Good range of products across several categories. Pricing not too bad but small order surcharge can spoil it, makes it worth checking on Amazon or other sites if product available, can make it cheaper... Toon meer
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Lees wat reviewers zeggen
Excellent customer service. Allowed me to add another item to my order several hours after I had placed it, thus saving on postage. Items arrived early the next day. The tool itself (Batavia Maxxpack... Toon meer
I don’t normally leave reviews, but I felt this one was deserved. As someone who’s completely new to buying tools and taking on DIY projects myself, I was a little unsure about what to buy. Bra... Toon meer
Bought 48 tubes cement waited week and a half no delivery rang toolchimp told me waiting on stock but can send me 38 tubes on next day delivery so went for that. Monday came said deliver between 6 -... Toon meer
Bedrijfsgegevens
- Gereedschapwinkel
- Bouwwinkel
- Doe-het-zelfzaak
- Houtbewerkingsmaterialen winkel
- Pneumatisch gereedschap leverancier
- Tuinbouw leverancier
Over ToolChimp
Geschreven door het bedrijf
At ToolChimp, we’re bananas about tools and dedicated to being the UK’s favourite online supplier of power tools, hand tools, fixings, and everything in between.
🍌 Why Choose Us?
With over 40,000 premium products from trusted brands, we deliver the tools professionals and DIY enthusiasts rely on — all at competitive prices, and backed by fast, secure delivery across the UK.
🍌 Customer Satisfaction:
Our customers consistently rate us highly for great prices, quick dispatch and helpful support, making ToolChimp not just a place to buy tools, but a trusted partner in every project.
🍌 Returns:
With easy returns, 0% APR spread-the-cost options and a friendly, knowledgeable customer service team ready to help you find exactly what you need, shopping with us is simple, reliable and stress-free.
🍌 Get In Touch!
Ready to upgrade your kit? Shop with us online, or call our team for advice and assistance — we're here to help you every step of the way.
Customer Support:
✔ UK Based Office & Call Centre
✔ Open from 9:00am to 5:30pm, Monday to Friday
✔ Contactable by phone, email, or Live Chat
Flexible Payment Options
Geschreven door het bedrijf
- Buy today, pay later with Klarna 🛍
- We offer flexible payment options on our website with Klarna, where you can spread the cost of your purchase over 3 Installements or 30 Days. Allowing you to still get everything you need, as and when you need it, without worrying over the upfront costs. T&Cs apply.
Contactgegevens
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Verenigd Koninkrijk
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
4,1
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service and delivery
Great customer service and delivery. Great price and product
21 maart 2026
Antwoord van ToolChimp
Thanks for the great review, Colin! 😊
Delighted you’re happy with the service, delivery, and pricing — really appreciate your support!
Antwoord van ToolChimp
Thanks for the great review, Andrew! 😊
Glad you’re happy with the service — we look forward to helping you again 👍🏻
Product came very quick great service
26 maart 2026
Antwoord van ToolChimp
Thanks for the great feedback! 😊
Glad your order arrived quickly and you’re happy with the service — really appreciate your support!
Unfortunately not a good experience
I placed an order on a Monday morning around 9am. Wanted to select next day delivery or fast delivery, but there was no option for this. I needed the items for the weekend and thought that they’d be here in time. On the Wednesday I received an email to say my order would be dispatched the following Monday and delivery would be Tuesday (after the weekend I needed). I made a call to cancel the order but was told I had to do it via email. Which I went on to do. 11days on I still have not received my refund or told when it will be, even after chasing up on day 10.
17 maart 2026
Antwoord van ToolChimp
Sorry to hear about your experience — we completely understand how frustrating this must have been, especially when you needed the items for a specific deadline.
We’re pleased to confirm that your refund has now been processed, and we apologise again for the delay in both dispatch and communication. This isn’t the level of service we aim to provide.
We’re reviewing this internally to improve both our delivery messaging and refund turnaround times moving forward.
Antwoord van ToolChimp
Thanks for your kind words! 😊
Glad to hear everything arrived quickly and you’re happy with the service — we really appreciate the support!
