Varsity Base Reviews 1.555

The quality of work and the jackets used are top tier. Everyone loves my jacket but no one more than me. Thank You!!

Updates were good especially going through each step to make my purchase good. Everything was how I wanted it to be. Thank you.

Honest Review:
I was originally leaning toward a 2-star rating before receiving my jacket, mainly because the final proof I was sent showed the wrong color. I had selected a different color after requesting additional mockups with my logos, and the one sent to production wasn’t the final option I approved.

Since I couldn’t change the color myself in the design tool, I had to email Donn directly, and while they did send me updated mockups, somehow the wrong version still made it to production. I sent a follow-up email with screenshots, just hoping for a small discount due to the mix-up, but instead was told they could remake it and send it back through production.

With time running out before warm weather hits, I chose to just accept it so I could at least get a few wears in before winter ends.

All that said—I’m giving 4 stars because the jacket quality is honestly very nice, communication overall was solid, and shipping was decent. I’m still on the fence about using them for bulk orders in the future, but I appreciate the effort and professionalism throughout most of the process.

Great Christmas gift. Spectacular stitching and wonderful quality

I paid an extra $50 for rush shipping and it took almost 2 weeks longer than it was supposed to so my son didn't get his Christmas present until after Christmas. I reached out to customer service and wasn't even offered a partial refund on the shipping. The lettering on the back of the jacket isn't even even

This is my second creation with Varsity Base. The QUALITY and DETAIL are highly notable. This jacket is exactly as I imagined it. The entire process and
Communication about the progress nothing less than OUTSTANDING. I don’t need any more letterman jackets but I am sure I will put Varsity Base back to work on another
MASTERPIECE!

Fits very well. Good quality. Always communicating

Your team has delivered a quality customer experience during my order of varsity jackets. They were very responsive to all inquiries and even met the required timeline on delivery for our Annual Banquet, upon request. Looking forward to doing more business with you.

My husband loved his custom jacket! High quality and detailed.

We ordered this jacket for a video production shoot...the talent was supposed to wear it.

The finished jacket didn't look like the proofs or design we submitted. Colors seemed off, some of the patches/stitching were blocky when we submitted outlined (more die cut looking) logos and design. On top of that, we paid for rush on this order to ensure we'd get the jacket before our production shoot. The jacket came 2 weeks after the shoot.

As a backup once it seemed this jacket wouldn't come on time, we ended up ordering from a different company, Clothoo. The jacket was less expensive, looked exactly like we wanted, and it they rushed it and got it to us on time.

Will never consider Varsity Base in the future.

The quality is amazing and the jacket is to spec after alterations were corrected that were missed on the initial request. Several broken promises on delivery commitments. Jacket was delivered nearly month after original promise date.

I am enjoying the design and how the jacket fits. Very good material. Much appreciated

Varsity Base was responsive and customer service focused. They communicated and they kept us informed of the status at every step. The end product was incredible!

Excellent serious

Nice quality.

Peter was very helpful and prompt in responding.

I decided to order a customize jacket for my husband. He absolutely loves it! And the shipping was great as well! They were great with the consistent emails about the jacket! I would definitely order from them again!