UK Alternative Energy Ltd Reviews 

124
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

One of the reasons I decided to go with UK Alternative energy was that they actually came out to look over our property as part of the quote process for solar panels and a battery. Other companies se... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great deal of help from Tom who looked after me and explained everything going through the process of having my solar panels and Tesla battery fitted. The workmen were very polite, clean and t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very friendly , timely and service delivery , all are really good. Communication skills is very important too. In every way last few years I feel very reliable company. I wish and , company... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We would recommend UK Alternative Energy. From the first contact and quote through to the work being completed on site we found the team to be very professional and they did a very neat and tidy jo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonne-energiebedrijf
  2. ook in
  3. Verwarmingsinstallateur
  4. Zonne-energie aannemer

Geschreven door het bedrijf

Specialists in renewable energy systems. Serving Lincolnshire and the surrounding areas. We design, install and commission Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV and Battery Storage systems for homes and businesses. Established in 2009, we are MCS accredited professionals and pride ourselves in providing an honest, dedicated and reliable service for all our customers, however small or large and whatever their requirements. Each and every customer receives an enviable level of service, whether it’s an initial enquiry for a free survey and quote, or the ultimate system design and bespoke installation entirely unique to the individual customer.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

124 reviews

5 sterren
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4,9

Alle reviews

(124)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I cannot fault the service from UK…

I cannot fault the service from UK Alternative Energy. Their team was so helpful in making sure my Solar and Storage system was just right, that it would pay off and that the prices were fair. The installation team were fantastic - they installed the panels, inverter and battery in one day. They were professional, knowledgeable and made sure everything was done smoothly. I am so grateful to the team and would definitely recommend them.

24 juli 2026
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Antwoord van UK Alternative Energy Ltd

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a positive experience from the initial design through to the installation of your solar PV and battery storage system. Taking the time to ensure every system is correctly designed, offers good value, and meets our customers' needs is something we pride ourselves on, so it’s fantastic to know this gave you confidence in your investment.

We’re also pleased that our installation team delivered a smooth and efficient installation in just one day. Your kind comments about their professionalism and knowledge will be shared with the team.

Thank you again for your recommendation and for choosing UK Alternative Energy. We really appreciate your support and wish you many years of clean energy and savings.

Beoordeeld met 5 van de 5 sterren

Been using this company since 2019

Been using this company since 2019. They installed our air source system and have maintained it since at reasonable cost.
The response has always been quick when problems have occurred and all the staff are very nice.
Recommended

15 juli 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your continued support since 2019 and for taking the time to leave such a kind review.

We’re delighted to hear that you’ve been pleased with both your air source heat pump installation and the ongoing servicing and maintenance we’ve provided over the years. It’s great to know that our team has been able to respond quickly whenever you’ve needed us and that you’ve found everyone friendly and helpful.

Thank you for your recommendation—it really means a great deal to us, and we look forward to continuing to support you for many years to come.

Beoordeeld met 5 van de 5 sterren

Great, excellently performing solar and battery installation

The solar PV and battery system UK Alternative Energy designed for us has been performing perfectly since. It's already saved us lots of money and is likely to help reduce our large annual bill to close to zero. They did a very professional job installing the system and have been great at fixing a couple of minor issues. Communication was generally ok, though on occasion we had to prod.

23 juni 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for taking the time to leave such a detailed review.

We’re delighted to hear that your solar PV and battery system has been performing so well and is already delivering significant savings. Knowing that the system is helping you work towards almost eliminating your annual electricity bill is exactly the kind of outcome we aim to achieve for our customers.

It’s also great to hear that you were pleased with the quality of the installation and that our team was able to quickly resolve the minor issues you experienced. We appreciate your comments regarding communication and will take this on board as we continue to improve every aspect of our customer experience.

Thank you again for your recommendation and for choosing UK Alternative Energy.