Selling goods not in stock or be able…
Selling goods not in stock or be able to get stock.
Sold 2 no drill bits paid in full on website.
Nothing stated regarding stock, just delivery 3 days.
Chased after 7 days as no communication.
Bits not in stock, didn't know when they would be on stock.
Avoid.
30 maart 2026
Review zonder uitnodiging
Antwoord van ToolChimp
Sorry to hear about your experience — this isn’t the level of service we aim to provide.
It looks like we let you down on both stock visibility and communication, which is frustrating, especially when you were expecting a quick turnaround. We should have made the stock position clearer at the point of order and kept you updated sooner.
We’re reviewing this internally to prevent it happening again. If you’re open to it, please reach out with your order details and we’ll do our best to put things right.
Antwoord van ToolChimp
Thanks for the great feedback! 😊
Glad everything arrived quickly and at a good price — appreciate you taking the time to leave a review!
Fantastic quality with Service to match
24 maart 2026
Antwoord van ToolChimp
Thanks so much for the great feedback! 😊
We’re really pleased you’re happy with both the quality and the service — that’s exactly what we aim for. Appreciate the support!
Antwoord van ToolChimp
Thanks for the great review! 😊
Delighted you’re happy with the product, price, and delivery — really appreciate your support!
Antwoord van ToolChimp
Love to hear that! 😄
We work hard to stay competitive on price, so it’s great to know it made a difference — thanks for the support!
Go too place for fast tool deliveries…
Go too place for fast tool deliveries and choice
1 november 2025
Antwoord van ToolChimp
Really appreciate that! 💪
Great to hear we’re your go-to — we’ll keep working hard to deliver fast with a solid range every time. Thanks for the support!
Great service good communication…
Great service good communication delivered as promised
22 maart 2026
Antwoord van ToolChimp
Thanks for the great feedback! 😊
Glad everything went smoothly and arrived as promised — really appreciate your support!
Very easy to purchase
Very easy to purchase, delivery was very quick and kept updated at all times
21 maart 2026
Antwoord van ToolChimp
Thanks for the great review! 😊
Glad you found the ordering easy and the updates helpful — and even better it arrived quickly. Really appreciate your support!
Once ordered (tacwise finishing nails)…
Once ordered (tacwise finishing nails) part of the order came and after contacting the supplier the final part of they order arrived
14 maart 2026
Antwoord van ToolChimp
Thanks for your feedback! 😊
Sorry the order arrived in two parts, but glad we were able to get the remainder out to you quickly after you got in touch. Appreciate your patience and your order!
Quick delivery and arrived on time
19 maart 2026
Antwoord van ToolChimp
Thanks for the great feedback! 😊
Glad your order arrived quickly and on time — really appreciate your support!
Antwoord van ToolChimp
Thanks again for the kind words! 😊
Really pleased you’re happy with the service — we appreciate your support!
Antwoord van ToolChimp
Thank you for the brilliant review! 🙌
Delighted you’re happy with the price and speedy delivery — really appreciate the recommendation!
Antwoord van ToolChimp
Thanks for the great review! 😊
Really pleased you found the website easy to use and everything arrived quickly at a good price — appreciate your support!
Antwoord van ToolChimp
Thanks for the great feedback! 😊
Glad you’re happy with the product and the quick delivery — really appreciate your support!
Items didn’t get delivered told a…
Items didn’t get delivered told a couple of different reasons after waiting nearly 2 weeks
A call would of been more productive rather than myself calling them
just to be told they were damaged before they were sent out
Don’t waste your time
8 maart 2026
Review zonder uitnodiging
Antwoord van ToolChimp
Sorry to hear about your experience — this isn’t the service we aim to provide.
Waiting that long and then receiving conflicting updates is understandably frustrating, and we should have been proactive in contacting you rather than you having to chase us. That’s on us.
We’re reviewing this internally to improve both communication and dispatch processes. If you’re open to it, please get in touch with your order details and we’ll do everything we can to put this right.
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