Tom Hixson of Smithfield Reviews 

703
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been purchasing meat from TH for quite a few years now. Excellent for large beef rib and brisket for the smoker. Also purchase whole sirloin or ribeye, but generally when on special offer.... Toon meer

Beoordeeld met 1 van de 5 sterren

Used Thomas hixson a lot in the past . Meat is normally very good . However I have ordered more than 3 times non -halal short ribs and get halal meat . It seems people that require halal get non con... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve always had a great experience with Tom Hixson. Delivery is consistently quick, everything arrives well packaged, and they use a reliable courier that keeps you updated every step of the way... Toon meer

Beoordeeld met 5 van de 5 sterren

I've always found Tom Hixon to offer great BBQ produce, especially their own Wagyu range. Good online ordering process, though sometimes they run out of stock quite quickly. Very good delivery servi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slagerij
  2. Slagersdelicatessenzaak
  3. Voedselproducent
  4. Vleesproductleverancier
  5. Vleesgroothandel
  6. Poelier

Geschreven door het bedrijf

The World's Finest Meat Delivered. Tom Hixson of Smithfield is a third generation wholesale butcher founded in 1963 in the world famous Smithfield market, London. Tom and the team have a wealth of knowledge in meat, and work tirelessly to bring you the most exclusive and award-winning produce from the UK and around the World. Our produce can be found on the menus of some of the country’s best restaurants and we are trusted by the UK’s most talented chefs and pitmasters. We are delighted that home cook enthusiasts can also enjoy our produce with friends and family. Simply order online and receive chilled delivery to your door. Explore our range of exclusive and award winning produce including Wagyu, Ex-Dairy, Iberico, USDA and much more...


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

703 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(703)

28 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

EXCELLENT RIOPLATENSE RIBEYE

Initial disappointment, with the toughness of Ribeye steaks from the Arrebeef supplier, was totally replaced by complete satisfaction with the excellent Rioplatense Ribeye steaks, which we received - thanks to Hixson's special efforts with the courier - just in time for a special birthday dinner!
I cut the roll into steaks of both 1 inch and 1 1/2 inch thicknesses, according to preference and both we and nearby friends found them every bit as tender and flavoursome as we could have wished.
As soon as we have eaten the remainder, we shall certainly be back for more. We might even branch out into lamb and poultry as well!
Apart from the excellent quality of their beef, Tom Hixson's after sales service is most prompt, attentive and helpful - all a customer could hope for and most reassuring with regard to any future orders one might care to place.
James Smith-Ross

26 februari 2024
Review zonder uitnodiging
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your kind words! We really appreciate you as a customer and we are happy we were able to resolve this for you. We hope to see you soon!

Beoordeeld met 5 van de 5 sterren

Excellent Salt Beef

Excellent Salt Beef, really well packed, delivered on time.

22 februari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! We really appreciate you as a customer.

Beoordeeld met 5 van de 5 sterren

Bought some Tom Hixon Wagyu fillet

Bought some Tom Hixon Wagyu fillet. Well packaged and untrimmed, although this was mentioned on the website. Product was interesting and very good. Thankyou.

21 februari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! We really appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Good customer service

Very good products. When one of the items was delayed customer service dealt with the issue in a very professional manner. I am very happy with everything

20 februari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! We are happy that we could provide you with the best service and products.

Beoordeeld met 3 van de 5 sterren

No response to email concerns

Had meat from here before and always top quality. This time the packages arrived open (although not the main cool bag) I have emailed twice to gain some advice on whether the product would be compromised but have not had a reply despite their website saying a response would be given in 24 hours.

20 februari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for leaving your feedback. I am glad we were able to resolve your concerns for you.

Beoordeeld met 1 van de 5 sterren

Ordered the valentines steak box

Ordered the valentines steak box, didn’t get the chateaubriand got a loin butt instead. Spoke to the useless customer service, in one email she told he that is from the top head end of the fillet then in the next email that it was from the tail end and then she tried to tell me it is what they call it in Argentina! Absolute shocking customer service and miss selling of an item

9 februari 2024
Review zonder uitnodiging
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback. I have contacted you directly to see how we can resolve this for you.

Beoordeeld met 5 van de 5 sterren

First Order. 😊😎

Lovely meat. Delivered on time. Looking forward to the short ribs.

26 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for trusting us with your order. please let us know how the ribs tasted! We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Problem with previous order but now rectified

I had a problem with a previous order and escalated to Customer services. A replacement was sent out but unfortunately DPD were the cause of a further issue. Camillia was a great help and rectified the issue.
Thank you Camillia.

26 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you so much for your feedback! We really appreciate you and I will pass this information on to Camillia and the rest of the tom Hixson team

Beoordeeld met 4 van de 5 sterren

I enjoyed the quality of the meat

I enjoyed the quality of the meat. Packaging was great and would love to order again

26 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! I have contacted you directly to see how we can improve our services.

Beoordeeld met 5 van de 5 sterren

Bought meat before from Tom Hixson and…

Bought meat before from Tom Hixson and was impressed with the quality and taste so thought I would treat myself again.

25 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you o much for your feedback! Our goal is to provide the best quality of meat to our customers.

Beoordeeld met 5 van de 5 sterren

The choices and quality of meat I…

The choices and quality of meat I ordered continues to impress me. I won't buy from a supermarket again.

25 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you o much for your feedback! Our goal is to provide the best quality of meat to our customers.

Beoordeeld met 5 van de 5 sterren

As per usual everything spot on…

As per usual everything spot on delivery and quality of meat bang on ! Nothing more to add except will be using Tom hixen for the foreseeable

25 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! We really appreciate your feedback. We hope to see you again soon.

Beoordeeld met 3 van de 5 sterren

Chateaubriand.

Chateaubriand.
Having enjoyed Tom Hixon meats for several years now I was surprised to find that the chateaubriand in my last order was not at the same standard as previous orders of steak. The pieces were very small and on the fatty side which I was not expecting. I don’t think I would order this product again

23 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! I have contacted you directly to see how we can resolve this for you.

Beoordeeld met 5 van de 5 sterren

Very good quality and price

Very good quality, very professional packaging and timely delivery. And very important—good price.

23 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! We are glad that your order arrived on time and was well packaged. We will pass this on to the dispatch team.

Beoordeeld met 5 van de 5 sterren

Great site and food

Easy order and checkout. Speedy delivery and items were well packaged and iced.

23 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! We really appreciate your feedback. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

5 star quality

Great quality meat at affordable prices. Easy to order, well packaged and delivered on time. I would recommend Tom Hixson for quality food.

23 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! We really appreciate your feedback. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Found this place by chance on the…

Found this place by chance on the internet for some of my Christmas meat, the quality was excellent then and ordered some Brisket the other day which was equally good. Will be my go2 butcher from now on

23 januari 2024
Logo Tom Hixson of Smithfield

Antwoord van Tom Hixson of Smithfield

Thank you for your feedback! We really appreciate you using our services.

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