Beoordeeld met 5 van de 5 sterren

Fantastic install and service

I've known UK Alternative Energy for years so when it came time for us to install PV there was nowhere else to go. I did a comparison quote from a big national company and they came out at very similar prices so they are also good on costs. All of the installers are friendly and helpful with good support from all of the staff, I always use local companies wherever I can and this is the reason why, I would very highly recommend this company to others and already have.

21 mei 2026
Review zonder uitnodiging
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Antwoord van UK Alternative Energy Ltd

Thank you so much for your fantastic review and, above all, for your continued trust and support over the years.

We're delighted that you chose us for your solar PV installation and that you found our pricing to be competitive alongside the quality of service we provide. It's especially rewarding to hear your comments about our installers and office team, who work hard to ensure every customer has a positive experience from start to finish.

As a local business, your support means a great deal to us, and we're incredibly grateful that you've already recommended us to others. Personal recommendations are the highest compliment we can receive.

Thank you once again, and we look forward to supporting you for many years to come.

Beoordeeld met 5 van de 5 sterren

UK Alternative Energy review

We have used UK Alternative Energy for that last couple of years to service and maintain our air source heat pump. Recently we had an issue with a failed component on the hot water system and UK Alternative Energy sent out an engineer to replace the part with in 48hrs. They have also installed a replacement Solar PV Inverter for us. We have found all the staff at UK Alternative Energy to be polite, helpful and understanding and the work to be of the highest standard.

24 juni 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your wonderful review and for trusting UK Alternative Energy over the past few years.

We’re delighted to hear that you’ve been pleased with our servicing and maintenance of your air source heat pump, and that we were able to respond quickly when your hot water system required a replacement component. It’s also great to know that you were happy with the installation of your new solar PV inverter.

Your kind comments about our team’s professionalism, helpfulness, and the quality of our workmanship are greatly appreciated, and we’ll be sure to share your feedback with everyone involved.

Thank you again for your continued support and recommendation.

Beoordeeld met 5 van de 5 sterren

Highly Recomended

No fuss, no nonsense job done in a day. Well worth the money. Scaffolding was only in place a few days. I live quite a distance from Lincoln which involved travelling time but that didn't make any difference to the job. Ten out of ten to UK Alternative Energy.

20 mei 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your fantastic review and recommendation.

We’re delighted to hear that you were pleased with the smooth and efficient installation process, and that everything was completed with minimal disruption. Our team works hard to ensure projects are carried out professionally and on schedule, regardless of distance, so it’s great to know this was reflected in your experience.

Your “ten out of ten” feedback is hugely appreciated, and we’ll be sure to share your kind comments with the team.

Thank you again for your support.

Beoordeeld met 5 van de 5 sterren

Uk Alternative Energy have been brilliant

Uk Alternative Energy are professional, knowledgeable and considerate. They installed solar panels and battery system in a challenging situation but everyone that worked on the project was considerate and thoughtful as well as doing an excellent job. Any queries that we emailed/phoned were dealt with quickly and proactively. We wouldn't hesitate to recommend. Thank you to each one of the team!

24 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a positive experience with our team and that you were pleased with the installation of your solar panels and battery system, especially in what was a more challenging situation. Our team always aims to deliver not only high-quality workmanship but also a considerate and supportive service throughout the project, so it’s fantastic to know this came across.

It’s also great to hear that any questions or queries were handled quickly and proactively. We’ll be sure to pass your kind comments on to everyone involved.

Thank you again for your recommendation and support — it truly means a great deal to us.

Beoordeeld met 5 van de 5 sterren

The arrangement was kept and work was well done

The arrangement was kept, and prompt arrival, Helpful

30 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your feedback.

We’re pleased to hear that everything went smoothly, with prompt arrival and the work carried out to your satisfaction. It’s great to know that our team was helpful throughout the visit.

We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Very pleased with the service


Very pleased with the service, from installation to anual servicing.

30 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your kind feedback.

We’re very pleased to hear that you’ve been happy with the service provided, from the initial installation through to your annual servicing. Providing ongoing support and maintaining high standards throughout the lifetime of your system is very important to us.

We truly appreciate your continued trust and support.

Beoordeeld met 5 van de 5 sterren

Excellent Company

Good, efficient, quick service at a competitive price, will use them again when needed Best Regards Tony King

1 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your kind review, Tony.

We’re delighted to hear that you were pleased with the efficient service, competitive pricing, and overall experience with our team. Your support is greatly appreciated, and we look forward to helping you again in the future whenever needed.

Beoordeeld met 5 van de 5 sterren

Top quality

Excellent, as always. Professional, courteous, reliable.

30 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your continued support and kind words.

We’re delighted to hear that you’ve had another excellent experience with us and that our team’s professionalism, courtesy, and reliability continue to meet your expectations. It’s always a pleasure working with you.

Beoordeeld met 5 van de 5 sterren

Very professional service.

Very professional service from a knowledgeable engineer, backed up by helpful back office staff.

Much better than the company I had to deal with initially.

30 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your kind feedback.

We’re really pleased to hear that you found our service professional and that both our engineer and office team were able to support you effectively. Delivering knowledgeable, reliable service with strong communication is something we take great pride in.

We appreciate your comments and are glad we could provide a better experience for you.

Beoordeeld met 5 van de 5 sterren

The work all seems to have been carried…

The work all seems to have been carried out well and as my roofer is a perfectionist he wouldn’t’ Have accepted more. Time is still on the early stage and I am still learning how it all works , but the system seems to be a really good idea., and I am hoping that it will do what I want, only time will tell that. The workmanship seems to be very good and tidy, but I do think that a review would be better in another 6 -12 months time

20 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your thoughtful feedback.

We’re really pleased to hear that you’re happy with the quality and tidiness of the workmanship, and it’s great to know it met the high standards expected by your roofer as well.

We completely understand that it takes time to get familiar with a new system and to see the full benefits over the longer term. If you have any questions as you continue to learn how everything works, please don’t hesitate to get in touch — we’re always here to help.

We’d also welcome the opportunity to hear your thoughts again in 6–12 months once the system has had more time to perform.

Thank you again for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Highly recommended!

We have used UK Alternative Energy Ltd on several occasions. They service our ASHP yearly and set the system up to work more efficiently and better than the original installers.
Recently the Inverter for our Solar Panels stop working. We discovered the installer had gone into liquidation. UK Alternative Energy Ltd helped us with everything and the system is now up and running again. From the office staff to the engineers everyone is professional, knowledgable and curtious. Highly recommend them.

22 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your fantastic review and for continuing to trust UK Alternative Energy with your systems.

We’re delighted to hear that you’ve been pleased with both the ongoing servicing of your ASHP and the improvements made to its performance. It’s also great to know we were able to support you in getting your solar system back up and running after your original installer was no longer available.

Your kind words about our office team and engineers are greatly appreciated, and we’ll be sure to share your feedback with them. Providing knowledgeable, professional, and courteous service is something we take great pride in.

Thank you again for your recommendation — it really means a lot to us.

Beoordeeld met 5 van de 5 sterren

Whilst we didn’t buy we would recommend …

We don’t ultimately buy solar panels and battery but that’s the reason for the review. It’s easy for companies to sell you something that won’t be value for money or what you need. This company didn’t. On the initial visit we were told the difficulties with our property and its position and how it would potentially not really work for us. We were very grateful for the honesty and integrity of this company and its staff. In a world of people making money out of you however that can this was a real breath of fresh air!
If we move and have a property that would work we will be straight back in contact!!

23 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for taking the time to leave such a thoughtful review.

While we’re sorry that solar and battery weren’t the right fit for your property, we’re really pleased to hear that you valued the honesty and transparency of our approach. We firmly believe in providing advice that’s genuinely in our customers’ best interests, even when that means recommending not to proceed.

Your comments mean a great deal to our team, and we truly appreciate your recognition of our integrity. Should your circumstances change in the future, we’d be more than happy to assist — and we look forward to hearing from you.

