Total Home NI Reviews 

Polite friendly service love my new door

Very professional company who were easy to work with. Standard of work excellent. Thank you

Whilst experiencing delays from the manufacturer I had to call a few times to try and get some help. Thankfully Marcin stepped in and was able to help move things forward and kept me informed along the way. The door is brilliant and we're delighted with the end result. Well done Marcin and also Charlene for your help, a great service and we're happy customers

Just had patio windows and a door installed, the 2 guys that fitted them were super efficient, quick and very pleasant 🙂 they really impressed me, because they even cleaned up all their mess! My house was all clean and sorted straight away! I have never had such amazing service! Thank you Tony and Steve! You done a fab job...
Oh and the new windows look great 👍
10/10 from me 👏👏👏

When I reported something was missing they helped to solve the issue.

Very helpful and respectful of property high quality finish. The fitters done a fantastic job*****

We're very happy with the quality of the doors and the workmanship involved. There was a minor problem with one of the doors which didn't suit our requirements but everything was resolved quickly and with a minimum of fuss. We are delighted with the finished products.

From the initial choosing of my door, to the estimates, measuring, ordering and fitting I found the company very easy to deal with. The fitter was exceptional. Job completed expertly, everywhere tidied up that you would have thought my door had been fitted by magic. Highly recommend

Total Home NI transformed the outside of our home with our dream windows. Their customer service was absolutely superb, from the designing of the windows to the fitting. Couldn’t recommend them enough.

I waited 2 months later for my order and then when fitted it catches when closing from day after fitting I have contacted the office and told they would ring me that’s 2 weeks ago still no call from them to arrange fixing. Very disappointed

I put four tenders out to quote for these patio doors, although not the cheapest I decided to go with home improvements. They did let me down on the fitting date which was a pain for me as I ended up having to take two days off instead of one. However the quality of the new patio doors are good and apart from a damaged cover plate which was replaced the same day as they were informed about it. The idea of using this company was to judge there work was for future plans I have mind and would certainly be in with a shout to quote for these.

Fitter was very pleasant and did an excellent job installing 2 doors

Really pleased with my new front door, it's well fitted and the team are all friendly to deal with.

Not an experience I would want to have again. Communication was the main issue, at times it was pleasant and at times not so much. There were delays in having the door installed due to internal communication issues within the company and the issue not being communicated to myself, the sales manager I believe done his level best to deliver a great service but was let down by his team which in turn caused the bad service delivered to myself. I was offered redress to mitigate the bad service which did help to some extent, and in the end I got my new front door installed, albeit a bit late than planned, and not fully to spec.

Richard the sales manager was genuinely annoyed that the high level of customer service they would normally deliver fell short on this occasion and did what he could make things right and to him I say thank you.

On the door itself it does look fantastic, definitely a much need improvement on the previous door.

Total Home NI came to my home in Strabane for a week inc Saturdays, worked without breaks and done a fantastic job on windows and guttering, without fault, very unusual in my experience of builders. I made a big mistake in my door spec and they sent someone out, two weeks latter to fix, free of charge.
I have been highly recommending them around friends.
Thanks to all especially the hands on men who were great craic.

Great job, came when they said, fitter cleared all mess up, no after job problems, have used this company 3 times, would thoroughly recommend

The experience was flawless hassle free from start to finish.

Got sliding double doors, efficiently fitted by the company would definitely use again They have a wide range of goods for home improvements very happy with our purchase

I have purchased 2 front doors from Total Home NI and both times it’s been very professional. Front doors have been well fitted and work men installing friendly and work clean and tidy.
Lots of payment plans to suit your needs.
Would highly recommend this company.

Very happy with our new windows. Great job. Staff excellent.