This is my second set of shelving purchased recently from Tufferman. Yet again, I cannot fault either the quality of the goods or the efficiency of how my order was managed. The set of SX340 Industria... Toon meer
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These shelving unit are extremely strong and so much better than others I have seen and purchased . Both the shelves and frame work are superior quality. The interaction has been promoted and spot... Toon meer
Tufferman sell top-quality robust shelving units for domestic garaging or commercial storage / warehouse units. I've ordered from them twice now, and been really impressed with the quality and weight... Toon meer
I was very impressed, my mistake I ordered the wrong size I emailed to try and cancel and in a very short period Kaja replied and told me he had cancelled my order to to go ahead and reorder the co... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Tufferman specialise in sturdy garage and warehouse shelving units. Supplier of heavy duty STORALEX® shelves.
Tufferman - Simplifying Storage
Geschreven door het bedrijf
Contactgegevens
Unit 4 Galleywood Industrial Estate, Chelmsford, CM2 8RF, Essex, Verenigd Koninkrijk
- 0203 764 9380
- sales@tufferman.co.uk
- www.tufferman.co.uk
4,4
Uitstekend
17K reviews
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Generally satisfied
Prompt service, easy webb site to navigate. Generally of good quality construction but most of the uprights were not fully formed to 90 degrees and had to be carefully corrected.
4 september 2026
Antwoord van Tufferman
Dear Mr Lewis,
Thank you for your 4-star review and for taking the time to share your feedback. We’re pleased to hear you found our service prompt and our website easy to navigate.
We’re sorry to hear that some of the uprights were not fully formed to 90 degrees and needed correcting. We appreciate you bringing this to our attention, as quality and ease of assembly are very important to us. Your feedback will be shared with our team for review.
Thank you again for your honest feedback and for choosing us.
Louise, Customer Service
Delivered on time .
Delivered on time .
Very easy to erect.
Very good customer service
4 september 2026
Very good product
Very good product, I returned something myself that I had ordered by mistake. The staff were very efficient and friendly.
4 september 2026
Poor communication and delayed order
My experience was very disappointing. I contacted the company regarding my order but received no response. It was only when I contacted them again asking for a refund that they replied quickly and informed me that my order had been lost in transit.
They offered to send a replacement the following Monday, which would have been almost 10 days after I originally placed the order. By that point, I no longer wanted a replacement and requested a refund instead.
I am still waiting for the refund to be credited back to me. Overall, the lack of communication and the way the order was handled made this a very poor experience.
8 september 2026
Antwoord van Tufferman
Dear Eduardo,
We’re very sorry to hear about your experience. We understand how frustrating it must have been to receive no response initially, only to later find out that your order had been lost in transit.
We also apologise that the replacement option was offered so long after your original order, and that you are still waiting for your refund. We appreciate that, by that stage, you understandably no longer wanted to wait for a replacement.
The lack of communication and delays you experienced are not the standard of service we aim to provide. I can confirm that your refund has been issued.
Thank you for taking the time to share your feedback.
Louise, Customer Service
First class service equipment was…
First class service equipment was delivered on time
3 september 2026
The shelving from Tufferman is first…
The shelving from Tufferman is first rate. The only thing that annoyed me a little was that I had no notification on when it was being delivered.
4 september 2026
Antwoord van Tufferman
Dear Mr Winter,
Thank you for your fantastic feedback! We’re delighted to hear that you’re pleased with the quality of your Tufferman shelving.
We’re sorry that you weren’t notified about the delivery in advance. We understand how frustrating it can be when you’re left unsure of when to expect your order. We’ll pass your feedback on to our team as we continue to improve our delivery communication.
Thank you again for choosing Tufferman and for taking the time to leave us a review.
Louise, Customer Service
Shambles!
Shambles! It took a week for the shelving to arrive on two separate days. It won't go together, there's not enough tab sticking through the holes, I could probably spend hours bending the tabs back and damaging the paint, I bought this to be a quick and easy shelving solution, it isn't!
8 september 2026
Antwoord van Tufferman
We’re very sorry to hear about your experience. Having your shelving delivered across two separate days and then finding that it won’t assemble as expected is understandably frustrating, particularly when you purchased it as a quick and easy shelving solution.
We’d like the opportunity to look into this for you and find a suitable resolution. Please contact us with your order details and, if possible, a photo of the issue with the tabs, and our team will be happy to investigate further.
Thank you for bringing this to our attention.
Louise, Customer Service
I ordered a set of VRS Garage Shelving…
I ordered a set of VRS Garage Shelving - 1800mm High. The package arrived but sadly 2 uprights were missing. I emailed on the Monday and received the uprights in the post Thursday evening. Job done.
1 september 2026
Antwoord van Tufferman
Dear Customer,
Thank you for taking the time to leave us a review. We’re sorry that two uprights were missing from your initial delivery, but we’re pleased to hear that we were able to resolve this quickly and get the missing parts out to you within a few days.
We’re glad to hear the job was sorted and hope you’re enjoying your new VRS Garage Shelving. Thanks again for choosing Tufferman!
Louise, Customer Service
Racking just as described
Racking just as described , very sturdy and easy to build … great delivery service too
8 september 2026
I ordered three units,rubber mallet and…
I ordered three units,rubber mallet and joining connectors, which I would recommend to you to add the extra items,
Great quality products and fast delivery.
I would without hesitation recommend Tufferman.
8 september 2026
Great customer service
There was an issue with the delivery (completely the couriers fault delivering to the wrong address) and Tufferman sorted it almost immediately. Great customer service.
The shelves are good quality and reasonably priced compared to similar companies
26 augustus 2026
Antwoord van Tufferman
Hi Paul,
We’re sorry to hear that the product wasn’t as sturdy as you expected. We understand how important it is for shelving to feel secure and reliable once assembled.
Thank you for taking the time to share your feedback. We’ll take your comments on board as we continue to improve our products.
Louise, Customer Service
Antwoord van Tufferman
Hi Tom,
We’re very sorry to hear about your experience. Receiving only part of your delivery, along with incorrect and damaged parts, is understandably frustrating and not the standard of service we aim to provide.
We’d like to put this right for you. Please contact us with your order details and, if possible, photos of the incorrect or damaged parts, so our team can investigate and arrange the appropriate resolution.
Thank you for bringing this to our attention.
Louise, Customer Service
Enjoyed constructing
I like the engineering of the product.
V strong once assembled, especially if fixed to back wall.
Shelves slight dented in transit, but fine to use. I plan to paint or oil mdf shelves incase of damp in my garden shed.
Could have done with assembly instructions - order of assembly matters.
7 september 2026
Antwoord van Tufferman
Dear Richard,
Thank you for your detailed feedback. We’re really pleased to hear you’re happy with the engineering and strength of the shelving once assembled, particularly when secured to the back wall.
We’re sorry to hear that the shelves arrived with some slight dents, although we’re glad they were still suitable for use. We also appreciate your feedback regarding the assembly instructions. We understand that the order of assembly can make a real difference, and we’ll certainly take this on board as we look to improve the assembly guidance we provide.
Thank you again for choosing Tufferman and for sharing your experience.
Louise, Customer Service
This is my second set of shelving…
This is my second set of shelving purchased recently from Tufferman. Yet again, I cannot fault either the quality of the goods or the efficiency of how my order was managed. The set of SX340 Industrial Shelving I purchased are very robust and went together fairly quickly once the 'knack' for engaging the shelf side hangers into the vertical supports had been mastered. This shelving I feel is really good value for money. I would definitely look at what they had to offer first, should I need something further from their product range.
3 september 2026
DHL delivered 1 day late.
DHL delivered 1 day late.
Shelving unit was 1600mm high rather than 1800mm and only 4 shelves rather than 5.
7 september 2026
Excellent help with planning and advice…
Excellent help with planning and advice on units size etc. since I had a small shed and wanted a corner unit
19 augustus 2026
Easy to find the right product…
It was easy to find the right product on the website. No bad surprise at checkout. Shelves are sturdy and boxes nice. All delivered well wrapped and on time
3 september 2026
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