Varsity Base Reviews 1.555

TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have never dealt with a company like Varsity base when items have been ordered via the internet. They stay in touch and are constantly updating you on your order. Their process allows you to correct... Toon meer

Beoordeeld met 1 van de 5 sterren

So, They stated their "Phone number is clearly stated on their home page"....Again with the misinformation, just plain lying!!! I have given my number to them several times with no response. They are... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve never done anything like this before, getting a jacket custom made online & being able to design it myself but I can say varsity base was soooooooooooo nice through the entire process down to my... Toon meer

Beoordeeld met 5 van de 5 sterren

Best communication ever. I orderd from overseas. Off course I had many questions and concerns, but their CS was diligent and even got me a lot quicker than expected. The best. Thanks again

Bedrijfsgegevens

  1. Bovenkledingwinkel
  2. Kledingwinkel
  3. Sportkledingwinkel
  4. Sportkledingfabrikant
  5. Jeugdkledingwinkel

Geschreven door het bedrijf

Design your perfect custom letterman or varsity jacket with us! Trusted by over 7,000 schools across the U.S. and Canada, our jackets are the top choice for students, teams, and organizations looking for high-quality, personalized apparel. Made from premium melton wool and genuine cowhide leather, our jackets are built to last and make a bold statement. Choose from a wide range of styles and colors, including regular and crop-top designs, and customize every detail to fit your unique vision. We offer various collar styles like retro, sailor, and hooded options, and let you add a personal touch with custom patches—pick from our selection or upload your own design! With 24 vibrant color options and multiple material combinations, the possibilities are endless. Our jackets are perfect for corporate gifts, franchise milestones, employee celebrations, and school teams. Whether you're designing one jacket or outfitting a group, there's no minimum order quantity, and we’ll deliver your custom creation within 2-4 weeks. Our online jacket builder and expert in-house design team make it easy to bring your ideas to life. Create a jacket that reflects your style or honors a special occasion today!

Top Quality Letterman Jackets

Geschreven door het bedrijf

Great gift idea
At Varsity Base, we know that the right business gift can make a powerful statement about your brand and your commitment to your employees, clients, and partners. That's why we're dedicated to helping you create custom varsity jackets that not only showcase your company's unique identity but also leave a lasting impression on everyone who receives them.

Free World Wide Shipping

Rush Shipping Available

In-stock jackets are shipped out the next day and all customized jackets are shipped within 21 days.

Contactgegevens

Promotion box for Varsity Base

Highly Customizable Letterman Jackets

Great idea for a personal or corporate gift.

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 54% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Varisty Base makes them like they used…

Varisty Base makes them like they used to!

I was heartbroken when I lost my vintage letterman jacket and was pessimistic that I'd ever find another one as cool. And a NEW jacket could never.
I moped about it so much that my husband demanded I sit down with him and search for a replacement. We came across Varsity Base, and I felt a glimmer of hope. Still skeptical at first, but the online design process was so thorough and detailed, I was pretty confident that I had recreated my original jacket almost exactly.
But still - ordering clothes online is always a gamble. Would I take the leap and get some heinous knockoff in the mail and be heartbroken all over again? I lept anyway.
Someone from Varsity Base contacted me a few times afterwards just to check in and keep me updated on the fabrication process, which was so kind of them. And yet, I didn't want to get my hopes up.
Weeks later, after I had almost forgot that I had ordered it, a box with a brand new letterman arrived. Honestly, it might possibly be better than my original. OK, definitely better. The collar is soft wool, not itchy. My keys don't get lost through holes in the pockets. The lining is cozy. The leather isn't cracked. The fit is custom, the materials are made to last.
It's close to perfect, and I'm looking forward to breaking it in over the next thirty years. Whoever made this jacket for me - thank you!

1 december 2025
Logo Varsity Base

Antwoord van Varsity Base

Thank you so much for sharing this — it truly means the world to us. We’re honored that we could help recreate something so meaningful and even happier to hear the jacket exceeded your expectations. Knowing it’s ready to be worn and loved for decades to come is exactly why we do what we do. Enjoy breaking it in, and thank you for trusting Varsity Base.

Beoordeeld met 5 van de 5 sterren

Great customer service and an exceptional product overall

10/10 service from this company. Initially, my jacket arrived with some typos in the embroidery, but after notifying Variety Base of the issue they re-made and shipped me the jacket at no extra cost. The quality of material is excellent and I'm very happy with the product.

