United Carpets & Beds Reviews 

11.727
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... Toon meer

Beoordeeld met 3 van de 5 sterren

The ordering and delivery went ok. However when the carpet fitter arrived, he got about halfway through the job and then he informed me that he was short of material still needed enough material to... Toon meer

Beoordeeld met 5 van de 5 sterren

We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

from making a telephone call to arrange the measuring service all staff were very polite and Adam who brought the carpet samples was very helpful and understood what we needed . the carpets fitters we... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tapijtwinkel
  2. Slaapkamermeubilair winkel
  3. Vloerenwinkel
  4. Meubelwinkel
  5. Woonkamermeubilairwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Geschreven door het bedrijf

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(11.727)

1.883 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service..nothing too much trouble…

Great service..nothing too much trouble for these guys 👍 Ty

15 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Kerri, thank you for taking the time to leave such a kind review.

Its so great to hear that our Dudley store could make your experience with us a positive one where nothing was too much trouble.

Thank you so much for the recommendation. Take care.

Beoordeeld met 4 van de 5 sterren

Friendly helpful staff in store

Friendly helpful staff in store. Excellent fitting service. Good price

7 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Carla, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Alfreton store.

Thank you so much for the recommendation. We hope to assist you again in the future

Beoordeeld met 5 van de 5 sterren

Matt from Boston store

Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pick the right flooring for us and at a very reasonable price. Thanks Matt we will see you soon for our kitchen flooring.

15 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Debbie, thank you so much for your wonderful review!

We're delighted to hear about your positive experience with Matt. We really appreciate your kind words and are thrilled you found the perfect flooring at a great price. We look forward to welcoming you back when you're ready for your kitchen flooring.

Thanks again for your support!

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell
Will definitely use again

14 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Clare, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the amazing service that you recieved from our Scunthorpe store.

Thank you so much for the recommendation. We look forward to assisting you again in the future.

Beoordeeld met 1 van de 5 sterren

Told me it was free fitting

Told me it was free fitting, but then had to pay for Carpet to be fitted. It should be advertised more clearly rather than turning up on the Day and expecting to pay money that you think you’ve already paid.

9 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Good afternoon Jonathla, thank you for taking the time to leave feedback.

We're sorry to hear that your experience with us did not meet your exceptions and the free fitting terms and conditions were not explained clearly enough for you. Our free fitting offer applies on any carpet only when you buy the equivalent size underlay.

Please don't hesitate to contact our Boston Store or alternatively email customerservice@unitedcarpets.co.uk if you need any further assistance, and we will be more than happy to help.

Kind Regards
The United Team

Beoordeeld met 5 van de 5 sterren

Fab experience.

Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our laminate and carpets. Extremely pleased with the entire service. Thank you for making our house a home, and onto the next chapter! Lee 🏡

7 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a brilliant 5 star service. We're so pleased that you're happy with the finished results of your laminate and carpets.

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Would buy again. Delivery was spot on!

20 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Tracy, thank you for taking the time to leave such a kind review.

Its so great to hear that our Worksop store could make your experience with us an excellent throughout.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Andy who completed the sale was really knowledgeable and explained everything. The carpet fitters were organised and worked tidily. Great service all round. Price was a bargain!

10 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Maka, thank you for taking the time to leave a review.

Its such a pleasure to hear that our Stockton-on-Tees store could meet your expectations and provide you with a great service throughout.

We're so pleased that you're happy with the finished results of your carpets.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent customer service good quality…

Excellent customer service good quality carpet and fitted when required.

14 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Abbie, thank you for taking the time to leave such a kind review.

Its so great to hear that our Dudley store could make your experience with us an excellent one with great qaulity carpets and great fitting.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Knowledgeable

The staff were really friendly and knowledgeable....we also had a good laugh with them during the sale.

30 mei 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Steve, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Stockton-on-Tees store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Really happy with my carpets all great…

Really happy with my carpets all great quality and fitted quickly. Staff friendly and helpful in store. Would definitely recommend and use in future. Thank you

13 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Lorena, thank you for taking the time to leave such a kind review.

Its so great to hear that our Leeds store could make your experience with us a positive one with great qaulity carpets and great fitting.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Always great service

Always great service, prices and installation. Always will use them.

15 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Alastair, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Stoke-on-Trent store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Elton made it easy for us to choose our…

Elton made it easy for us to choose our carpets everything went smoothly , very professional , I think he needs a pay rise

13 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi, thank you for taking the time to leave such a fantastic review.

Its so great to hear that your experience with our Cardiff store went so smoothly and professionally, and that Elton could make choosing your carpet so easy.

Thank you so much for the recommendation. Take care.

Beoordeeld met 4 van de 5 sterren

The fitting was great but they didn't…

The fitting was great but they didn't sweep under the new flooring and you can feel humps under the floor

1 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Mr Bettison, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Kirkby store. Please don't hesitate to get in contact if you feel like there is anything we can do to improve your experience.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent customer service as always.

Excellent customer service as always.

11 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Ellen, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cheadle Hulme store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

First class service

From our initial walk into the shop & the welcome we received it was an easy decision to make our purchase.
Furthermore the carpet fitters were excellent in every way.

1 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Phil, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Mansfield store could meet your expectations and provide you with a first class service from walking into the store right through to the fitters finishing the job.

We're so pleased that your are happy with the finished results of your carpets. We hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Very quick and top quality

Very quick, came round, gave a quote and carpets were down within 4 days. Carpet fitter was very tidy, left no mess.

17 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Andy, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Leeds store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

From going into the store to completing…

From going into the store to completing the fitting , United Carpets were professional. Great staff and workmen ship. Would highly recommend.

10 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Jamie, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Pontefract store could make your experience with us a positive one with great fitting and great staff.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Great experience

Sales people in the store were friendly and knowledgeable. They were patient with my daughter as she made her choices. The fitting was a very reasonable price compared to other stores. The carpet arrived on time and the friendly fitter did a great job. Overall very happy

5 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Pamela, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Queens Road store could meet your daughters expectations and provide you with a great service throughout.

We're so pleased that you & your daughter are happy with the finished results of your carpets.

Thank you so much for your kind recommendation. Have a wonderful day

Beoordeeld met 5 van de 5 sterren

We absolutely love the carpet the two…

We absolutely love the carpet the two men that came to fit it was so pleasant and polite could not fault them at all lol

26 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Ian, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Chorley store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer