Turtle Bay Reviews 

The prawn starter or mo jerk chicken main gave me compala bacta food poisoning and we had to wait over a hour for the main i have been ill for over a week now not good at all (CHESTER BRANCH)

Croydon's TurtleBay Where do I start? 1st ordered the Mo'Bay Chicken, ordered starters and drinks. Pineapple juice is not then told 10 mins later that they had no Mo'Bay, Jerk chicken breasts or halves in. (Caribbean restaurant and no chicken!!!) But you took the orders for the chicken knowing that? Waited for our starters which then arrived after the Kingston chicken, which was a dry mess of batter and very little chicken, the Curry Goat hash had undercooked eggs, gristle filled curry even though the place was virtually empty. Also it was cold outside and the aircon was still on making it cold inside too! I now know why I have avoided this place and won't be returning. Terrible and disappointing experience!!

Visited Cardiff and Wales, from Glasgow, for the first time this weekend. Had THE best Sunday-night Caribbean soul food here, my first time dining with Turtle Bay… Curry goat. Festivals (dumplings). Carib lager. Scoop of coconut ice cream. Duppy Share XO with ice. Service was so very friendly and quick, with mainly Katie looking after me well. Lovely, chilled atmosphere with the music and feel of the place. I felt at home. Cold and wet outside in the street, but positively tropical inside. The real Don Dada! Respect.

We went for bottomless Brunch and it was awful. We went on a Saturday and it was so slow. Not enough people on the bar and we didn’t get enough drinks for 37 quid. We were waiting so long for our first drinks. Unbelievable.

Amazing food in the Plymouth branch, reasonable prices that don't leave you out of pocket by much!, service was amazing, I wasn't sure what I wanted to drink so I asked the person who took our order and he recommended Red Leg rum and Ginger Beer, having never tried it I was slightly nervous as I'm not the adventurous type, I've now found my new favourite drink mixture.

Went to the Manchester Northern quarter Turtle bay waited over an hour for starter. Ended up just leaving and cutting the evening short.

Cocktails were ok. But waiting over an hour for a starter was a let down.

Oxford Road Turtle Bay. Food less than average. Jerk chicken was dry and overcooked. No sauce. Red hair girl who served us was terrible. Service was poor and didn't clear any plates from our main. Sat there for 20mins. When she did come over it, it was because we asked for the bill. Plantain was oily. Not worth the money or patience. Go at your own risk.

Visited turtle

Great service by Kieran

I went here last Friday and had terrible service. When I wrote to customer service the staff when asked have lied and said we used inappropriate language and behaviour. I am in total shock.

Booked a bottomless brunch in the Bath restaurant. 10 mins before i had to go to the bar and order drinks. Sat there for 20 mins and still didn't get drinks even though other that arrived after us did. The outside seating was a drug users meeting place. The stink of weed was overwhelming. I have no objecting to people using weed but I would not want to smell it whilst eating. We just got up and left and went to Weatherspoons had a great meal and a drinks with great service, at a quarter of the price. Lesson learned. I'll never go there again.

Dried up food not as described really noisy slow service. Nice staff but even the drink and pudding were horrible. Hardly any sauce on main. Under cooked chicken.
Disappointing won’t be back

Charlotte was great, really made it a great experience.

Jess was a great host and loved the roti wrap.

Amazing food. Amazing cocktails and the staff are great!! Highly recommend

100% recommend. Our waitress Uzmah was very friendly and polite.

I visited early December for a bottomless brunch. I have coeliac disease and so require a gluten free meal, none of the options within the bottomless brunch were gluten free or able to be made gluten free. I was told by staff that the burgers can be made gluten free by it not being put in the bun but the actual beef burgers themselves have gluten in which you can find in the allergen information online (they dont give you a book just make you scan a QR code to get it online). Because of this it means you are forced to pay an extra £5 to be able to order something off of the main menu and even then there is only 4/5 options! This really isnt inclusive especially for the people who face severe complications from eating specific foods. They dont even have a policy so if its for allergy reasons you dont have to pay the upgrade fee. This is incredibly poor on turtle bays part and needs changing. I definitely will never be attending again and dont reccomend any coeliacs attend a bottomless brunch here either.

The decor at Turtle Bay, Croydon is warm and inviting. Jay was welcoming, friendly and provided good service. I certainly recommend the Christmas menu - delicious variety! I would return to savour the other delights on the regular menu.

The family had a delicious meal last night in Turtle Bay Croydon. We were looked after by Reb, who made sure we had everything we needed. The Trini doubles were delicious although my favourite is the sweetcorn fritters. The music takes you straight to the Caribbean. Superb!

Turtle Bay Lincoln
We went for a Christmas Day out with the girls to Lincoln. We had heard that Turtle Bay had the best bottomless brunch and was not disappointed. Our server AJ was amazing, even though the place was really busy she had plenty of time for us and made us feel very welcome & special. Our food was delicious and the cocktails kept on coming. At no point did my glass go dry, a perfect bottomless 🥰