I ordered two dresses on 17th August, and they still haven't arrived. I received one email on 10th September saying they were experiencing delays, and I've followed up a couple of times to request a r... Toon meer
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I placed 2 orders for kids clothes for my granddaughters but received nothing. I did get an email saying they were experiencing difficulties but nothing happened. Made a claim through my bank and wo... Toon meer
My first purchase, the red and black striped trousers, needed slight alteration to fit my ample bottom. The quality was excellent. My second purchase, reversible trousers, were absolutely wonde... Toon meer
I ordered trousers which were not suitable on arrival - the material was very cheap as you would expect from somewhere like SHEIN. I returned the item via tracked post, and never received confirmati... Toon meer
Bedrijfsgegevens
- Kledingwinkel
- ook in
- Babykledingwinkel
- Biologische winkel
- Damesmodewinkel
- Kinderkleding
- Kleding- en stoffenfabrikant
Geschreven door het bedrijf
Turtle Dove London is a multi award-winning clothing brand creating timeless, versatile pieces designed for women, children and babies. Our collection includes organic cotton dungarees, jumpsuits, dresses, trousers, sweatshirts, joggers and rompers – all thoughtfully designed for comfort, simplicity and ease. Every style is made to move with you and fit naturally into everyday life. We create contemporary classics made to last beyond one season, designed to mix, match and be loved for years to come. Each piece is crafted from 100% GOTS Certified Organic Cotton and carefully chosen fabrics that feel good to wear and stand the test of time. Our focus is on quality, softness and effortless wearability – clothes that look as good as they feel. All our garments are made in ethically approved factories that share our values of fairness, respect and care. We work closely with trusted partners to ensure each piece is made responsibly from start to finish. Discover our complete collection of women’s and children’s organic clothing, from everyday essentials to versatile wardrobe staples. Whether it’s a pair of relaxed organic dungarees, a go-anywhere jumpsuit, or easy pieces for kids to play and explore in, Turtle Dove London designs with real life in mind – timeless style, everyday comfort, and effortless wear. Enjoy worldwide delivery, UK next day delivery, and hassle-free returns – plus 15% off your first order when you join our community.
Contactgegevens
Verenigd Koninkrijk
- customerservice@turtledovelondon.com
- www.turtledovelondon.com
2,3
Slecht
250 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 18% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Antwoord van Turtledove London
thank you for supporting our brand !
Nice lighter weight sweatshirt
Nice lighter weight sweatshirt that is a longer length, colour as shown, washed well and is comfy, also prompt delivery and good communication.
30 december 2024
Antwoord van Turtledove London
Hi Miki,
thank you for shopping with us and leaving detailed feedback. We are so pleased you like the product and service.
Many thanks
Emma
Beautiful product from a lovely…
Beautiful product from a lovely company. Thank you.
17 december 2024
Antwoord van Turtledove London
Dear Michael,
Thank YOU for supporting our brand !
Many thanks
Emma
Lovely soft clothes
Lovely soft clothes. Good customer service from what I experienced having to return one of my items.
27 december 2024
Antwoord van Turtledove London
Dear Alyssa,
Thank you for your order and taking the time to write this review. It is lovely to hear your like the pieces and also the service from our team.
Many thanks
Emma
I love the range from Turtledove…
I love the range from Turtledove London. Very easy to order and delivery is usually quick.
27 december 2024
Antwoord van Turtledove London
Hi Jody,
Thank you for shopping with us. It's lovely to hear you like the collections and ordering process too.
Many thanks
Emma
Great!
Great company, lovely clothes and good shipping in sustainable packaging. The Kate trousers are wonderful!
30 december 2024
Antwoord van Turtledove London
Hi Rachel, thank you so much for shopping with us and taking the time to leave a review. Glad you like the Kate trousers - one of our best sellers!
Many thanks
Emma
Love this brand
Love this brand. Prompt delivery and the clothes are always great quality and true to size.
27 december 2024
Antwoord van Turtledove London
Hello!
Thank you so much for taking the time to leave this review and appreciating the quality of our organic cotton clothes.
Many thanks
Emma
My new go to for online fashion
I love the style and the quality of everything I have bought. Would highly recommend 👌
27 december 2024
Antwoord van Turtledove London
Hi Emma,
Thank you so much for the lovely review. We are very happy you love your purchases !
Many thanks
Emma
Turtledove London …
Turtledove London are a great company that offer beautiful quality clothing, I have purchased a few items now and absolutely love them.
27 december 2024
Antwoord van Turtledove London
Hi Belinda,
Thank you so much for taking the time to leave this review and for the support of pur brand.
