Tollers Solicitors Reviews 

As first-time buyers, we had no idea what to expect from the home-buying process, but Tollers made it genuinely smooth from start to finish. A special mention for Kimberley Osborne, who was fantastic throughout. Her communication was excellent, and she took the time to talk us through each step so we always knew what was happening and why. Nothing felt rushed or confusing, even as newcomers to the process. We couldn't have asked for a better experience and would highly recommend them to anyone buying their first home.

We had a meeting with Emma to talk about family financial matters, and she was very helpful, kind and understanding. In the future, I will have no hesitation in going back and using their services.

I had approached Tollers on or before the 20th May, looking for the conveyancing firm to handle the sale of 12 properties. Having received an email requesting further information, which I replied to without delay, I chased them for a proposal and eventually on the 3rd June I appointed another firm. Very disappointing, unacceptable delay and lack of customer service. Despite their 150 conveyancing team, their excuse was "they had to cover for a colleagues unexpected leave" shocking.

A huge thank you to Amy, Kya and the team at Tollers in Stevenage who acted on our behalf for both sale and purchase. Super-efficient, easy to contact and a real pleasure to deal with throughout. Thank you All.

We are first time buyers and we used Tollers for the legal process of buying a house. The moment Amy Marvell and Kya Purchase took over our case, things moved quickly - they were very efficient with every step, very patient with ALL our questions and queries and kindly explained everything clearly. If these two ladies have your case - you are in good hands.
Thank you Ladies.
Victor and Lize-Marie

We recently worked with Amy Marvell on the purchase of a property using bridging finance after issues with a mortgage. The process had its fair share of hurdles, but Amy got everything moving quickly as soon as she could, if it wasn’t for her, we wouldn’t have completed.

Amy was easy to talk to, quick to respond, and genuinely felt like she was in our corner the whole way through. We’ll definitely use Amy for all of our purchases. Thanks Amy!

Dealing with Alisha at the moment. Appalling. She seems to make life as difficult as possible. We was told it would take a week to get our power of attorney through. It is now two weeks and all that keeps happening is more and more obstacles put in front of us. At the end of my tether at the moment. A simple task made as difficult as possible.

What can I say!! Kimberly has smashed it out the park, worked around the clock and got us our dream house in the quickest turnaround time. She’s incredible, I highly recommend!!

I should have read reviews on here before.
People who rate them good aren't doing an injury claim. The surgeon told me they were handling 30+ similar cases ! DO NOT fall for their trick of getting you to use your Legal Costs cover. They work with the Defendants lawyer to divi up the bounty between them. They refuse point blank to justify their time charges. The Ombudsman took 8 years to give them a slap on the wrist. If you want to sleep at night then go elsewhere, or better, do it yourself - it's not hard.

A complete waste of money. They appeared far more interested in taking fees than in pursuing justice. I wish I had read the other reviews before engaging them. After just one video call, I was left feeling deflated, disappointed, and deeply let down. My advice: look elsewhere for a solicitor who genuinely cares about their client’s case.

Professional, personable and prompt. David Wootton and Elaine were helpful in every way and made time to see us if requested. They were overseeing our sale and our purchase and hit the deadlines as required. In addition their legal fees were less than most others were wanting to charge. We recommend them unreservedly

Very bad experience with this business.
Please guys before you proceed anything with Tollers read the reviews.
Layers , very bad experience stay away

An upsettingly awful experience from beginning to end from the Northampton branch. Dreadful communication, constantly chasing them for updates, scant knowledge of LPAs, highly questionable customer service, little compassion when referring to my mum who has advanced dementia as being deceased on emails. Avoid at all costs a firm that at times felt like they actively working AGAINST me. Made fallacious claims despite evidence to the contrary. Deeply regret instructing a firm that treated a client so shabbily.

Kimberly and April from the Stevenage Branch were fantastic in our recent house purchase. They managed to get us to completion within 5 weeks of offer being accepted which is no small feat. Always responsive and helpful - highly recommend!

I want to thank the Corby branch with the house purchase in Plymouth. All did a brilliant job, where concise and accurate and kept me in the loop all the time.

I was recommended a few different solicitors and after checking reviews, decided to take a chance with Tollers. I can honestly say, it was the BEST decision and money well spent.

Kimberley and her team worked to tight time frames to get my case over the line. There were a few complexities and they smoothed everything out, keeping me informed at every step of the process. I am so pleased with the service provided and have recommended Tollers Stevenage to others. I am looking forward to working with them again soon.

I highly recommend Kimberley for her efficiency, attention to detail as well as her wealth of knowledge and experience. She’s a credit to Tollers.

After calling 3-4 other solicitor firms-none of them were able to help with what was the most heartbreaking time of our lives- I then called Tollers and spoke to Mr. Tristan Holdom - Mr. Holdom took his time to listen to our claim with so much empathy and understanding. He explained the process in detail and answered all of our questions- we had so many! My sons and I can’t thank him and his amazing team enough for everything they have done to get us justice.
We received regular updates on our claim and costs via email and post - any further questions we had throughout the process were answered promptly either by Mr.Holdom or Ms. Alison Brandham. The advice and guidance given was always in our best interest.

From the first time speaking to Tollers Corby Team on the telephone, attending Tollers Corby office (Receptionist - Angie), to concluding their representation of the Estate, I cannot praise and recommend all members of the Corby Team, specifically Tiffany Benson (C.T.A.P.S), and her team Kerry Green and Annabel Harding for representing the Estate of my late Step Father during a most difficult time in my life, following his death. The compassion and understanding whilst representing myself in my capacity as Executorix for the Estate has been second to none. Thank-you all.

Thanks you Kirsten Blaikie​​​​ and her team for handling my case. Half way through my purchase the solicitors I was using ceased business, and Tollers took over their clients, so I appreciate this was a particularly stressful time, as well as not being great for me when I heard this was happening.

Despite this Kirsten and and her team, were professional throughout and I always managed to speak to her or someone else in her team with little problem. My sale purchase property was unregistered but despite my concerns about some aspects of this purchase, I felt in capable hands all the way.

I have completed 5 house sales over the past 23 years and have used independent local firms in the past but more recently I've used online services. I think consumers assume because of the competitive prices - often much lower than an individual in person service - that online firms do not provide as good a service but I can honestly say that I have found that not to be the case. With online services you do not have a problem being able to speak to someone or find out how your case is progressing. You are allocated a team of 4 - 5 rather than one solicitor, and you are told right from the beginning the names of the people in the team and how to get hold of them directly. I have had poor experience when dealing with one solicitor in a small firm, they are often not available or do not get back to you and seem to be not as thorough or as quick doing the job.

So thank you to Tollers and I would highly recommend this firm

I have waited 5 months still no luck I have got cash buyer as well I think this is very bad service.