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Beoordeeld met 1 van de 5 sterren

Vava 'Outlet' items carry a very different return policy, one not clearly defined on the manufacturer's webpage. One section (conveniently located directly under 'Add to Cart') states 'Complimentary S... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered two of the SSD touch external hard drives. Encryption depends on a VAVA application. Howeover once Mac OSX update to Monterey the app stopped recognizing both SSD's. They said there were wor... Toon meer

Beoordeeld met 1 van de 5 sterren

I was one of first few purchasers of the Vava Chroma ultra short projector. It's been a complete disaster. You never know when it works and when it doesn't and sometimes stops working in the middle of... Toon meer

Beoordeeld met 2 van de 5 sterren

Disappointed Disappointed. Baby monitor camera worked well for 7 months. Unfortunately it was 2 weeks after 12 month warranty as it wasn't used initially. Contacted Vava as I couldn't find a replacem... Toon meer

Bedrijfsgegevens

  1. Elektronicawinkel
  2. ook in
  3. Elektronicabedrijf
  4. Hifi-winkel

Informatie afkomstig van verschillende externe bronnen

VAVA is a beautifully designed compact speaker and headphone brand.


Contactgegevens

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TrustScore 1 uit 5

74 reviews

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Alle reviews

(74)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

If I could give 0 stars I would

If I could give 0 stars I would. Purchased a baby monitor thay stopped charging after 10 months of use. Contacted customer service who at first wouldn't even help. They then admitted there is a fault with the product but no willing to help. Now out of pocket and without a working monitor. Avoid at all costs. The worst company I have ever dealt with.

24 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought the vava chroma for $3,400+

Bought the vava chroma for $3,400+. After 6-8 months a dead pixel occurred. I contacted support for advice and nothing resolved it after troubleshooting. They then offered to replace the projector. I was a bit skeptical, so I was not going to send it out and just live with the dead pixel. After 1+ months of not sending it, VAVA’s support team contacted me to send the projector back so they can replace it. It’s been 6+ weeks and they have not sent a replacement because it was sold out. The support team did not notify me the product was sold out and did not have a unit to replace it before asking me to send the product back. They also promised it would take 2 weeks for the replacement to arrive. Now I’m here robbed of $3,400. Stay away from this company.

16 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

VAVA 1080 baby Cam and monitor

I bought VAVA's1080 baby camera and monitor. After 3 months the monitor LCD started showing vertical streaks. You can see the LCD went bad, especially when you turn it on or off against the dark background. The monitor is unusable, blurred and distorted images. After almost a dozen back and forth emails almost everyday along with picture of the issue. It's been 6 days and nothing. They stopped responding to me. I sent 3 emails asking for updates and nothing. I've been ghosted. Worst customer service I've had yet.

6 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought their outdoor security cameras…

Bought their outdoor security cameras 14 months ago. They stopped supporting and shut down the system. They will not offer anything to continue business. FYI, they have been kicked off of eBay.

31 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They take your money then ignore you.

This company will make a bunch of money on pre-orders and sales of a new product only to end support after a couple years. All this without any communication to customers, and good luck getting any responses from anyone at VAVA.
There are many more reputable companies selling these types of products. Go there. You WILL get screwed if you buy anything from VAVA.

11 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Vava is the worst

Vava is the worst, do not buy from them. They should be sued for what they did. Bought cameras and for the last 3 year they were working sometimes and then they shut off there service. Anyone a lawyer, this should be a class action law suite. I will never buy there product again. Tell all your friends DONT BUY FROM VAVA.

26 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Read before you buy

The VAVA Pro home cameras were the best camera system I experienced. Way better than Blink. That is until VAVA shut the system down without notice. Boycott this company and don't trust it.

1 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

VAVA Cam Pro Home wireless security system

18 months ago purchased VAVA Cam Pro Home wireless security system FCC ID # 2AFDGVA-HSOO3B, 4 outside security cameras and base. Now VAVA turned off the app (made it unavailable) through which they are controlled and are to be visible.

30 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Baby monitor was defective and does not…

Baby monitor was defective and does not charge. Customer service has been horrible and just keep telling me they are reviewing our warranty. Do not buy because if you have issues like we did you will get not resolution from their support staff. It is incredible important that we have confidence in our ability to monitor our babies and this does not hold a charge or work as expected.

31 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible product and customer suppprt

Vava Dashcam app is not available on google playstore anymore for more than a year now. They keep saying app is coming but all lies and bull crap. Stay away from buying any product from this company and save your money.

4 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

KØB IKKE NOGET FRA DETTE FIRMA

Hold jer langt væk fra denne virksomhed, samt deres produkter.

Har overvågnings produkt fra dem - og deres service og support er noget af det dårligste jeg har oplevet....det er faktisk det dårligste jeg har oplevet og det siger ikke så lidt.

Jeg skulle genskabe min adgangskode og for at gøre dette skal man have en verifikationskode - den ankommer så aldrig fra deres system og jeg har nu skrevet med deres support i snart 2 måneder men den ene undskyldning efter den anden om hardware, spam, de venter på deres "ingenør" team osv.
Jeg kan ikke længere tilgå app'en og se overvågningen, eller lave nogle rettleser på mit setup og det har ingenting med deres hardware at gøre.

Spar jer selv for penge og en masse spildt tid - vælg nogle andre produkter.

20 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible customer service and company

Baby monitor broke and they don’t sell just replacement monitors. So you’re stuck with just cameras and all they offered was $15 off. A new set just to get a monitor is $180 . What a joke! Customer service takes days to respond as well. How do you not sell replacements? Scam.

15 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't buy VAVA - brakes right after warranty coverage

So, I bought a 3-thousand-dollar 4k projector and it broke just a few months after the 12-months warranty coverage was over. No solution provided and it really feels like a scam, wouldn't recommend buying anything with them, absolutely disgusting business model.

20 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Thieves

I got taken by this company i bought the vava security system and it doesn't work I try the contact the company the phone doesn't work im stock with a lost of 100.00 dollars.

11 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ripped of on a dashcam. Avoid VAVA

I purchased a VAVA dashcam through Amazon. It worked well until it suddenly quit and died completely. The customer service send a detailed message on how to restore it but this was not pertinent to the issue nor did it work. When I asked for a warranty replacement they said they did not sell on Amazon anymore so take it up with them and 'see ya'. $200 gone. I see why Amazon took them off the platform. Do not use this company for anything.

18 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible Company

Horrible, horrible company!!

I purchased a VaVa robotic vacuum cleaner online. I’m assuming the product didn’t do well and they pulled them off of the shelves. Once I notice my vacuum started giving me problems after a couple of uses, I contacted customer support immediately for assistance. They told me being that they discontinued the product, they won’t be able to assistant me in any way. No refund, store credit, they didn’t even walk me through how to fix it. NOTHING! Horrible company!!! I couldn’t imagine using their other products.

15 augustus 2022
Review zonder uitnodiging

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