand how frustrating this situation is and are truly sorry for the inconvenience caused.
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Bill,
Thank you for your kind words! We're thrilled to hear that you were satisfied with our service and the speedy delivery. If you need anything else, please don't hesitate to get in touch. We look forward to serving you again!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Marian,
Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our customer service. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you have any further comments or need assistance, please don't hesitate to reach out. We look forward to serving you again!
Regards,
Michael.
Great website and quick delivery
Ordered work boots for my son and received them 2 days later. Great website and quick delivery.
11 juli 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Denise,
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our website and that your son's work boots arrived quickly. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you need anything else in the future, don't hesitate to reach out. Thanks again for your support!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Geraldine,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
Regards,
Michael.
good delivery timing
good delivery timing
would be really great if the stock is updated for positions to match search
2 juli 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Alexa,
Thank you for your 4-star review! We’re delighted to hear that you were pleased with our delivery timing. We appreciate your feedback regarding our stock updates.
Regards,
Michael.
Great Service
8 juli 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Teresa,
Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with our service. Your positive feedback means a lot to us and motivates our team to keep providing excellent service.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Regards,
Michael.
Excellent customer service
First time ordering from this website and it was an incredibly positive experience. I placed my order over the weekend and on the Monday received a very apologetic email saying the item I ordered was out of stock. I was offered an alternative which I was happy with and it was delivered the next day. Very happy with my purchase and the service I received.
5 juli 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Mary,
Thank you so much for your kind review! We're thrilled to hear that your first experience with us was positive. We strive to provide excellent service and we're glad to know that our team was able to promptly offer a satisfactory alternative when your original item was out of stock. It's great to hear that you received your order quickly and are happy with your purchase. We look forward to serving you again in the future!
Regards,
Michael.
Excellent price and delivery ickly…
Excellent price and delivery so quickly thank you for a job wee done
4 juli 2024
Antwoord van Tadhg O'Connor Ltd.
Hi,
Thank you so much for your positive review! We’re thrilled to hear that you were pleased with our pricing and quick delivery. Your feedback means a lot to us. Thanks again!
Regards,
Michael.
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