Many thanks
Emma
Very pleased!
Ordered some t-shirts in the recent Christmas sale. The quality is fantastic, they are so comfortable and love the funky designs/prints. Delivery was also super quick! Would definitely order again in the future.
27 december 2024
Antwoord van Turtledove London
Hello !
Thank you for shopping with us and taking the time to leave feedback on the quality of our clothes. We do use a premium weight organic cotton fabric so they wash and wear really well. Hope you get lots of wear out of them !
Many thanks
Emma
Great service 5* and amazing products
27 december 2024
Antwoord van Turtledove London
Hi Shanine,
Thank you so much for shopping with us and taking the time to post a review!
Many thanks
Emma
Great selection of clothing
Great selection of clothing, really lovely quality and very reasonable prices considering they’re organic. Looking forward to buying more in the future!
27 december 2024
Antwoord van Turtledove London
Hi Rachel,
Thank you so much for supporting our brand. Our aim is to be as accessible to as many people as possible whilst using 100% sustainable fabrics and paying fair wages. We have a new collection launching soon which I hope you will love !
Many thanks
Emma
Great clothes, great company
The clothes are beautifully soft and well made. The size guide is accurate and my new clothes are so comfy. All packed in sustainable materials and good level of information about when my delivery was due even over the busy christmas period.
27 december 2024
Antwoord van Turtledove London
Hi Anna,
Thank you for taking the time to leave this review. It is lovely to hear you like our service, products and ethos .
Many thanks
Emma
Perfect pants
Love the fit sizing is perfect and edgy style. So many compliments on them
19 december 2024
Antwoord van Turtledove London
Hi Phillipa,
Thank you for supporting our brand ! It’s great to hear both you and others love the purchase!
Many thanks
Emma
I ordered a gorgeous dress and jumpsuit…
I ordered a gorgeous dress and jumpsuit for myself. Being 3 months post partum it’s so hard to find nice comfy clothes that I can breastfeed in and because they’re both button down they’re perfect. Got my sons matching dungarees too. Wash really nice. Will definitely order again.
23 december 2024
Antwoord van Turtledove London
Hi Emily,
Congratulations on your new addition !
Thank you for taking the time to leave this review. We do try and consider breastfeeding access in as many styles as possible to make sure our clothes can be worn for all life stages. Thank you for your support of our brand .
Many thanks
Emma
Antwoord van Turtledove London
Hi Lola,
Thank you so much for shopping with us ! Glad you love the order
Many thanks
Emma
Great prices for beautiful
Great prices for beautiful , quality , clothing . Turtledove London never disappoints ,
16 december 2024
Antwoord van Turtledove London
Hi Angela,
Thank you so much for the lovely feedback. Hope you will like all the new pieces we have planned this year!
Many thanks
Emma
First order of two knitwear items
First order of two knitwear items, both very good quality and design; sizes are generous so bear in mind when ordering! Lovely stuff.
12 december 2024
Review zonder uitnodiging
Antwoord van Turtledove London
Hi Marina,
Thank you for ordering our organic cotton knitwear. Top quality and exclusive designs are key to our brand - happy to hear you agree !
Many thanks
Emma
Royal Mail failed to deliver a parcel…
Royal Mail failed to deliver a parcel to me from Turtledovelondon.com. I contacted their customer service and Amanda responded immediately with a polite and helpful answer to my problem. She immediately followed this up and solved the problem to my complete satisfaction. I would thoroughly recommend this company and Amanda particularly.
12 december 2024
Review zonder uitnodiging
Antwoord van Turtledove London
Hi Penny,
Thank you for taking the time to write this review. Occasionally orders do go missing in the post but we will always find a solution! Thank you for your patience and understanding.
Many thanks
Emma
Avoid. They don't value their customers.
Be careful - not a friendly company and definitely not one that values their customers. I bought a few things on sale only to find out later they cannot be returned. I asked to return one shirt for being not as described, I even wanted to pay for the return, but they kept refusing. I left a negative review on their website, but they seem to hide what they don't like. The clothes look nice, but they are very wide and shapeless with too short sleeves or legs (and I'm only 5'8"). They also stink terribly at first. Overall - save yourself some disappointment as it is inevitable.
10 december 2024
Review zonder uitnodiging
Antwoord van Turtledove London
Good Evening,
Thank you for shopping with us and taking the time to leave this review. Our customers are at the heart of our brand, and I am sorry to read that your experience with us has not reflected this.
Reviews do take time to filter onto our website, but they should be visible within a week or two.
Please do forward your order number to me emma@turtledovelondon.com so I can find a solution for you that you are happy with.
Many thanks
Emma
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