UK Christmas World Reviews 

5.446
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bought 960 set of multi coloured cluster lights. Ordered on Monday night delivered Wednesday afternoon. Couldn't be more pleased with the lights, they are very bright 8 different functions. Will defin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

As seems to be a common experience, I bought some baubles in the sale - they were listed on the website as £6.99 reduced to £2.50, so I thought I was getting a good quality bauble. They arrived with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Christmas floating candles arrived in very good time. Love them - sound a bit fussy individual battery per candle but the effect of these floating candles is magical. Haven’t seen these anywhere else.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Found this website for the first time in 2023 to look for ‘unusual’ indoor Xmas lights and wasn’t disappointed . Bought 2 sets of warm white, light vine branch lights and used them to enhance a mant... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kerstwinkel

Over UK Christmas World

Geschreven door het bedrijf


Welcome to UK Christmas World! We love Christmas, but we love our customers more!

We're home to one of the largest selections of Christmas lights, artificial trees, decorations and displays in Great Britain and supply Christmas products across the UK.

We stock a huge selection of indoor and outdoor Christmas lights, artificial Christmas trees, icicle lights, Christmas displays and decorations.

As always, our company values remain steadfast. We operate UK Christmas World with the same pride and passion offered across all our mail order websites. We are a family owned business, employing staff from the surrounding local area.

We're thrilled to offer our customers an exceptional experience here at UK Christmas World. We boast a talented and dedicated customer care team who are ready and willing to help.

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,2

Alle reviews

(5.446)

79 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent outdoor Xmas lights

Excellent fast trade good selection of Xmas lights that I was looking for picked multicoloured and they look fantastic along my double garage gutters,very bright, had to buy some self adhesive clips to stick them up.
Recommend seller to all and will use again.

17 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Trevor,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the product and the quality and that the lights looked fantastic in your display!

Thank you for recommending us to others and we look forwards to serving you again!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 4 van de 5 sterren

Good prices, delivery a little slower than expected.

Good prices on website and easy to use process. The only reason I scored 4 stars is that I had to ask where my delivery was as it was longer than stated and I had no communication.

4 december 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hi Louise,

Thank you so much for taking the time to leave a review. We really appreciate it!

Take care,
Georgia
UK Christmas World

Beoordeeld met 5 van de 5 sterren

So easy to place an order and the…

So easy to place an order and the prices are really competitive! Order arrived a lot quicker than expected and we are really pleased thank you.

26 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Julie,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the website and the amazing prices that we offer.

We are over the moon to see that the order arrived much quicker than expected and that you are really pleased with your order.

Thank you once more for your feedback, it means a lot.

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Icicle lights delight

Arrived on time. Quality was better than expected. I was a bit worried the white cables would be too obvious but when the lights are on at night the cables are not obvious at all. Arrived with gutter hooks too, which was an unexpected extra.

27 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hi,

Thank you for taking the time to leave such a lovely review; we really appreciate it!

Have a great Christmas!

Georgia
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Cannot fault this company

Cannot fault this company, when i recieved my order one of the items was faulty, within 2 days Geogia had sorted it and i got a replacement. Polite and courteous customer services . Would purchase from them again(and probably will after xmas haha)

3 december 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Steven,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the customer service provided by Georgia, she is over the moon to hear this feedback.

We look forwards to serving you again!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Christmas snow lanterns

These snow themed lanterns look great sitting on a window sill when the main lights are out,pleased I bought them from Christmas world and at a reasonable price too

20 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Ralph,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the product and the quality and that the lanterns looked fantastic in your display!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Christmas sorted

Great range of products at cracking prices. Delivery quick and on time, for all your Christmas extras they are my go to supplier.

16 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Richard,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the product range and the quality, as well as the prompt delivery to yourself.

Thank you for recommending us to others and we look forwards to serving you again!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 1 van de 5 sterren

Need a faster camelOrdered 23/11/24 advertised 2-4 day…

Ordered 23/11/24 advertised 2-4 day delivery! Received item 11 days later after complaining twice! Advised to check tracking, it said still with supplier! They blamed Black Friday but all my BF online orders arrived within 48 hrs bar this one! Therefore wouldn’t recommend or shop again with this supplier! I had ordered Three wise men rope light and could have got quicker if I’d gone to Bethlehem myself!

23 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hi Linda,

Thank you for taking the time to leave a review. I'm sorry to see you felt the need to leave a one star rating.

Having looked into this for you, I can see that your order was delayed in transit. Please accept my sincere apologies for this. I'm hopeful that you can appreciate that at the time your order was placed, the couriers were overwhelmed with parcel volumes due to the Black Friday sale volumes as well as the usual Christmas peak volumes.

Many thanks,
Georgia
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Very thoughtful

Very thoughtful, the customer service were very helpful thank you

3 december 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello James,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the customer service provided by the team, we are over the moon to hear this feedback.

We look forwards to serving you again!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Happy customer

Answered my question before I placed my order and as a first time buyer I was happy.
Fast delivery with email updates.
Product outstanding

1 december 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Lesley,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the customer service provided by the team, we are over the moon to hear this feedback.

We are also delighted that you are pleased with the quick delivery times that we offer, as well as being very happy with the products and their quality.

We look forwards to serving you again!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Item arrived quickly and as described. Thank you

5 december 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Alicia,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the product and the quality, as well as the prompt delivery to yourself.

Thank you for your order and we hope to see you again soon!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Multi coloured Christmas lights…

We purchased multi coloured Christmas cluster lights.
They are great quality and very good value for money.
I would recommend looking at their website where you can find a comprehensive catalog of Christmas products.

29 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Tony,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the product and the quality and that the lights looked fantastic in your display!

Thank you for recommending us to others and we look forwards to serving you again!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Bauble to die for Really great product wonderful addition…

Really great product wonderful addition to my garden lights

25 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Derek,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the product and the quality and that the baubles looked fantastic in your display!

Thank you for your order and we hope to see you again soon!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Great company

Great company with good quality products.
On the rare occasion you have a problem, they are always quick to resolve it in the best possible way.

14 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello Sandra,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the product and the excellent customer support team, who try their best to resolve issues in a prompt manner.

Thank you for your order and we hope to see you again soon!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service. Item received in timely manner and no problems ty. Also was cheaper than anywhere else.

22 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hi,

Thank you for taking the time to leave such a lovely review; we really appreciate it!

Have a great Christmas!

Georgia
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Great Christmas tree…

I’m really happy with my Christmas tree. Delivery was slower than I expected. But the customer service was excellent.
I tracked my order via the Shop app and it’s still sitting at ‘being processed’.
Problem possibly with the app. But I would use this company again. Great prices.

5 december 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello June,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the product and the quality, as well as the customer support team to assist with your issues.

Thank you for your order and we hope to see you again soon!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Great service fast delivery

Great service fast delivery

2 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the service, as well as the prompt delivery to yourself.

Thank you for your order and we hope to see you again soon!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Fast dispatch and delivery

Fast dispatch and delivery, great prices

2 december 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hello,

Thank you for the kind words, it is greatly appreciated.

We are delighted to see that you are very happy with the service, as well as the prompt delivery to yourself combined with the great prices on offer.

Thank you for your order and we hope to see you again soon!

We hope you have a great day
Nathan
UK Christmas World

Beoordeeld met 1 van de 5 sterren

Awful customer service & delivery

Awful customer service after item not arriving on time. I had to purchase from another supplier, tried to cancel order, but arrived late.

I have asked to return the item as no longer needed, so far they have ignored multiple requests, but have processed a £3.99 refund for delivery charge.

They are not replying to my request regarding the return and full refund. Send multiple emails and completed online form.

Shocking service!

30 november 2024
Review zonder uitnodiging
Logo UK Christmas World

Antwoord van UK Christmas World

Hi Julie,

Thank you for taking the time to leave a review. I'm sorry to see you felt the need to leave a one star rating.

Having looked into this for you, I can see that a pre-paid label was provided to allow you to return the unwanted item at no cost to yourself.

I'm so glad to see this has been resolved for you.

Many thanks,
Georgia
UK Christmas World

Beoordeeld met 5 van de 5 sterren

Christmas village

The Christmas lit village I bought from UK Christmas World is great. Excellent service and value for money. Prompt delivery. Highly recommend.

13 november 2024
Review zonder uitnodiging

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