I have always had an amazing experience with TOV and loved the furniture I received! This time, a piece didn’t work out for my space, and Katrina was so helpful in walking me through the return proces... Toon meer
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Lees wat reviewers zeggen
Just ordered a table from TOV and needed customer support to help with long distance delivery. I was helped promptly by Mark who brainstormed all kinds of ways to process my order and long distance sh... Toon meer
Please think twice before buying from this company. They delivered the wrong sofa, and instead of fixing the problem, they tried to convince me to keep it with a discount. Their customer service has b... Toon meer
Bedrijf heeft geantwoord
Love TOV! Have already bought several pieces from them, and am buying more. When I wanted to add to a pre-existing order still waiting to be shipped, Mark was incredibly helpful;)
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to TOV Furniture! Your source for Chic, stylish, and affordable furniture.
Contactgegevens
Washington Avenue 331-337, 11516, Cedarhurst, Verenigde Staten
- 516-888-3355
- hello@tovfurniture.com
- www.tovfurniture.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 23% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great quality, most complemented in my home!
Great quality! Have my eye on so many things! I love love everything from this company!
Excellent customer service
Lauryn Bishop was such a huge help with my questions regarding dimensions and shipping. She was very friendly and professional. Exceptional service!
Awesome chairs from TOV
We bought two black velvet chairs for our living room and it was such a wonderful piece. Very sturdy and elegant. We are happy with the product overall and would definitely look to buy from the store again.
On the hunt for this specific bed
My daughter's birthday was around the corner and I had delivered this exact bed from a different website (wayfair) which was more expensive. Wayfair canceled my order TWICE. So I was desperately looking for the same bed , I have never ordered from this website so I was worried. After speaking with a representative/ looking @ their Instagram/ & looking at reviews, I was convinced. The representative answered all the questions I had & put my mind at ease! Thank you !
Had a great experience with customer…
Had a great experience with customer service agent Lauryn. I needed to make some changes to my order and she helped me through out the process. She was very kind and kept me updated. Also, the items I've received are all great quality. Would definitely shop again!
Outstanding Customer Service from…
Outstanding Customer Service from CHASE! She was amazing! Did everything as possible to ship my products as quickly as possible. Love the products, quality, style and prices!!! Fell in love with my first order, that I haven't stop ordering from TOV FURNITURE!

Antwoord van TOV Furniture
Great customer service
Great customer service! Beautiful and well made furniture. Super happy!
I’ve had nothing but a pleasant…
I’ve had nothing but a pleasant experience whenever I shop at TOV. From the quality of their products, to their Customer Support Representative, Stephanie! Stephanie, you’re simply amazing. Thank you for being so helpful and quick to respond to my emails.

Antwoord van TOV Furniture
I bought two things from TOV so far
I bought two things from TOV so far - a super cool long fringe lamp, and a concrete side table, both in black.
I am very happy with the products, the communication and the customer service. The designs I bought were postmodern and very current, more so than I could find elsewhere. The prices are very reasonable, and I think great quality for the price point. I am not looking for heirloom furniture here. I think TOV does a great job at what they do.

Antwoord van TOV Furniture
I love my new furniture and it was very…
I love my new furniture and it was very simple to place the order.
This 5-star review is for Dean in Tov…
This 5-star review is for Dean in Tov Furniture's customer service department.
Dean was absolutely wonderful in helping me return some furniture pieces that unfortunately arrived damaged (there was a large crack along the side of the furniture and the drawers didn't line up / close correctly). He was very kind, helpful and patient in answering all of my questions / addressing my concerns. His communication skills were top notch and I am sure he is a star at Tov and will be wherever he may find himself in the future.

Antwoord van TOV Furniture
Fantastic customer service from start…
Fantastic customer service from start to finish from Tov and their shipping company. Ordered dining chairs. Even better than expected. And delivery was smooth and easy. Based on my experience, I am pleased to recommend Tov Furniture.

Antwoord van TOV Furniture
I was able to find exactly what I was…
I was able to find exactly what I was looking to purchase for a client, the product was priced well, available and shipped out same day. When it was received it was not damaged and packaged well. Clients love the two ottomans and they are perfect for their space!

Antwoord van TOV Furniture
A shopper’s delight!
Amazing shopping experience made even better by the quick and efficient customer service. Answers are quick and Tom point and no aggressive marketing. They’re nothing but helpful. The most refreshing shopping experience I’ve had. Too good to be true. But it is! Both good and true!

Antwoord van TOV Furniture
I love TOV
I love TOV. Ive ordered from them twice & have been 100 satisfied with their products.

Antwoord van TOV Furniture
Customer service is very quick to…
Customer service is very quick to respond and take care of all questions and concerns. Very professional

Antwoord van TOV Furniture
The worst quality and customer service…
The worst quality and customer service I have experienced.

Antwoord van TOV Furniture
Seamless & Quick Customer Service
The online chat answered by question in less than a minute saving me time waiting in a queue on the phone.

Antwoord van TOV Furniture
Faith helped resolve an issue for a…
Faith helped resolve an issue for a customer promptly and professionally. I'll continue to buy from TOV because of their quality products, uniqueness in design, impeccable customer service, and their follow-through and resolution to any issue.

Antwoord van TOV Furniture
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