Thank you again for your kind words.

Beoordeeld met 5 van de 5 sterren

Uk alternative energy look after three…

Uk alternative energy have looked after three of my GSHP units for a number of years and recently installed a new air source unit for us. They are very easy to contact and communication is great along with their fitter Steve who is very knowledgeable and helpful

22 april 2026
Review zonder uitnodiging
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Antwoord van UK Alternative Energy Ltd

Thank you for your continued trust in us over the years — it really means a lot.

We’re delighted to hear that you’ve been happy with both the ongoing support for your GSHP systems and your recent air source installation. It’s great to know our team has been easy to reach and communicative throughout, and we’ll be sure to pass your kind feedback on to Steve as well.

Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish. Would definitely recommend them to others.

9 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your kind feedback. We’re delighted to hear you had a great experience from start to finish and truly appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️ Consistently excellent across multiple installations

We’ve worked with UK Alternative Energy on three separate projects over time — starting with air conditioning, followed by a battery system, and most recently solar panels — and the experience has been excellent throughout.

What really stands out is the consistency. Across each installation, the team have been professional, knowledgeable, and easy to deal with. There’s a genuine focus on understanding what you need and designing the right solution, rather than taking a one-size-fits-all approach.

Each installation has been smooth and well organised. The engineers are punctual, respectful, and clearly take pride in their work — everything has been completed to a very high standard.

Now that everything is in place, the system is performing brilliantly. We’re already seeing the benefits of being largely grid-independent, and the air conditioning has been a great addition to the house as well.

Overall, a very professional outfit with strong technical expertise and a consistently high-quality customer experience. I wouldn’t hesitate to recommend UK Alternative Energy.

8 april 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for your fantastic review and for continuing to place your trust in UK Alternative Energy across multiple projects.

It’s incredibly rewarding to hear that your experience has been consistently excellent, from your initial air conditioning installation through to your battery system and most recent solar installation. Delivering a tailored solution for each customer is at the heart of what we do, so we’re especially pleased that this approach stood out to you.

Your comments about our team’s professionalism, organisation, and pride in their work are greatly appreciated, and we’ll be sure to share your feedback with everyone involved. It’s also great to hear that your system is performing so well and that you’re already seeing the benefits of increased energy independence.

Thank you again for your recommendation and ongoing support — it truly means a great deal to us.

Beoordeeld met 5 van de 5 sterren

Major breakdown

UK ALTERNATIVE ENERGY IS A COMPANY THAT IS TRUSTWORTHY AND VERY RELIABLE. I RECENTLY HAD A MAJOR BREAKDOWN THAT TOOK TEN DAYS TO FIX,AS NO PARTS WERE IN THIS COUNTRY BUT THEY DID OFFER ELECTRIC HEATERS.
I DID FEEL THAT THE CALL OUT CHARGE OF £100 WAS A LITTLE EXCESSIVE TOGETHER WITH A FURTHER £860 10P.
BUT THEY GOT US WARM AGAIN
PLEASE THANK YOUR TEAM OF ENGINEERS.

5 maart 2026
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Antwoord van UK Alternative Energy Ltd

Thank you for taking the time to share your feedback.

We’re very pleased to hear that you found our team trustworthy and reliable, and that our engineers were able to get your system back up and running following such a significant breakdown. We understand how important it is to restore warmth as quickly as possible, and we truly appreciate your patience while we sourced the necessary parts.

We also value your comments regarding the call-out charge and repair costs. We regularly review our pricing in line with industry research and operational costs, and we can confirm that our call-out fees are consistent with current industry standards. That said, we always welcome customer feedback as part of our ongoing commitment to transparency and service improvement.

We’re glad we could support you with temporary heating during this time and ultimately resolve the issue. We will be sure to pass on your kind thanks to our engineering team.

If there’s anything further we can assist you with, please don’t hesitate to get in touch.

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