6 januari 2026
Review zonder uitnodiging
Logo Varsity Base

Antwoord van Varsity Base

Hi Ben,

Apologies for the typo. Our team has already created a replacement jacket that is being produced and will be shipped to you.

Kind regards,

Varsity Base Customer Satisfaction Team

Beoordeeld met 3 van de 5 sterren

Good quality. Weird communication.

Jacket quality is pretty darn good and sizing is as recommended.

They messed up my Fraternity’s shield and I had to put a patch over it which was a good save. But again.. overall good varsity jacket outside of the small mistake. I think they should give updates along the way with actual pics .. not just random emails that don’t lead to changes. The very thing I was concerned about was what they wanted to charge me 30 extra bucks to double check.. and that’s the very thing they messed up. They deviated from the actual shield I gave in the system. Nonetheless.. I fixed it. Is what it is..

2 december 2025
Logo Varsity Base

Antwoord van Varsity Base

Hi Jackey,

The $30 was for a change you requested because it came after the 24hr window. We do this to ensure that we don't delay the production of any other jackets. We did a confirmation email with instruction s re any changes few seconds after the order was placed.

If there was any mistake, please let us know. You may qualify for a replacement jacket.

Beoordeeld met 3 van de 5 sterren

hi the time frame was vary long month and quality of collar and cuffs

hi the time frame was vary long month after ordered quality was ok the sleeves are a bit huge I'm used to slim fit letterman jackets the collar and cuffs could have been a better quality definitely on a 300 product felt a lil cheap the fit wise is good a little short not as long length cold be a little longer the stitching is perfect picture came out perfect letters came out perfect

28 november 2025
Logo Varsity Base

Antwoord van Varsity Base

Thank you for taking the time to share your detailed feedback — we truly appreciate it.

Custom jackets are made-to-order, which means production timelines can be longer than mass-produced items, especially during peak periods. That said, we understand timing is important and appreciate your patience.

Regarding fit and materials: our jackets are designed around a classic American varsity silhouette rather than a slim-fit cut, which can result in roomier sleeves. Collar and cuff materials are selected for durability and long-term wear, but we understand that preferences can vary, especially when comparing different varsity styles.

We’re glad to hear that the overall fit worked for you and that the stitching, artwork, and lettering met your expectations — those details are a big part of what we focus on.

Your feedback is valuable and helps us continue refining both our products and communication. Thank you again for choosing us.

Beoordeeld met 5 van de 5 sterren

2 Coats

This is the 2nd coat I’ve had varsity base create. Each experience has been easy, and the coats are made well. The interactive website allows you to design every feature of the product and allows you to make sure it is just right before ordering. Very easy to use.

30 november 2025
Logo Varsity Base

Antwoord van Varsity Base

We’re especially glad to hear that your second experience was just as smooth and that the quality met your expectations. Our goal with the interactive jacket builder is to give customers full control and confidence in their design before ordering, so it’s great to hear that you found it easy and effective to use.

We appreciate your support and look forward to creating more custom pieces for you in the future.

Beoordeeld met 4 van de 5 sterren

Amazing!

The only issue I had was the delivery time. I ordered Nov 14th to try to get it before Christmas but I didn’t get it until right after the new year. However, the quality was amazing. The communication and follow up was awesome. They definitely brought my vision with the custom patches to life. Definitely would recommend but try to order wayyyy in advance if you’re trying to meet a deadline because of the production process.

15 november 2025
Logo Varsity Base

Antwoord van Varsity Base

Thank you for the great review and for sharing your experience. We’re glad you loved the quality and that the final jacket brought your vision to life. We appreciate your patience during the holiday production period and your helpful advice to order in advance. Thanks again for the recommendation — it truly means a lot to us.

Beoordeeld met 3 van de 5 sterren

My husband loves his jacket, BUT!

My husband loves his jacket BUT!!!.......I ordered my jacket Oct 30th, didnt get it until January 3rd. It was a Christmas gift. The website said it'll take 6 weeks from time of order until receiving. They reached out 2 weeks before Christmas,(6 week mark), showing me the finished product. I requsted a change to the jacket because I picked the wrong color. They fixed the change, but instead of his initials RGF, It said RFG, so they had to fix it again.

Overall, the jacket was made well. Nice quality, and he receives tons of compliments. Also, customer service was very responsive throughout the entire process. Had it not been for all the corrections and timeline issues, i'd give them 5 stars.

