Turtle Bay Reviews 

Fantastic meal for my wife’s birthday.
Food was excellent and the service at 1st a little slow to get our drinks 20 mins wait but that was it.
Our waiter Tyrone was very friendly and looked after us.

Went knight street in Birmingham restaurant tonight for our grandson who was 18, what a disappointment that was.The staff was rude we waited ages for our drinks the food was not nice at all.so we will not be returning and I would not recommend this restaurant to any one

Great experience, food and service was amazing. Special shoutout to Reice and Ollie!!

Love the service at Turtle Bay, Elise is so lovely and welcoming

Turtle bay used to be a fantastic place to eat.
Lately it's really gone downhill. The menu has changed and become more tapas like.
Lots of items have gone from the menu.
Menu options just taste really bland.
True various dishes over a few visits and all really flavourless and a few dishes actually weren't nice.
Portions have got smaller and quite a lot of bland food. Have been 3 times recently each time thinking I may have picked a bad dish but I can't say I have enjoyed anything.
The chicken roti was really poor and the fish fritters were just unfrozen and fried and hard.
Jerk sauce was really watery on the chicken.
Condiments removed from tables and not available at all.
Even with the offers/ vouchers they give you I think that's probably my last visit to them.
Which is a shame because for a number of years the food has been great.

Gracie is an amazing waitress. You should be giving her lots of benefits and promotions and cannot fault her anyway so kind so lovely 10/10+. Xxx

Terrible experience in Lincoln, awful food and extremely rude staff.

Came out of the Lowry Theatre friday night and went into Turtle Bay for a drink only to be told they were closed!?! Its 10.30 on a friday night with hordes of people streaming out of the theatre opposite and you decide to close. What type of business acumen is that in an industry supposedly crying out for money and moaning about business rates! Here’s a random idea. How about a bit more actual SERVICE!!

First visit and definitely my last at the Turtle bay (Camden), the only person to get any kind of service was who im assuming the manager who positioned her self next to the bar and either ate nonstop or constantly interrupted the barman .

Reece, Ellie and Sofia , Alex were amazing thank you !!

Had a lovely meal at Milton Keynes, Priscillia was polite, helpful and professional, recommending dishes to us and bringing out different sauces to try, would definitely recommend.

This is my 3rd visit out of the 4 recent months and yesterday definitely wasn’t up to satisfactory ( service wise and being pushed off our table to go to the bar only for our tables not to be used!!)
Southampton , I had the coconut chicken curry and my friend Tracy had the jerk sausage pizza ( the drinks orders were very slow ) also we were under the impression it’s an 2 hour slot . When we arrived at Southampton at 1250 our orders weren’t taken until 1310/1315 and they didn’t flow as recent visits . It was very quiet and didn’t get busy until about 1430/1500 onwards so there was plenty of opportunity for our drinks to be quicker and take more orders from us . There were ample staff so no excuses … booking reference for turtle bay is BKYT92WM.

Maya and Hong were so lovely they honestly made the experience! The drinks were flowing and they were ready to answer any questions we needed answers to. Would definitely recommend!

We went for our son's 18th birthday as this had always been his favourite restaurant.
Sadly, it's gone downhill. We all commented that the main meal portion sizes left us hungry, the main courses were largely served cold and the two who ordered chips had to wait for fresh ones to be cooked, also not enough prawns were cooked as their side order with their steaks.
I had salmon (sauce cold) and the rice and peas were overcooked.
Cocktails tasted watered down.
It's a shame as our son went to Turtle Bay in Winchester recently and said the standard there was much better.
Only giving a 3 as the waiting staff were lovely.

Jordan is absolutely rude - we took a party of 12 in and he was so disrespectful to us
Never will I visit there again

hi we had the best experience with out polite sever her name was Becky she was helpful polite and so helpful . Nothing was too much trouble she deserves the employee of thr month best aerver here

I went on a Saturday evening with a friend , it was really nice atmosphere they even had a DJ and people playing the saxophone, food was spot on delicious and so was the cocktails it's 2 for 13£ all day which is also great and we was served by the lovely waitress Tanzie 🙂🙂🙂

I went to TB Ealing on Saturday afternoon and had a lovely time. The atmosphere was great and the service was wonderful along with great food!

Special shout outs to Chanel, Dani and Leo who were very kind and attentive in their service! :)

Very disappointed with the portion size and all the chicken being burnt on top nearly all over the chicken. They forgot one of the portions of rice & peas plus it was cold. When ringing up the restaurant the customer service received was not good either. Contacted the delivery company and they only refunded the rice & peas when they should have replaced or refunded the whole meal.This costs us £60! Not impressed. Think twice if having a delivery from this restaurant 😕

The staff and food where excellent