US CAR-GO FREIGHT LOGISTICS 

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Beoordeeld met 1 van de 5 sterren

Extremely Disappointing Experience I would strongly advise against using this car shipping company. They gave me a quote and agreed to a price, but then waited until only four hours before th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Awful awful deceptive fraudulent Scam of a company. Bait and switch, lies, just horrible all around. They give u a low price get the deposit then when it's time for delivery they triple.5he price and... Toon meer

Beoordeeld met 1 van de 5 sterren

Bait and switch prices for sure!! I'm a Licensed Used Car Dealer and normally will use my recommended vehicle transporter, but I tried to save a few dollars. LESSON LEARNED!! STAY AWAY FROM THIS COMPA... Toon meer

Beoordeeld met 5 van de 5 sterren

I was so much worried how to transport my suv from New Jersy to Michigan,after so many hassle I got uscargo and the man behind the phone Mr Miller was way much supportive. I got all the updates throug... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voertuig transport agent

Geschreven door het bedrijf

Your One-Stop Solution for Shipping Your Vehicle Nationwide. Easy, Fast and Reliable Auto Shipping Services.


Contactgegevens

Schending van onze richtlijnen

Alle reviews

(257)

58 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great

This is the second time I've used US Cargo and they are awesome. Milke was a huge help and always communicated with me with updates throughout the whole process. Very easy process, I received my car within 10 days and shipped it across the country from Oregon to New York. Definitely recommend using US Cargo!

13 juni 2024
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with us at US Cargo. Mike truly values clear communication and ensuring a smooth process for our customers, and we're delighted that his efforts made a positive impact on your experience. Shipping a car across the country can be stressful, so we strive to make it as easy and efficient as possible. We really appreciate your recommendation and look forward to serving you again in the future if you ever need our services.

Beoordeeld met 5 van de 5 sterren

US Cargo

I've never had an auto shipped before. I was concemed as I've heard a lot of nightmares. Sophia answered when I called. She made it so easy. She gathered the necessary information and explained everything. MY truck arrived to Minnesota from California without a problem, and no delays.

18 juni 2024
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you for sharing your experience with us. We're delighted to hear that Sophia provided you with exceptional service and made your first auto-shipping experience so seamless. Ensuring a smooth and worry-free process is our top priority, and we're thrilled that your truck arrived in Minnesota from California without any issues or delays. If you ever need our services again in the future, please don't hesitate to reach out. We appreciate your trust in us and thank you for choosing our company.

Beoordeeld met 1 van de 5 sterren

Run from this company

Run from this company, do not do business with them! Our car broke down in Flagstaff, AZ and we ended up having to ship it to Utah to get it fixed by warranty. This company quoted us $300 and told us there were no hidden fees and that our car could be shipped that day or the next day. Two days later our car had not been shipped and the fees all of a sudden went to $900 with all the excuses in the world as to why. Feeling we had no other choice we agreed to pay the fees if they could promise our car would be shipped the next day. Then all of a sudden they wanted cash, and we refused. The next day, our car had not been shipped, and all the excuses as to why, the driver's truck broke down, etc. After looking at reviews on here I told them to cancel and refund us immediately as this seems to be a habit with them. They still have not refunded our money.

28 juni 2024
Review zonder uitnodiging
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Antwoord van US CAR-GO FREIGHT LOGISTICS

We sincerely apologize for the frustration and inconvenience you experienced. This is not reflective of the service we aim to provide. We understand your disappointment and regret the miscommunication regarding the quote and scheduling of your shipment. Please rest assured that we take your feedback seriously and are actively investigating what went wrong in your case. We are committed to resolving this issue promptly, including processing your refund as quickly as possible. Again, we apologize for the inconvenience caused and appreciate your patience as we work to make this right. If you have any further concerns or would like to discuss this matter further, please contact us directly at (888) 249-8840 or email us at customersupport@uscargofreight.com. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.

Beoordeeld met 5 van de 5 sterren

Transport

Peter was efficient and the process was seemless. On time delivery. No issues at all. I will definitely seek them out in the future! I love doing business like this stress-free.

21 juni 2024
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you so much for your glowing review! We're thrilled to hear that Peter provided efficient service and made the process seamless for you. Delivering on time and ensuring a stress-free experience are priorities for us, and we're delighted we could meet your expectations. We truly appreciate your kind words and your trust in us. Whenever you need our services in the future, please don't hesitate to reach out. We look forward to serving you again!



Beoordeeld met 5 van de 5 sterren

Quick Service

Great quick service, my car was delivered in 3 days from CA to TX. Great communication.

19 juni 2024
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you so much for taking the time to review us. Thank you for choosing US Car-Go Freight

Beoordeeld met 1 van de 5 sterren

Experts at "bait and switch"

Experts at "bait and switch" with an initial lowball quote. Expect a "truck broke down but we can still get it moved tomorrow for $300 more". Wish I could give zero stars!

24 juni 2024
Review zonder uitnodiging
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Antwoord van US CAR-GO FREIGHT LOGISTICS

We apologize for your experience and any inconvenience caused. Transparency and integrity are fundamental to our service, and we regret if there was any miscommunication regarding pricing or scheduling. Please contact us directly at (888) 249-8840 or email us at customersupport@uscargofreight.com so we can investigate this matter further and resolve any outstanding issues promptly. Your feedback helps us improve, and we're committed to ensuring a positive experience for all our customers.

Beoordeeld met 5 van de 5 sterren

Transporatation

Luke did an amazing job shopping my car, in a very tight timeline , He pulled off an unbelievable job!
Thank you team.

14 juni 2024
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you for your kind words! We're delighted to hear that Luke provided such exceptional service and successfully met your tight timeline. Delivering on our commitments is a priority for us, and we're thrilled that we could exceed your expectations. We truly appreciate your feedback and your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Safe travels, and thanks again for choosing us!



Beoordeeld met 1 van de 5 sterren

This brokerage doesn't even deserve a…

This brokerage doesn't even deserve a Star...Transporters please steer clear of them!! They dispatched us on a load, and it was a headache from the beginning. All of the load details were invalid. Poor Communication, Can Barely Speak English. Brokerage did not want to pay us a dry run fee or detention time even though they were clearly in the wrong. Please do you research, they have horrible eviews on Yelp, Google,BBB and Central Dispatch.

26 juni 2024
Review zonder uitnodiging
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Antwoord van US CAR-GO FREIGHT LOGISTICS

We apologize for any inconvenience you've faced, but we couldn't locate an order matching the provided information. Therefore, we must consider this review as possibly originating from a rival company or a fake account. We sincerely regret any confusion. To resolve this matter, kindly contact us at (888) 249-8840 or email us at customersupport@uscargofreight.com with your authentic Order ID and Name. Thank you for your understanding.

Beoordeeld met 5 van de 5 sterren

Smooth

They picked up yhe car quickly and when they said they would. They deliverd the car exactly on schedule, the driver was nice, and there were no problems at all.

17 juni 2024
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you for your feedback! We're delighted to hear that the car was picked up and delivered on schedule. It's great to know that the driver was nice and that the entire process went smoothly. We appreciate your kind words and look forward to assisting you with your future shipping needs.

Beoordeeld met 5 van de 5 sterren

Transport

In the Car business you are always looking for dependable and reliable transport service. Peter has earned our buisness. The line of communication and service was impressive, the price was fair and overall experience was one of the best I have dealt with in a very long time. His company will be our goto first on all our transports from now on. We are thoroughly satisfied.

18 juni 2024
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you so much for your wonderful review! We're thrilled to hear that you found our service dependable and reliable. Peter and the entire team are dedicated to providing excellent communication and fair pricing. It's fantastic to know that we've earned your business and that your overall experience was one of the best you've had in a long time. We look forward to being your go-to transport service for all your future needs. We're thoroughly satisfied to have you as a valued customer.

Beoordeeld met 5 van de 5 sterren

Great job

The whole process was great. Especially Eddy did a fantastic job, thanks.

7 juni 2024
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Antwoord van US CAR-GO FREIGHT LOGISTICS

Thank you for your feedback! We're thrilled to hear that Eddy did a fantastic job for you. We appreciate your kind words and look forward to passing along your appreciation to him. If there's anything else we can do for you, please don't hesitate to reach out.

Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM Some guy name Chris…

SCAM SCAM SCAM Some guy name Chris Williams gave me a price of $600 to transport from Detroit, Michigan to lake Jackson, Texas on the day of the pickup at the last minute they call me and try and charge me double I didn’t mind a few hundred dollars extra but to call me the day of when you had all week to communicate is just not the way you do business, hung up on me more than one time and offered to pay $50 dollars like that would make a difference they are 100% jokes and unreliable and don’t know how to treat customers I wouldn’t recommend anyone to use these guys EVER

31 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

FAIL TO PROVIDE SERVICE AND NOT RELIABLE!


I've experienced significant difficulties with US CARGO. Initially, we agreed on a contract on May 17 for a car pickup on May 26, which was crucial as I was graduating and had a flight later that day. I paid a $200 deposit. Initially, the responsiveness from their representative was prompt, but after receiving my payment, the responsiveness drastically declined. As the pickup date approached, the agency simply disappeared (Jennifer Blake, also she lied to me that she was working on my pickup date and promised that she would get me a driver beforehand, knowing that I was leaving the city on the same day), leaving me stranded without the promised service. This lack of responsiveness and customer care has caused substantial inconvenience and stress.

- Misleading quote price. Don’t trust their low offer (even it is written in the contract it is not a true price!)
- Don’t count on them on time for pick up or responding to messages after you paid
- No compensation for any loss/trouble created purely on their side
Now, after two weeks past, yet my car was shipped, and I have to pay a much higher price (more than double for the initial quote!) to get my car shipped. Worst experience in my life! (this industry is insane since you could not rely on the price & timing info in a contract!)
Give one star out of five because there is no zero/negative choice. Avoid this company unless you have time & money to waste.

26 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very rude

Very rude. Quoted very low rate, then increased by double. Attempted fraudulent contract! Please save yourself the headache and hassle! This is by far the worst shipping experience I have experienced!!

18 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Kathy winters Scam Artist

Kathy winters. Kathy Winters Kathy Winters one of the greatest scam artists alive prayed on me with emails and text messages with a quote when I contacted her she guaranteed to pick up and I signed a contract she took the deposit guaranteeing that my vehicle would be picked up by 3:00 p.m. the following day at 1:00 p.m. I hadn't heard from her she called me when I called her back she claimed that another driver she found because her driver truck was in the shop but then first she goes on to say can I give her till Tuesday 5 days away for the holidays because trucks are busy then she go on to say I found a truck for $975 I advised her I signed a contract that said $600 $200 of which she already had and that's all that I was paying she claims she was going to contact another driver never contacted again never replied to Text messages never and never contacted me again I had to write a one just to do my review however my reading is zero my vehicle has not been picked up I advised her that it was an emergency that I get my vehicle for my job and still I have heard nothing from her and neither has she returned my deposit however they scam you in the contract saying if you cancel they get to keep your money it's criminal and everyone who's had this experience should file civil litigation and shut them down as I am

23 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t use this company

They will take your money as a deposit and make every promise that the product is confirmed to be picked and ship. But it won’t happen. I have to get a lawyer to get any of my money back. A complete scam, please don’t use this company. I tried using them to transport 2 cars, I ended handling it myself. They said they would refund me, but hasn’t happened.

4 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY THEY LIE AND…

DO NOT USE THIS COMPANY THEY LIE AND STEAL YOUR MONEY. THEY LIED TO USE FOR SEVERAL DAYS. MADE UP ALL KIDS OF EXCUSES AFTER EXCUSES. THIS COMPANY SHOULD GO OUT OF BUSINESS THEY ARE A FRAUD. if YOU GET WITH A PERSON NAME NOAH JENKINS RUN AND DON'T LOOK BACK, HE LIE. THEY OWE ME 200.00 THEY NEVER PICKED UP MY VEHECLE

17 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is the most worst service I’ve…

This is the most worst service I’ve experienced in car transport services. I strongly urged anyone to ever even think about using us car-go freight logistics LLC . You will regret it with a memorable disgusting experience.

20 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Holding deposit hostage

I tried to book a pick up with them. They kept making excuses.Nobody ever came.They told me they will be in disbatched but nothing. I wrote a bad review.Thank told me they would not give me my deposit until I took down my review.I have been waiting over three weeks and still haven't got it back.

16 maart 2024
Review zonder uitnodiging

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