US CAR-GO FREIGHT LOGISTICS 

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Extremely Disappointing Experience I would strongly advise against using this car shipping company. They gave me a quote and agreed to a price, but then waited until only four hours before th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Awful awful deceptive fraudulent Scam of a company. Bait and switch, lies, just horrible all around. They give u a low price get the deposit then when it's time for delivery they triple.5he price and... Toon meer

Beoordeeld met 1 van de 5 sterren

Bait and switch prices for sure!! I'm a Licensed Used Car Dealer and normally will use my recommended vehicle transporter, but I tried to save a few dollars. LESSON LEARNED!! STAY AWAY FROM THIS COMPA... Toon meer

Beoordeeld met 5 van de 5 sterren

I was so much worried how to transport my suv from New Jersy to Michigan,after so many hassle I got uscargo and the man behind the phone Mr Miller was way much supportive. I got all the updates throug... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voertuig transport agent

Geschreven door het bedrijf

Your One-Stop Solution for Shipping Your Vehicle Nationwide. Easy, Fast and Reliable Auto Shipping Services.


Contactgegevens

Schending van onze richtlijnen

Alle reviews

(257)

58 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

They give you a ridiculously low estimate to get you to sign

They had me submit a $200 deposit and sign a document that stated that my balance due on the date of delivery would be $350. Shame on me, I didn't read the sneaky fine print of their document stating that all prices are merely an estimate. I ended up paying $800. I would have cancelled and asked for a refund but I was on a time crunch, poor planning on my part.

18 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Still No Refund a d Blackmail

I filed a review against this company a few weeks ago..And have been waiting for my refund of my deposit..When talking to their finance dept ,I was told that they don't need my money and I was saying g well why are you not sendind it back?They told me to take down my review first and they will refund my money ..Have you ever heard such a thing?They want to blackmail me to receive my own money back...US Car Go Freight should be banned from doing business period..And I will keep writing reviews every week until I am paid my money...My next step is to take them to court..It's not the mo ey,It's the principles of it all...

11 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total joke

Total joke. Sent quote. Accepted quote. Gave deposit. Booked on Tuesday was told pickup would be Thursday. Then was told bad weather, Friday, then was told no drivers Monday, then was told pick up on Tuesday and more than double the quote? Meanwhile... now 3 days and counting storage fees. Lie after lie agent still wanted me to book through them? Stay clear... now trying to get deposit refunded!!!

8 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Noah Jenkins handled my last second…

Noah Jenkins handled my last second transportation like a champ, I am grateful for his service

6 maart 2024
Review zonder uitnodiging
Logo US CAR-GO FREIGHT LOGISTICS

Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you for your review! We're thrilled to hear that Noah Jenkins handled your last-minute transportation needs so effectively. Your gratitude means a lot to us, and we're glad we could assist you. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing US Cargo.

Beoordeeld met 1 van de 5 sterren

scammers!! do not use, you'll be sorry!

After paying a deposit, and signing contract, car delivery was postponed two days, and tried to double the agreed price, demanded my deposit refunded, no response from company, would give a ZERO rating if possible

19 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible Experience

Merchant qouted me a price on 1/19/2024 to ship two vehicles and said they have drivers available today to ship both cars and that i needed to pay a security deposit to secure the driver. I paid the security deposit but merchant then was not able to find me a car. Every day for the one week they kept changing their price. Everyday this passed i had to continue paying storage fees for the cars at the facility they were not able to pick up. Everyday there was new excuse, new price , but never able to pick up. I finally gave up on them cancelled with them on 1/26 and found someone else to pick up the car and asked merchant to return by security deposit. It is now 2/12/2024 and i have still not gotten my security deposit back. Everyday they come up with a new excuse saying there is something wrong the bank gateway. I am still owed money for $175 and $120 for each of the cars.

This company uses low ball offers to get you and then fails to perform. I have learnt my lesson. Never pay a security deposit. Thats how they try to keep you hooked as they keep increasing prices but even then cannot perform.

19 januari 2024
Review zonder uitnodiging
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Dear Naveed,
We understand the frustration and disappointment you must be feeling after encountering such difficulties with our service. We truly value your business and aim to provide a seamless experience for all our customers.
Please know that we have already initiated the refund process for you on February 13th. However, we acknowledge that the delay in issuing your refund has been frustrating, and we sincerely apologize for any inconvenience caused by our company policy regarding refunds.
We genuinely appreciate your patience and understanding as we work to rectify this situation and ensure that you receive the refund you are owed if you have any concerns, please don't hesitate to reach out to us directly at customersupport@uscargofreight.com or at (888) 249-8840. Your satisfaction is important to us, and we apologize again for any inconvenience caused.

Beoordeeld met 5 van de 5 sterren

I used US CARGO for a coast-to-coast…

I used US CARGO for a coast-to-coast transfer. They are responsive and careful on the details. I will hire them again if I need and I highly suggest anyone who is in the market for auto transport and thanks to Mr. Adam Tran

9 februari 2024
Review zonder uitnodiging
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Antwoord van US CAR-GO FREIGHT LOGISTICS

We look forward to serving you again in the future should you need assistance with US car-go

Beoordeeld met 5 van de 5 sterren

I definitely recommend US Car-Go…

I definitely recommend US Car-Go Freight!! Noah Jenkins did an awesome job!! He was very helpful and extremely patient being It was my first time having a vehicle shipped!!!

8 februari 2024
Review zonder uitnodiging
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Providing excellent communication and attentiveness is what we strive for with every customer interaction.

Beoordeeld met 5 van de 5 sterren

Very good company

1 februari 2024
Review zonder uitnodiging
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Antwoord van US CAR-GO FREIGHT LOGISTICS

We're thrilled to hear that you had such a positive experience with our company.

Beoordeeld met 5 van de 5 sterren

Great service !

Great service !! Thanks Adam

1 februari 2024
Review zonder uitnodiging
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you for taking the time to share your experience with us! We greatly appreciate your feedback.

Beoordeeld met 1 van de 5 sterren

Vehicle Never Picked Up Due To "No Driver On That Route" After Booking My Pickup and Taking My Money

arranged for my vehicle to be picked up on January 26th. I was told that it would be picked up on that day between 1pm-3pm. The total cost was $450. I paid a $200 deposit with the remaining $250 to be paid at pickup. A contract was signed. A driver never showed up to retrieve my vehicle. I called them and was told that there were no drivers in my area for my route. I asked for a refund on my deposit. I was told that I would be refunded within 24-48 hours. Tomorrow will be a week and I still haven't received my refund. Everytime I called I get the exact same woman "Amy Hill" who says that she's going to talk to her accountant and I'll receive a call back but, surprise surprise, I never get a call. Now I'll try to call and get completely ignored but, I'll call off of my fiance's phone number and they will answer. Absolutely don't use this "business" it is nothing but a scam. I am getting my attorney involved tomorrow.

26 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everything went extremely well

Everything went extremely well. I was nervous as this was my first time transporting a car. They made the experience seem less and reasonable All thanks to Mr. Adam Tran

23 januari 2024
Review zonder uitnodiging
Logo US CAR-GO FREIGHT LOGISTICS

Antwoord van US CAR-GO FREIGHT LOGISTICS


We're thrilled to hear that your first experience with US car-go went smoothly! If you ever need assistance with car transportation again or have any questions, feel free to reach out. We're here to help!

Beoordeeld met 1 van de 5 sterren

Bait and switch scam artists

Bait and switch scam artists. They we lure you in with a cheap rate, miss the delivery date, then come back and demand more. If you cancel they will keep your deposit. Check the BBB. Lots of similar terrible reviews. STAY AWAY!!

13 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From G Quality Transportation inc

From G Quality Transportation inc.
Happy to work with this company they are professionals!

23 januari 2024
Review zonder uitnodiging
Logo US CAR-GO FREIGHT LOGISTICS

Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you for your kind words! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience working with us.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Highly recommended

7 december 2023
Review zonder uitnodiging
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you for taking the time to leave us a 5-star rating. It's much appreciated.

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