29 oktober 2025
Logo Varsity Base

Antwoord van Varsity Base

Thank you for sharing your experience and for your patience throughout the process.

We’re very happy to hear your husband loves the jacket and that the quality and customer service met your expectations. We understand how disappointing it is when a gift doesn’t arrive on time, especially for the holidays. We’re actively taking extra steps to streamline our production and quality-check processes to help ensure future orders arrive within the expected timeframe.

We truly appreciate your feedback and are grateful you chose Varsity Base.

Beoordeeld met 5 van de 5 sterren

I haven't been disappointed with none…

I haven't been disappointed with none of the items I purchased from this company.

29 november 2025
Logo Varsity Base

Antwoord van Varsity Base

That’s the kind of track record we love to hear about 😊
Thank you for your continued support — we’re excited to keep it that way!

Beoordeeld met 5 van de 5 sterren

Price and quality and customization…

Price and quality and customization with the website was excellent

28 november 2025
Logo Varsity Base

Antwoord van Varsity Base

That’s the sweet spot we aim for 😄
Thanks for the love — we’re glad the quality, price, and customization hit the mark!

Beoordeeld met 5 van de 5 sterren

This is THE PLACE to order a custom letter jacket!!

I was a little hesitant to order from this website… you never know these days since there are so many scam websites out there. But let me just say- both of my custom jackets with custom patches arrived on time and looked amazing!! I would absolutely order from Varsity Base again.

29 november 2025
Logo Varsity Base

Antwoord van Varsity Base

Totally get the hesitation — and we’re glad we turned it into confidence 😄
Thanks for trusting Varsity Base and for coming back for a second jacket. We can’t wait to make the next one!

Beoordeeld met 5 van de 5 sterren

Letterman is AMAZING

The letterman jacket is EXACTLY as previewed when I was putting it together! My son LOVES it!

27 november 2025
Logo Varsity Base

Antwoord van Varsity Base

Preview to reality — nailed it 😄
We’re thrilled your son loves his jacket. Thanks for trusting Varsity Base!

Beoordeeld met 3 van de 5 sterren

Communication…

The quality of the jacket is excellent and looks good. The main problem is communication, when the jacket was going to take longer than originally said I was not told till after it was supposed to be done. I could not get an answer on to how long it would be and after I approved the jacket it took 4 days to ship.

13 november 2025
Logo Varsity Base

Antwoord van Varsity Base

Thank you for your honest feedback.

We’re glad to hear you’re happy with the quality and look of the jacket. We understand the frustration around communication and timing, and we appreciate you calling this out. We’re actively improving our internal communication and production updates so customers are notified sooner if timelines change and have clearer expectations throughout the process. Thank you for your patience and for choosing Varsity Base.

Beoordeeld met 5 van de 5 sterren

The jacket is perfect

The jacket is perfect! Tysm

5 november 2025
Logo Varsity Base

Antwoord van Varsity Base

That’s what we love to hear 😄
Thank you so much — we’re thrilled you love your jacket!

Beoordeeld met 3 van de 5 sterren

The item didn’t arrive as informed and…

The item didn’t arrive as informed and was a little snugger that would have liked

13 november 2025
Logo Varsity Base

Antwoord van Varsity Base

Thank you for sharing your feedback.

We’re sorry to hear the timing and fit weren’t exactly as expected. Because our jackets are custom-made, production timelines can sometimes shift, and fit preferences can vary. We appreciate you flagging this and will use your feedback to continue improving both communication and sizing guidance. Thank you for choosing Varsity Base.

Beoordeeld met 1 van de 5 sterren

I still haven’t received jacket after…

I still haven’t received jacket after 1.5 months of ordering. I requested a mockup before production and it proceeded to production. Now im being told there would be charges to make changes.

26 november 2025
Logo Varsity Base

Antwoord van Varsity Base

Thank you for sharing your concerns.

Because this jacket is fully custom, additional design changes requested after production has begun can affect both the timeline and cost. We were happy to accommodate the extra changes you requested, which is the main reason the order has taken longer than initially estimated. Our team has been in touch to explain the options and associated costs, and we’re committed to delivering the jacket exactly as approved. We appreciate your patience and the opportunity to clarify.

Beoordeeld met 5 van de 5 sterren

Fantastic product

Fantastic product. Easy to design and fair pricing.

26 november 2025
Logo Varsity Base

Antwoord van Varsity Base

That’s what we love to hear 😄
Thank you so much — we’re thrilled you love your jacket!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer